random freezing

Asked by Rajat Verma

there is random freezing of my device as soon as i connect to my wireless network the mouse pointer stop moving and what i have to do is to restart my device the problem is majorly faced when i am connected to internet

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This question was originally filed as bug #1872756.

Revision history for this message
Brian Murray (brian-murray) said :
#1

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. You can also find help posting your problem in the support forum of your local Ubuntu's community http://loco.ubuntu.com/ or asking at http://askubuntu.com. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#2

I suggest you test your RAM health as a good starting point

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