Canon mg5320 printer shows on screen, but will not print.

Asked by Christian Lunsford

I upgraded to Ubuntu 20.04 and I connected my Canon Prixma mg5320 series printer. It shows up in my list of printers, but will not print a test page or anything else. I have tried multiples ways, but there doesn't seem to be any success. I would appreciate any help given.

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Christian Lunsford
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actionparsnip (andrew-woodhead666) said :
#1

Does anything happen when you send a print?
How did you install the drivers (If you installed any yourself)?

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Christian Lunsford (christhegymnast) said :
#2

Any drivers that were installed were done automatically when I connected the printer to my computer. When I try to print anything the screens says, “Could not start printer. Please check your printer configuration.”

Christian Lunsford
The University of Iowa | Representative

> On Jun 25, 2020, at 5:41 AM, actionparsnip <email address hidden> wrote:
>
> Your question #691516 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/691516
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> Does anything happen when you send a print?
> How did you install the drivers (If you installed any yourself)?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/691516
>
> You received this question notification because you asked the question.

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actionparsnip (andrew-woodhead666) said :
#3

http://www.openprinting.org/printer/Canon/Canon-MG5350

Can't see it being a million miles away.

Seems it's supported by TurboPrint though (not free)
https://www.turboprint.info/printer_Canon_PIXMA_MG5320.html

I don't think it'll work but others may be able to advise.

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Christian Lunsford (christhegymnast) said :
#4

Fixed it

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actionparsnip (andrew-woodhead666) said :
#5

What was the fix. It may help others