Ubuntu Freezing on Dell Precision M4700 Laptop
Hello,
I'm having trouble with apparent system freezing on Dell Precision M4700. When this occurs, the laptop monitor either freezes or turns black and does not respond to any input. I must power down the computer and reboot. This occurs intermitently and during different tasks and/or when the computer is in sleep mode.
I followed the "Graphics Troubleshooting Procedure" listed at the following link:
https:/
Here is the Terminal output I received:
sapepper03@
00:02.0 VGA compatible controller [0300]: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09)
Subsystem: Dell 3rd Gen Core processor Graphics Controller [1028:053e]
Linux sapepper03-
/usr/lib/
[sudo] password for sapepper03:
Hit:1 http://
Hit:2 http://
Hit:3 http://
Hit:4 http://
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following additional packages will be installed:
hddtemp libgail-common libgail18 libgtk2.0-0 libgtk2.0-bin libgtk2.0-common
lm-sensors tree zlib1g-dev
Suggested packages:
libcpanel-
read-edid i2c-tools
The following NEW packages will be installed:
fbset hardinfo hddtemp inxi libgail-common libgail18 libgtk2.0-0
libgtk2.0-bin libgtk2.0-common lm-sensors mesa-utils nux-tools tree
zlib1g-dev
0 upgraded, 14 newly installed, 0 to remove and 0 not upgraded.
Need to get 3,063 kB of archives.
After this operation, 10.2 MB of additional disk space will be used.
Do you want to continue? [Y/n] y
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Get:4 http://
Get:5 http://
Get:6 http://
Get:7 http://
Get:8 http://
Get:9 http://
Get:10 http://
Get:11 http://
Get:12 http://
Get:13 http://
Get:14 http://
Fetched 3,063 kB in 9s (330 kB/s)
Preconfiguring packages ...
Selecting previously unselected package fbset.
(Reading database ... 181243 files and directories currently installed.)
Preparing to unpack .../00-
Unpacking fbset (2.1-30) ...
Selecting previously unselected package zlib1g-dev:amd64.
Preparing to unpack .../01-
Unpacking zlib1g-dev:amd64 (1:1.2.
Selecting previously unselected package libgtk2.0-common.
Preparing to unpack .../02-
Unpacking libgtk2.0-common (2.24.32-4ubuntu1) ...
Selecting previously unselected package libgtk2.0-0:amd64.
Preparing to unpack .../03-
Unpacking libgtk2.0-0:amd64 (2.24.32-4ubuntu1) ...
Selecting previously unselected package hardinfo.
Preparing to unpack .../04-
Unpacking hardinfo (0.5.1+
Selecting previously unselected package libgail18:amd64.
Preparing to unpack .../05-
Unpacking libgail18:amd64 (2.24.32-4ubuntu1) ...
Selecting previously unselected package libgail-
Preparing to unpack .../06-
Unpacking libgail-
Selecting previously unselected package libgtk2.0-bin.
Preparing to unpack .../07-
Unpacking libgtk2.0-bin (2.24.32-4ubuntu1) ...
Selecting previously unselected package nux-tools.
Preparing to unpack .../08-
Unpacking nux-tools (4.0.8+
Selecting previously unselected package tree.
Preparing to unpack .../09-
Unpacking tree (1.8.0-1) ...
Selecting previously unselected package hddtemp.
Preparing to unpack .../10-
Unpacking hddtemp (0.3-beta15-53) ...
Selecting previously unselected package inxi.
Preparing to unpack .../11-
Unpacking inxi (3.0.36-1-1) ...
Selecting previously unselected package lm-sensors.
Preparing to unpack .../12-
Unpacking lm-sensors (1:3.5.0-3ubuntu1) ...
Selecting previously unselected package mesa-utils.
Preparing to unpack .../13-
Unpacking mesa-utils (8.4.0-1build1) ...
Setting up fbset (2.1-30) ...
Setting up inxi (3.0.36-1-1) ...
Setting up nux-tools (4.0.8+
Setting up mesa-utils (8.4.0-1build1) ...
Setting up tree (1.8.0-1) ...
Setting up lm-sensors (1:3.5.0-3ubuntu1) ...
Created symlink /etc/systemd/
Setting up zlib1g-dev:amd64 (1:1.2.
Setting up hddtemp (0.3-beta15-53) ...
Setting up libgtk2.0-common (2.24.32-4ubuntu1) ...
Setting up libgtk2.0-0:amd64 (2.24.32-4ubuntu1) ...
Setting up hardinfo (0.5.1+
Setting up libgail18:amd64 (2.24.32-4ubuntu1) ...
Setting up libgtk2.0-bin (2.24.32-4ubuntu1) ...
Setting up libgail-
Processing triggers for libc-bin (2.30-0ubuntu2.1) ...
Processing triggers for systemd (242-7ubuntu3.7) ...
Processing triggers for man-db (2.8.7-3) ...
Processing triggers for desktop-file-utils (0.24-1ubuntu1) ...
Processing triggers for mime-support (3.63ubuntu1) ...
Processing triggers for gnome-menus (3.32.0-1ubuntu1) ...
System:
Host: sapepper03-
Desktop: Gnome 3.34.3 Distro: Ubuntu 19.10 (Eoan Ermine)
Machine:
Type: Laptop System: Dell product: Precision M4700 v: 01
serial: <root required>
Mobo: Dell model: 0WWPJY v: A02 serial: <root required> UEFI: Dell v: A17
date: 05/09/2017
Battery:
ID-1: BAT0 charge: 74.2 Wh condition: 74.2/98.2 Wh (75%)
CPU:
Topology: Quad Core model: Intel Core i7-3740QM bits: 64 type: MT MCP
L2 cache: 6144 KiB
Speed: 2889 MHz min/max: 1200/3700 MHz Core speeds (MHz): 1: 2740 2: 2691
3: 2691 4: 2691 5: 2691 6: 2691 7: 2805 8: 2690
Graphics:
Device-1: Intel 3rd Gen Core processor Graphics driver: i915 v: kernel
Display: x11 server: X.Org 1.20.5 driver: i915 resolution: 1920x1080~60Hz
OpenGL: renderer: Mesa DRI Intel Ivybridge Mobile v: 4.2 Mesa 19.2.8
Audio:
Device-1: Intel 7 Series/C216 Family High Definition Audio
driver: snd_hda_intel
Sound Server: ALSA v: k5.3.0-45-generic
Network:
Device-1: Intel 82579LM Gigabit Network driver: e1000e
IF: eno1 state: down mac: f0:1f:af:5f:2c:d8
Device-2: Intel Centrino Ultimate-N 6300 driver: iwlwifi
IF: wlp2s0 state: up mac: 3c:a9:f4:8e:96:e8
Drives:
Local Storage: total: 465.76 GiB used: 8.01 GiB (1.7%)
ID-1: /dev/sda vendor: Samsung model: SSD 850 EVO 500GB size: 465.76 GiB
Partition:
ID-1: / size: 456.96 GiB used: 8.00 GiB (1.8%) fs: ext4 dev: /dev/sda2
Sensors:
System Temperatures: cpu: 64.0 C mobo: 46.0 C sodimm: 41.0 C
Fan Speeds (RPM): cpu: 0
Info:
Processes: 298 Uptime: 3m Memory: 7.68 GiB used: 1.21 GiB (15.7%)
Shell: bash inxi: 3.0.36
mode "1920x1080"
geometry 1920 1080 1920 1080 32
timings 0 0 0 0 0 0 0
accel true
rgba 8/16,8/8,8/0,0/0
endmode
Frame buffer device information:
Name : i915drmfb
Address : 0
Size : 8294400
Type : PACKED PIXELS
Visual : TRUECOLOR
XPanStep : 1
YPanStep : 1
YWrapStep : 0
LineLength : 7680
Accelerator : No
Version: 1:7.7+19ubuntu12
Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 16384 x 16384
LVDS-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 344mm x 194mm
1920x1080 60.15*+ 60.01 59.97 59.96 59.93 40.06
1680x1050 59.95 59.88
1600x1024 60.17
1400x1050 59.98
1600x900 59.99 59.94 59.95 59.82
1280x1024 60.02
1440x900 59.89
1400x900 59.96 59.88
1280x960 60.00
1440x810 60.00 59.97
1368x768 59.88 59.85
1360x768 59.80 59.96
1280x800 59.99 59.97 59.81 59.91
1152x864 60.00
1280x720 60.00 59.99 59.86 59.74
1024x768 60.04 60.00
960x720 60.00
928x696 60.05
896x672 60.01
1024x576 59.95 59.96 59.90 59.82
960x600 59.93 60.00
960x540 59.96 59.99 59.63 59.82
800x600 60.00 60.32 56.25
840x525 60.01 59.88
864x486 59.92 59.57
800x512 60.17
700x525 59.98
800x450 59.95 59.82
640x512 60.02
720x450 59.89
700x450 59.96 59.88
640x480 60.00 59.94
720x405 59.51 58.99
684x384 59.88 59.85
680x384 59.80 59.96
640x400 59.88 59.98
576x432 60.06
640x360 59.86 59.83 59.84 59.32
512x384 60.00
512x288 60.00 59.92
480x270 59.63 59.82
400x300 60.32 56.34
432x243 59.92 59.57
320x240 60.05
360x202 59.51 59.13
320x180 59.84 59.32
VGA-1 disconnected (normal left inverted right x axis y axis)
fglrxinfo: command not found
Command 'nvidia-settings' not found, but can be installed with:
sudo apt install nvidia-settings
H/W path Device Class Description
=======
/0 bus 0WWPJY
/0/0 memory 64KiB BIOS
/0/55 processor Intel(R) Core(TM) i7-3740QM CPU @ 2.
/0/55/45 memory 1MiB L2 cache
/0/55/46 memory 256KiB L1 cache
/0/55/47 memory 6MiB L3 cache
/0/48 memory 8GiB System Memory
/0/48/0 memory 4GiB SODIMM DDR3 Synchronous 1600 MH
/0/48/1 memory DIMM [empty]
/0/48/2 memory 4GiB SODIMM DDR3 Synchronous 1600 MH
/0/48/3 memory DIMM [empty]
/0/100 bridge 3rd Gen Core processor DRAM Controll
/0/100/2 display 3rd Gen Core processor Graphics Cont
/0/100/14 bus 7 Series/C210 Series Chipset Family
/0/100/14/0 usb3 bus xHCI Host Controller
/0/100/14/1 usb4 bus xHCI Host Controller
/0/100/16 communication 7 Series/C216 Chipset Family MEI Con
/0/100/19 eno1 network 82579LM Gigabit Network Connection (
/0/100/1a bus 7 Series/C216 Chipset Family USB Enh
/0/100/1a/1 usb1 bus EHCI Host Controller
/0/100/1a/1/1 bus Integrated Rate Matching Hub
/0/100/1a/1/1/4 generic BCM20702A0
/0/100/1a/1/1/5 multimedia Laptop_
/0/100/1b multimedia 7 Series/C216 Chipset Family High De
/0/100/1c bridge 7 Series/C216 Chipset Family PCI Exp
/0/100/1c.1 bridge 7 Series/C210 Series Chipset Family
/0/100/1c.1/0 wlp2s0 network Centrino Ultimate-N 6300
/0/100/1c.2 bridge 7 Series/C210 Series Chipset Family
/0/100/1c.3 bridge 7 Series/C216 Chipset Family PCI Exp
/0/100/1c.7 bridge 7 Series/C210 Series Chipset Family
/0/100/1c.7/0 bus 1394 OHCI Compliant Host Controller
/0/100/1c.7/0.1 generic OZ600RJ0/
/0/100/1d bus 7 Series/C216 Chipset Family USB Enh
/0/100/1d/1 usb2 bus EHCI Host Controller
/0/100/1d/1/1 bus Integrated Rate Matching Hub
/0/100/1f bridge QM77 Express Chipset LPC Controller
/0/100/1f.2 scsi0 storage 7 Series Chipset Family 6-port SATA
/0/100/1f.2/0 /dev/sda disk 500GB Samsung SSD 850
/0/100/1f.2/0/1 volume 511MiB Windows FAT volume
/0/100/1f.2/0/2 /dev/sda2 volume 465GiB EXT4 volume
/0/100/1f.2/1 /dev/cdrom disk DVD+-RW GS40N
/0/100/1f.3 bus 7 Series/C216 Chipset Family SMBus C
/0/1 system PnP device PNP0c01
/0/2 system PnP device PNP0c02
/0/3 system PnP device PNP0b00
/0/4 generic PnP device INT3f0d
/0/5 system PnP device PNP0c02
/0/6 input PnP device PNP0303
/0/7 generic PnP device DLL053e
/0/8 printer PnP device PNP0401
/0/9 system PnP device PNP0c02
/0/a system PnP device PNP0c01
/1 power DELL 1C75X3A
/2 power To Be Filled By O.E.M.
*-display
description: VGA compatible controller
product: 3rd Gen Core processor Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 09
width: 64 bits
clock: 33MHz
resources: irq:36 memory:
ii gir1.2-
ii ibus 1.5.21-
ii ibus-data 1.5.21-
ii ibus-gtk:amd64 1.5.21-
ii ibus-gtk3:amd64 1.5.21-
ii intel-microcode 3.20191115.
ii iucode-tool 2.3.1-1 amd64 Intel processor microcode tool
ii libdrm-intel1:amd64 2.4.99-1ubuntu1 amd64 Userspace interface to intel-specific kernel DRM services -- runtime
ii libdrm-
ii libdrm-
ii libegl-mesa0:amd64 19.2.8-
ii libegl1-mesa:amd64 19.2.8-
ii libgl1-
ii libglapi-mesa:amd64 19.2.8-
ii libglu1-mesa:amd64 9.0.1-0ubuntu1 amd64 Mesa OpenGL utility library (GLU)
ii libglx-mesa0:amd64 19.2.8-
ii libibus-1.0-5:amd64 1.5.21-
ii mesa-utils 8.4.0-1build1 amd64 Miscellaneous Mesa GL utilities
ii mesa-vulkan-
ii xserver-
ii xserver-
ii xserver-
ii xserver-
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
[ 0.000000] Intel GenuineIntel
[ 0.013878] ACPI: DMAR 0x00000000C8FFF378 0000B8 (v01 INTEL SNB 00000001 INTL 00000001)
[ 0.013881] ACPI: ASF! 0x00000000C8FFF430 0000A5 (v32 INTEL HCG 00000001 TFSM 000F4240)
[ 0.042005] Reserving Intel graphics memory at [mem 0xcda00000-
[ 0.115748] smpboot: CPU0: Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz (family: 0x6, model: 0x3a, stepping: 0x9)
[ 0.115859] Performance Events: PEBS fmt1+, IvyBridge events, 16-deep LBR, full-width counters, Intel PMU driver.
[ 0.127766] MDS CPU bug present and SMT on, data leak possible. See https:/
[ 0.163853] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
[ 0.177277] PCI: Using host bridge windows from ACPI; if necessary, use "pci=nocrs" and report a bug
[ 0.192878] acpi PNP0A08:00: _OSC: OS supports [ExtendedConfig ASPM ClockPM Segments MSI HPX-Type3]
[ 0.193089] acpi PNP0A08:00: _OSC failed (AE_ERROR); disabling ASPM
[ 0.216688] pci 0000:00:02.0: vgaarb: setting as boot VGA device
[ 0.216688] pci 0000:00:02.0: vgaarb: VGA device added: decodes=
[ 0.216688] pci 0000:00:02.0: vgaarb: bridge control possible
[ 0.216688] vgaarb: loaded
[ 0.400603] Initramfs unpacking failed: Decoding failed
[ 0.443687] fb0: EFI VGA frame buffer device
[ 0.443694] intel_idle: MWAIT substates: 0x21120
[ 0.443695] intel_idle: v0.4.1 model 0x3A
[ 0.443991] intel_idle: lapic_timer_
[ 0.452754] ehci-pci 0000:00:1a.0: debug port 2
[ 0.472126] ehci-pci 0000:00:1d.0: debug port 2
[ 0.498984] intel_pstate: Intel P-state driver initializing
[ 0.514525] Segment Routing with IPv6
[ 0.515065] RAS: Correctable Errors collector initialized.
[ 0.650015] e1000e: Intel(R) PRO/1000 Network Driver - 3.2.6-k
[ 0.650016] e1000e: Copyright(c) 1999 - 2015 Intel Corporation.
[ 0.652501] mmc0 bounce up to 128 segments into one, max segment size 65536 bytes
[ 0.715875] firewire_ohci 0000:0b:00.0: register access failure
[ 0.880334] e1000e 0000:00:19.0 eth0: Intel(R) PRO/1000 Network Connection
[ 2.550453] systemd[1]: Failed to bump fs.file-max, ignoring: Invalid argument
[ 2.665036] EXT4-fs (sda2): re-mounted. Opts: errors=remount-ro
[ 2.940601] RAPL PMU: hw unit of domain pp1-gpu 2^-16 Joules
[ 2.992096] Intel(R) Wireless WiFi driver for Linux
[ 2.992098] Copyright(c) 2003- 2015 Intel Corporation
[ 3.001982] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-
[ 3.002005] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-
[ 3.104961] iwlwifi 0000:02:00.0: CONFIG_
[ 3.104963] iwlwifi 0000:02:00.0: CONFIG_
[ 3.104966] iwlwifi 0000:02:00.0: Detected Intel(R) Centrino(R) Ultimate-N 6300 AGN, REV=0x74
[ 3.188309] fb0: switching to inteldrmfb from EFI VGA
[ 3.188480] i915 0000:00:02.0: vgaarb: deactivate vga console
[ 3.194484] i915 0000:00:02.0: vgaarb: changed VGA decodes: olddecodes=
[ 3.239972] intel_rapl_common: Found RAPL domain package
[ 3.239973] intel_rapl_common: Found RAPL domain core
[ 3.239974] intel_rapl_common: Found RAPL domain uncore
[ 3.239977] intel_rapl_common: RAPL package-0 domain package locked by BIOS
[ 3.262349] snd_hda_intel 0000:00:1b.0: bound 0000:00:02.0 (ops i915_audio_
[ 3.348392] audit: type=1400 audit(158596385
[ 3.348395] audit: type=1400 audit(158596385
[ 3.364836] input: HDA Intel PCH Dock Mic as /devices/
[ 3.364926] input: HDA Intel PCH Mic as /devices/
[ 3.365008] input: HDA Intel PCH Dock Line Out as /devices/
[ 3.365092] input: HDA Intel PCH Headphone as /devices/
model : 58
model name : Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz
model : 58
model name : Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz
model : 58
model name : Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz
model : 58
model name : Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz
model : 58
model name : Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz
model : 58
model name : Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz
model : 58
model name : Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz
model : 58
model name : Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz
cat: /var/log/
Release Date: 05/09/2017
Serial services are supported (int 14h)
Manufacturer: Dell Inc.
Product Name: Precision M4700
Serial Number: 4TRQK02
Manufacturer: Dell Inc.
Product Name: 0WWPJY
Serial Number: /4TRQK02/
Manufacturer: Dell Inc.
Serial Number: 4TRQK02
Manufacturer: Intel(R) Corporation
Serial Number: Not Specified
Port Type: Serial Port 16550A Compatible
Manufacturer: Samsung
Serial Number: 97A7677E
Manufacturer: [Empty]
Serial Number: [Empty]
Manufacturer: Kingston
Serial Number: DF378815
Manufacturer: [Empty]
Serial Number: [Empty]
Manufacturer: Samsung SDI
Manufacture Date: 10/29/2013
Serial Number: 2651
Manufacturer: To Be Filled By O.E.M.
Serial Number: To Be Filled By O.E.M.
cat: /etc/X11/xorg.conf: No such file or directory
OpenGL vendor string: Intel Open Source Technology Center
OpenGL renderer string: Mesa DRI Intel(R) Ivybridge Mobile
OpenGL version string: 3.0 Mesa 19.2.8
Not software rendered: yes
Not blacklisted: yes
GLX fbconfig: yes
GLX texture from pixmap: yes
GL npot or rect textures: yes
GL vertex program: yes
GL fragment program: yes
GL vertex buffer object: yes
GL framebuffer object: yes
GL version is 1.4+: yes
Unity 3D supported: yes
Support status summary of 'sapepper03-
You have 1601 packages (99.6%) supported until July 2020 (Canonical - 9m)
You have 0 packages (0.0%) that can not/no-longer be downloaded
You have 7 packages (0.4%) that are unsupported
Run with --show-unsupported, --show-supported or --show-all to see more details
Module Size Used by
rfcomm 81920 4
ccm 20480 6
cmac 16384 1
bnep 24576 2
nls_iso8859_1 16384 1
snd_hda_codec_idt 61440 1
snd_hda_
intel_rapl_msr 20480 0
intel_rapl_common 24576 1 intel_rapl_msr
x86_pkg_
intel_powerclamp 20480 0
coretemp 20480 0
kvm_intel 278528 0
snd_hda_intel 49152 3
snd_intel_nhlt 20480 1 snd_hda_intel
kvm 659456 1 kvm_intel
snd_hda_codec 131072 3 snd_hda_
snd_hda_core 90112 4 snd_hda_
irqbypass 16384 1 kvm
snd_hwdep 20480 1 snd_hda_codec
snd_pcm 106496 3 snd_hda_
i915 1949696 10
snd_seq_midi 20480 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 36864 1 snd_seq_midi
crct10dif_pclmul 16384 1
snd_seq 69632 2 snd_seq_
dell_laptop 20480 0
iwldvm 241664 0
crc32_pclmul 16384 0
ledtrig_audio 16384 2 snd_hda_
mei_hdcp 24576 0
snd_seq_device 16384 3 snd_seq,
ghash_clmulni_intel 16384 0
mac80211 851968 1 iwldvm
snd_timer 36864 2 snd_seq,snd_pcm
btusb 57344 0
dell_smm_hwmon 20480 0
drm_kms_helper 184320 1 i915
btrtl 20480 1 btusb
libarc4 16384 1 mac80211
btbcm 16384 1 btusb
btintel 24576 1 btusb
bluetooth 581632 31 btrtl,btintel,
aesni_intel 372736 6
uvcvideo 98304 0
videobuf2_vmalloc 20480 1 uvcvideo
aes_x86_64 20480 1 aesni_intel
iwlwifi 348160 1 iwldvm
videobuf2_memops 20480 1 videobuf2_vmalloc
crypto_simd 16384 1 aesni_intel
cryptd 24576 2 crypto_
videobuf2_v4l2 24576 1 uvcvideo
glue_helper 16384 1 aesni_intel
intel_cstate 20480 0
ecdh_generic 16384 2 bluetooth
intel_rapl_perf 20480 0
snd 90112 16 snd_hda_
ecc 28672 1 ecdh_generic
drm 491520 5 drm_kms_helper,i915
dell_wmi 20480 0
videobuf2_common 53248 2 videobuf2_
dell_smbios 28672 2 dell_wmi,
sparse_keymap 16384 1 dell_wmi
dcdbas 20480 1 dell_smbios
videodev 208896 3 videobuf2_
joydev 28672 0
mei_me 40960 1
input_leds 16384 0
i2c_algo_bit 16384 1 i915
mc 53248 4 videodev,
serio_raw 20480 0
wmi_bmof 16384 0
dell_wmi_descriptor 20480 2 dell_wmi,
cfg80211 712704 3 iwldvm,
fb_sys_fops 16384 1 drm_kms_helper
soundcore 16384 1 snd
syscopyarea 16384 1 drm_kms_helper
sysfillrect 16384 1 drm_kms_helper
sysimgblt 16384 1 drm_kms_helper
mei 110592 3 mei_hdcp,mei_me
mac_hid 16384 0
dell_smo8800 20480 0
dell_rbtn 20480 1
sch_fq_codel 20480 6
parport_pc 40960 0
ppdev 24576 0
lp 20480 0
parport 53248 3 parport_pc,lp,ppdev
ip_tables 32768 0
x_tables 40960 1 ip_tables
autofs4 45056 2
firewire_ohci 40960 0
psmouse 155648 0
sdhci_pci 45056 0
ahci 40960 2
i2c_i801 32768 0
e1000e 258048 0
cqhci 28672 1 sdhci_pci
firewire_core 65536 1 firewire_ohci
libahci 32768 1 ahci
lpc_ich 24576 0
sdhci 57344 1 sdhci_pci
crc_itu_t 16384 1 firewire_core
wmi 32768 4 dell_wmi,
video 49152 3 dell_wmi,
sapepper03@
I have updated the BIOS and run diagnostics. Most recently all diagnostics showed as PASSED, but on two other occasions previously i received the following error:
Fail PSA V4236 Error 2000:0332. Video memory - Video memory integrity test discrepancy.
I very much appreciat your help and advice. I am a new user and may require some explanation in "layman's terms."
Thank you,
Jonathan M.
Question information
- Language:
- English Edit question
- Status:
- Answered
- For:
- Ubuntu Edit question
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