Ubuntu

Ubuntu+1 20.04 Pavilion g6-2090ca stuck in Airplane mode

Asked by Mr. Berzerk

I asked this over as "ask ubuntu" and was told to post it here.

"I'm getting ready to switch to Ubuntu 20.04 on a few PCs.

I've installed it on an older Core i5 Pavilion g6-2090ca, and it is getting stuck in Airplane mode when starting. Wifi just will not start no matter what.

I've followed various instructions on other posts about blacklisting the module, but that doesn't seem to work. When I do Fn + F12((i)) on the KB, it will flash the Airplane on the screen when it is turned 'on' and flash nothing when 'off'."

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Revision history for this message
Manfred Hampl (m-hampl) said : 		#1

For diagnostic purposes please follow https://help.ubuntu.com/community/WirelessTroubleshootingProcedure

Revision history for this message
Mr. Berzerk (mr-berzerk) said : 		#2

sudo apt-get update; sudo apt-get install usbutils pciutils hwinfo grep rfkill; sudo lshw -C network; rfkill list; sudo iwlist scan | grep -Ei 'chan|ssid'; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nnk | grep -iA2 net; lsusb; nmcli g; sudo lshw -short; uname -a; sudo updatedb; dmesg | grep -E '02:00|80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|ireless|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|ound|p54|prism|rror|rtl|RTL|rt2|RT2|rt3|RT3|rt5|RT5|rt6|RT6|rt7|RT7|usb|witch|wl';sudo dmidecode|grep -E 'anufact|roduct|erial|elease'; iwconfig; grep -E '80211|acx|at76|ath|b43|bcm|brcm|CX|eth|ipw|irmware|isl|lbtf|orinoco|ndiswrapper|NPE|p54|prism|rtl|rt2|rt3|rt6|rt7|wmi|witch|wl' /etc/modprobe.d/*; cat /var/lib/NetworkManager/NetworkManager.state; sudo hwinfo --netcard ; ps -aux|grep -E 'wpa|icd|etwork'; netstat -rn ; cat /etc/resolv.conf; ls -lia /boot; grep tmpfs /etc/fstab; ubuntu-support-status; sudo update-pciids; sudo update-usbids; sudo lsmod
Get:1 http://security.ubuntu.com/ubuntu focal-security InRelease [97.4 kB]
Get:2 http://ca.archive.ubuntu.com/ubuntu focal InRelease [264 kB]
Get:3 http://security.ubuntu.com/ubuntu focal-security/main i386 Packages [2,192 B]
Get:4 http://ca.archive.ubuntu.com/ubuntu focal-updates InRelease [88.6 kB]
Get:5 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages [2,244 B]
Get:6 http://ca.archive.ubuntu.com/ubuntu focal-backports InRelease [88.7 kB]
Get:7 http://security.ubuntu.com/ubuntu focal-security/main Translation-en [1,448 B]
Get:8 http://security.ubuntu.com/ubuntu focal-security/universe amd64 Packages [1,560 B]
Get:9 http://security.ubuntu.com/ubuntu focal-security/universe i386 Packages [1,564 B]
Get:10 http://security.ubuntu.com/ubuntu focal-security/universe Translation-en [1,044 B]
Get:11 http://ca.archive.ubuntu.com/ubuntu focal/universe amd64 Packages [8,600 kB]
Get:12 http://ca.archive.ubuntu.com/ubuntu focal/universe i386 Packages [4,625 kB]
Fetched 13.8 MB in 23s (595 kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
grep is already the newest version (3.4-1).
pciutils is already the newest version (1:3.6.4-1).
rfkill is already the newest version (2.34-0.1ubuntu8).
rfkill set to manually installed.
usbutils is already the newest version (1:012-2).
The following additional packages will be installed:
  libhd21 libx86emu2
The following NEW packages will be installed:
  hwinfo libhd21 libx86emu2
0 upgraded, 3 newly installed, 0 to remove and 1 not upgraded.
Need to get 793 kB of archives.
After this operation, 3,498 kB of additional disk space will be used.
Do you want to continue? [Y/n] Y
Get:1 http://ca.archive.ubuntu.com/ubuntu focal/universe amd64 libx86emu2 amd64 2.4-1 [45.5 kB]
Get:2 http://ca.archive.ubuntu.com/ubuntu focal/universe amd64 libhd21 amd64 21.68-1 [729 kB]
Get:3 http://ca.archive.ubuntu.com/ubuntu focal/universe amd64 hwinfo amd64 21.68-1 [18.0 kB]
Fetched 793 kB in 2s (415 kB/s)
Selecting previously unselected package libx86emu2:amd64.
(Reading database ... 195736 files and directories currently installed.)
Preparing to unpack .../libx86emu2_2.4-1_amd64.deb ...
Unpacking libx86emu2:amd64 (2.4-1) ...
Selecting previously unselected package libhd21:amd64.
Preparing to unpack .../libhd21_21.68-1_amd64.deb ...
Unpacking libhd21:amd64 (21.68-1) ...
Selecting previously unselected package hwinfo.
Preparing to unpack .../hwinfo_21.68-1_amd64.deb ...
Unpacking hwinfo (21.68-1) ...
Setting up libx86emu2:amd64 (2.4-1) ...
Setting up libhd21:amd64 (21.68-1) ...
Setting up hwinfo (21.68-1) ...
Processing triggers for man-db (2.9.1-1) ...
Processing triggers for libc-bin (2.31-0ubuntu6) ...
  *-network DISABLED
       description: Wireless interface
       product: Ultimate N WiFi Link 5300
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:07:00.0
       logical name: wlp7s0
       version: 00
       serial: 00:21:6a:ca:a9:52
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=iwlwifi driverversion=5.4.0-21-generic firmware=8.83.5.1 build 33692 latency=0 link=no multicast=yes wireless=IEEE 802.11
       resources: irq:34 memory:c3500000-c3501fff
  *-network
       description: Ethernet interface
       product: RTL810xE PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:08:00.0
       logical name: eno1
       version: 05
       serial: a0:b3:cc:7f:80:37
       size: 100Mbit/s
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 duplex=full firmware=rtl_nic/rtl8105e-1.fw ip=10.99.10.18 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
       resources: irq:17 ioport:3000(size=256) memory:c3404000-c3404fff memory:c3400000-c3403fff
0: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: yes
lo Interface doesn't support scanning.

eno1 Interface doesn't support scanning.

wlp7s0 Interface doesn't support scanning : Network is down

cat: /etc/network/interfaces: No such file or directory
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=20.04
DISTRIB_CODENAME=focal
DISTRIB_DESCRIPTION="Ubuntu Focal Fossa (development branch)"
07:00.0 Network controller [0280]: Intel Corporation Ultimate N WiFi Link 5300 [8086:4235]
 Subsystem: Intel Corporation Ultimate N WiFi Link 5300 [8086:1121]
 Kernel driver in use: iwlwifi
--
08:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL810xE PCI Express Fast Ethernet controller [10ec:8136] (rev 05)
 DeviceName: Realtek PCIe FE Family Controller
 Subsystem: Hewlett-Packard Company RTL810xE PCI Express Fast Ethernet controller [103c:1840]
 Kernel driver in use: r8169
 Kernel modules: r8169
Bus 002 Device 003: ID 05c8:0223 Cheng Uei Precision Industry Co., Ltd (Foxlink)
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
STATE CONNECTIVITY WIFI-HW WIFI WWAN-HW WWAN
connected full enabled disabled enabled enabled
H/W path Device Class Description
============================================================
                                  system HP Pavilion g6 Notebook PC (B5R
/0 bus 1840
/0/0 memory 6GiB System Memory
/0/0/0 memory 2GiB SODIMM DDR3 Synchronous 13
/0/0/1 memory 4GiB SODIMM DDR3 Synchronous 13
/0/9 memory 128KiB BIOS
/0/21 processor Intel(R) Core(TM) i5-2450M CPU
/0/21/23 memory 32KiB L1 cache
/0/21/24 memory 256KiB L2 cache
/0/21/25 memory 3MiB L3 cache
/0/22 memory 32KiB L1 cache
/0/100 bridge 2nd Generation Core Processor F
/0/100/1 bridge Xeon E3-1200/2nd Generation Cor
/0/100/1/0 display Thames [Radeon HD 7500M/7600M S
/0/100/2 display 2nd Generation Core Processor F
/0/100/14 bus 7 Series/C210 Series Chipset Fa
/0/100/14/0 usb3 bus xHCI Host Controller
/0/100/14/1 usb4 bus xHCI Host Controller
/0/100/16 communication 7 Series/C216 Chipset Family ME
/0/100/1a bus 7 Series/C216 Chipset Family US
/0/100/1a/1 usb1 bus EHCI Host Controller
/0/100/1a/1/1 bus Integrated Rate Matching Hub
/0/100/1b multimedia 7 Series/C216 Chipset Family Hi
/0/100/1c bridge 7 Series/C216 Chipset Family PC
/0/100/1c/0 wlp7s0 network Ultimate N WiFi Link 5300
/0/100/1c.1 bridge 7 Series/C210 Series Chipset Fa
/0/100/1c.1/0 eno1 network RTL810xE PCI Express Fast Ether
/0/100/1c.2 bridge 7 Series/C210 Series Chipset Fa
/0/100/1c.2/0 generic RTS5229 PCI Express Card Reader
/0/100/1d bus 7 Series/C216 Chipset Family US
/0/100/1d/1 usb2 bus EHCI Host Controller
/0/100/1d/1/1 bus Integrated Rate Matching Hub
/0/100/1d/1/1/5 multimedia HP Webcam-50
/0/100/1f bridge HM76 Express Chipset LPC Contro
/0/100/1f.2 scsi0 storage 7 Series Chipset Family 6-port
/0/100/1f.2/0.0.0 /dev/sda disk 480GB ADATA SU635
/0/100/1f.2/0.0.0/1 /dev/sda1 volume 100MiB Windows NTFS volume
/0/100/1f.2/0.0.0/2 /dev/sda2 volume 248GiB Windows NTFS volume
/0/100/1f.2/0.0.0/3 /dev/sda3 volume 512MiB Windows FAT volume
/0/100/1f.2/0.0.0/4 /dev/sda4 volume 198GiB Extended partition
/0/100/1f.2/0.0.0/4/5 /dev/sda5 volume 198GiB EXT4 volume
/0/100/1f.3 bus 7 Series/C216 Chipset Family SM
/0/1 system PnP device PNP0c02
/0/2 system PnP device PNP0b00
/0/3 generic PnP device HPQ8001
/0/4 generic PnP device SYN1e60
/0/5 system PnP device PNP0c02
/0/6 system PnP device PNP0c01
/1 power MU06047
Linux MYPCNAME 5.4.0-21-generic #25-Ubuntu SMP Sat Mar 28 13:10:28 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
sudo: updatedb: command not found
[ 0.000000] DMI: Hewlett-Packard HP Pavilion g6 Notebook PC/1840, BIOS F.27 09/07/2016
[ 0.013600] found SMP MP-table at [mem 0x000fe1b0-0x000fe1bf]
[ 0.014658] No NUMA configuration found
[ 0.082648] APIC: Switch to symmetric I/O mode setup
[ 0.103102] Spectre V2 : Spectre v2 / SpectreRSB mitigation: Filling RSB on context switch
[ 0.103103] Spectre V2 : Enabling Restricted Speculation for firmware calls
[ 0.119327] core: PMU erratum BJ122, BV98, HSD29 worked around, HT is on
[ 0.139761] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
[ 0.323990] usbcore: registered new interface driver usbfs
[ 0.323990] usbcore: registered new interface driver hub
[ 0.323990] usbcore: registered new device driver usb
[ 0.334653] clocksource: Switched to clocksource tsc-early
[ 0.350046] pnp: PnP ACPI: found 6 devices
[ 0.374845] pci 0000:00:1a.0: quirk_usb_early_handoff+0x0/0x662 took 16161 usecs
[ 0.394839] pci 0000:00:1d.0: quirk_usb_early_handoff+0x0/0x662 took 19505 usecs
[ 0.545697] input: Lid Switch as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
[ 0.545714] ACPI: Lid Switch [LID0]
[ 0.548109] [Firmware Bug]: Invalid critical threshold (0)
[ 0.574878] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.04
[ 0.574880] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.574881] usb usb1: Product: EHCI Host Controller
[ 0.574882] usb usb1: Manufacturer: Linux 5.4.0-21-generic ehci_hcd
[ 0.574883] usb usb1: SerialNumber: 0000:00:1a.0
[ 0.575101] hub 1-0:1.0: USB hub found
[ 0.594866] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.04
[ 0.594867] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.594869] usb usb2: Product: EHCI Host Controller
[ 0.594870] usb usb2: Manufacturer: Linux 5.4.0-21-generic ehci_hcd
[ 0.594871] usb usb2: SerialNumber: 0000:00:1d.0
[ 0.595121] hub 2-0:1.0: USB hub found
[ 0.596727] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.04
[ 0.596729] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.596730] usb usb3: Product: xHCI Host Controller
[ 0.596731] usb usb3: Manufacturer: Linux 5.4.0-21-generic xhci-hcd
[ 0.596732] usb usb3: SerialNumber: 0000:00:14.0
[ 0.596900] hub 3-0:1.0: USB hub found
[ 0.597445] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.04
[ 0.597446] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 0.597447] usb usb4: Product: xHCI Host Controller
[ 0.597448] usb usb4: Manufacturer: Linux 5.4.0-21-generic xhci-hcd
[ 0.597449] usb usb4: SerialNumber: 0000:00:14.0
[ 0.597616] hub 4-0:1.0: USB hub found
[ 0.616556] RAS: Correctable Errors collector initialized.
[ 0.632701] ima: No TPM chip found, activating TPM-bypass!
[ 0.632714] ima: No architecture policies found
[ 0.674289] x86/mm: Checked W+X mappings: passed, no W+X pages found.
[ 0.684821] x86/mm: Checked W+X mappings: passed, no W+X pages found.
[ 0.788464] lpc_ich: Resource conflict(s) found affecting gpio_ich
[ 0.793607] r8169 0000:08:00.0 eth0: RTL8105e, a0:b3:cc:7f:80:37, XID 40c, IRQ 30
[ 0.827230] r8169 0000:08:00.0 eno1: renamed from eth0
[ 0.910765] usb 1-1: new high-speed USB device number 2 using ehci-pci
[ 0.930763] usb 2-1: new high-speed USB device number 2 using ehci-pci
[ 0.939303] usb 1-1: New USB device found, idVendor=8087, idProduct=0024, bcdDevice= 0.00
[ 0.939309] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 0.939636] hub 1-1:1.0: USB hub found
[ 0.960064] usb 2-1: New USB device found, idVendor=8087, idProduct=0024, bcdDevice= 0.00
[ 0.960066] usb 2-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 0.960280] hub 2-1:1.0: USB hub found
[ 1.246777] usb 2-1.5: new high-speed USB device number 3 using ehci-pci
[ 1.288305] Console: switching to colour frame buffer device 170x48
[ 1.331995] usb 2-1.5: New USB device found, idVendor=05c8, idProduct=0223, bcdDevice= 1.08
[ 1.331997] usb 2-1.5: New USB device strings: Mfr=2, Product=1, SerialNumber=3
[ 1.331998] usb 2-1.5: Product: HP Webcam-50
[ 1.331999] usb 2-1.5: Manufacturer: HP Webcam-50
[ 1.332000] usb 2-1.5: SerialNumber: HP Webcam-50
[ 1.554688] clocksource: Switched to clocksource tsc
[ 1.616784] systemd[1]: /lib/systemd/system/dbus.socket:5: ListenStream= references a path below legacy directory /var/run/, updating /var/run/dbus/system_bus_socket → /run/dbus/system_bus_socket; please update the unit file accordingly.
[ 1.734345] EXT4-fs (sda5): re-mounted. Opts: errors=remount-ro
[ 1.769684] lp: driver loaded but no devices found
[ 2.322905] input: HP Wireless hotkeys as /devices/virtual/input/input6
[ 2.359981] lis3lv02d: 8 bits 3DC sensor found
[ 2.486600] cfg80211: Loading compiled-in X.509 certificates for regulatory database
[ 2.500743] cfg80211: Loaded X.509 cert 'sforshee: 00b28ddf47aef9cea7'
[ 2.571826] fb0: switching to inteldrmfb from VESA VGA
[ 2.572711] Console: switching to colour dummy device 80x25
[ 2.576697] Intel(R) Wireless WiFi driver for Linux
[ 2.576936] iwlwifi 0000:07:00.0: can't disable ASPM; OS doesn't have ASPM control
[ 2.583384] iwlwifi 0000:07:00.0: loaded firmware version 8.83.5.1 build 33692 op_mode iwldvm
[ 2.643563] vga_switcheroo: detected switching method \_SB_.PCI0.GFX0.ATPX handle
[ 2.650279] iwlwifi 0000:07:00.0: CONFIG_IWLWIFI_DEBUG disabled
[ 2.650282] iwlwifi 0000:07:00.0: CONFIG_IWLWIFI_DEBUGFS enabled
[ 2.650283] iwlwifi 0000:07:00.0: CONFIG_IWLWIFI_DEVICE_TRACING enabled
[ 2.650286] iwlwifi 0000:07:00.0: Detected Intel(R) Ultimate N WiFi Link 5300 AGN, REV=0x24
[ 2.653120] vga_switcheroo: enabled
[ 2.656822] iwlwifi 0000:07:00.0: reporting RF_KILL (radio disabled)
[ 2.656845] iwlwifi 0000:07:00.0: RF_KILL bit toggled to disable radio.
[ 2.695080] ieee80211 phy0: Selected rate control algorithm 'iwl-agn-rs'
[ 2.712434] uvcvideo: Found UVC 1.00 device HP Webcam-50 (05c8:0223)
[ 2.743885] input: HP Webcam-50: HP Webcam-50 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.5/2-1.5:1.0/input/input8
[ 2.743978] usbcore: registered new interface driver uvcvideo
[ 3.007385] iwlwifi 0000:07:00.0 wlp7s0: renamed from wlan0
[ 3.177198] intel_rapl_common: Found RAPL domain package
[ 3.177200] intel_rapl_common: Found RAPL domain core
[ 3.177201] intel_rapl_common: Found RAPL domain uncore
[ 3.873108] [Firmware Bug]: ACPI(PEGP) defines _DOD but not _DOS
[ 3.877505] snd_hda_intel 0000:00:1b.0: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 3.889304] Console: switching to colour frame buffer device 170x48
[ 3.999520] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input11
[ 3.999601] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input12
[ 3.999672] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input13
 Manufacturer: Hynix
 Serial Number: 2A679D15
 Manufacturer: Unknown
 Serial Number: E0680336
 Release Date: 09/07/2016
 Manufacturer: Hewlett-Packard
 Product Name: HP Pavilion g6 Notebook PC
 Serial Number: 5CD2231WXT
 Manufacturer: Hewlett-Packard
 Product Name: 1840
 Serial Number: PCSCN012C1XADV
 Manufacturer: Hewlett-Packard
 Serial Number: Chassis Serial Number
 String 6: String6 for Original Equipment Manufacturer
 String 7: String7 for Original Equipment Manufacturer
 String 8: String8 for Original Equipment Manufacturer
 Manufacturer: 13-42
 SBDS Serial Number: 3BA6
 SBDS Manufacture Date: 2012-05-17
 Manufacturer: Intel(R) Corporation
 Serial Number: To Be Filled By O.E.M.
lo no wireless extensions.

eno1 no wireless extensions.

wlp7s0 IEEE 802.11 ESSID:off/any
          Mode:Managed Access Point: Not-Associated Tx-Power=off
          Retry short limit:7 RTS thr:off Fragment thr:off
          Power Management:off

/etc/modprobe.d/alsa-base.conf:install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
/etc/modprobe.d/blacklist-ath_pci.conf:# which ath5k cannot recover. To prevent this condition, stop
/etc/modprobe.d/blacklist-ath_pci.conf:blacklist ath_pci
/etc/modprobe.d/blacklist.conf:blacklist hp-wmi
/etc/modprobe.d/blacklist.conf:blacklist hp_wmi
/etc/modprobe.d/blacklist.conf:blacklist wmi
/etc/modprobe.d/blacklist.conf:blacklist eth1394
/etc/modprobe.d/blacklist.conf:# replaced by p54pci
/etc/modprobe.d/blacklist.conf:blacklist prism54
/etc/modprobe.d/blacklist.conf:# replaced by b43 and ssb.
/etc/modprobe.d/blacklist.conf:blacklist bcm43xx
/etc/modprobe.d/blacklist-hp.conf:blacklist hp_wmi
/etc/modprobe.d/blacklist-oss.conf:blacklist uart6850
/etc/modprobe.d/iwlwifi.conf:# /etc/modprobe.d/iwlwifi.conf
/etc/modprobe.d/iwlwifi.conf:# iwlwifi will dyamically load either iwldvm or iwlmvm depending on the
/etc/modprobe.d/iwlwifi.conf:# microcode file installed on the system. When removing iwlwifi, first
/etc/modprobe.d/iwlwifi.conf:# remove the iwl?vm module and then iwlwifi.
/etc/modprobe.d/iwlwifi.conf:remove iwlwifi \
/etc/modprobe.d/iwlwifi.conf:(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
/etc/modprobe.d/iwlwifi.conf:&& /sbin/modprobe -r mac80211
cat: /var/lib/NetworkManager/NetworkManager.state: Permission denied
12: PCI 800.0: 0200 Ethernet controller
  [Created at pci.386]
  Unique ID: wcdH.gY906NbXaE7
  Parent ID: qTvu.Sf1qXCLUCGF
  SysFS ID: /devices/pci0000:00/0000:00:1c.1/0000:08:00.0
  SysFS BusID: 0000:08:00.0
  Hardware Class: network
  Device Name: "Realtek PCIe FE Family Controller"
  Model: "Realtek RTL810xE PCI Express Fast Ethernet controller"
  Vendor: pci 0x10ec "Realtek Semiconductor Co., Ltd."
  Device: pci 0x8136 "RTL810xE PCI Express Fast Ethernet controller"
  SubVendor: pci 0x103c "Hewlett-Packard Company"
  SubDevice: pci 0x1840
  Revision: 0x05
  Driver: "r8169"
  Driver Modules: "r8169"
  Device File: eno1
  I/O Ports: 0x3000-0x3fff (rw)
  Memory Range: 0xc3404000-0xc3404fff (ro,non-prefetchable)
  Memory Range: 0xc3400000-0xc3403fff (ro,non-prefetchable)
  IRQ: 17 (no events)
  HW Address: a0:b3:cc:7f:80:37
  Permanent HW Address: a0:b3:cc:7f:80:37
  Link detected: yes
  Module Alias: "pci:v000010ECd00008136sv0000103Csd00001840bc02sc00i00"
  Driver Info #0:
    Driver Status: r8169 is active
    Driver Activation Cmd: "modprobe r8169"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #19 (PCI bridge)

16: PCI 700.0: 0282 WLAN controller
  [Created at pci.386]
  Unique ID: eS2I.rQ7sf3N96mF
  Parent ID: z8Q3.Qq8Ka3649VE
  SysFS ID: /devices/pci0000:00/0000:00:1c.0/0000:07:00.0
  SysFS BusID: 0000:07:00.0
  Hardware Class: network
  Model: "Intel Ultimate N WiFi Link 5300"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x4235 "Ultimate N WiFi Link 5300"
  SubVendor: pci 0x8086 "Intel Corporation"
  SubDevice: pci 0x1121
  Driver: "iwlwifi"
  Driver Modules: "iwlwifi"
  Device File: wlp7s0
  Features: WLAN
  Memory Range: 0xc3500000-0xc3501fff (rw,non-prefetchable)
  IRQ: 34 (1 event)
  HW Address: 00:21:6a:ca:a9:52
  Permanent HW Address: 00:21:6a:ca:a9:52
  Link detected: no
  WLAN channels: 1 2 3 4 5 6 7 8 9 10 11 12 13 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140
  WLAN frequencies: 2.412 2.417 2.422 2.427 2.432 2.437 2.442 2.447 2.452 2.457 2.462 2.467 2.472 5.18 5.2 5.22 5.24 5.26 5.28 5.3 5.32 5.5 5.52 5.54 5.56 5.58 5.6 5.62 5.64 5.66 5.68 5.7
  WLAN encryption modes: WEP40 WEP104 TKIP CCMP
  WLAN authentication modes: open sharedkey wpa-psk wpa-eap
  Module Alias: "pci:v00008086d00004235sv00008086sd00001121bc02sc80i00"
  Driver Info #0:
    Driver Status: iwlwifi is active
    Driver Activation Cmd: "modprobe iwlwifi"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #8 (PCI bridge)
root 695 0.0 0.3 344272 19564 ? Ssl 15:17 0:00 /usr/sbin/NetworkManager --no-daemon
root 708 0.0 0.3 47892 20160 ? Ss 15:17 0:00 /usr/bin/python3 /usr/bin/networkd-dispatcher --run-startup-triggers
root 738 0.0 0.0 13664 4896 ? Ss 15:17 0:00 /sbin/wpa_supplicant -u -s -O /run/wpa_supplicant
mrberze+ 2245 0.0 0.1 396576 8772 ? Sl 15:22 0:00 /usr/libexec/gvfsd-network --spawner :1.8 /org/gtk/gvfs/exec_spaw/1
mrberze+ 3965 0.0 0.0 17664 2572 pts/0 S+ 15:43 0:00 grep --color=auto -E wpa|icd|etwork

Command 'netstat' not found, but can be installed with:

sudo apt install net-tools

# This file is managed by man:systemd-resolved(8). Do not edit.
#
# This is a dynamic resolv.conf file for connecting local clients to the
# internal DNS stub resolver of systemd-resolved. This file lists all
# configured search domains.
#
# Run "resolvectl status" to see details about the uplink DNS servers
# currently in use.
#
# Third party programs must not access this file directly, but only through the
# symlink at /etc/resolv.conf. To manage man:resolv.conf(5) in a different way,
# replace this symlink by a static file or a different symlink.
#
# See man:systemd-resolved.service(8) for details about the supported modes of
# operation for /etc/resolv.conf.

nameserver 127.0.0.53
options edns0
search wedstar.co
total 194056
12320769 drwxr-xr-x 4 root root 4096 Apr 2 09:42 .
       2 drwxr-xr-x 20 root root 4096 Mar 24 17:06 ..
12320775 -rw-r--r-- 1 root root 237656 Feb 6 15:30 config-5.4.0-14-generic
12321078 -rw-r--r-- 1 root root 237651 Mar 7 09:23 config-5.4.0-18-generic
12320774 -rw-r--r-- 1 root root 237711 Mar 26 14:51 config-5.4.0-21-generic
       1 drwx------ 3 root root 4096 Dec 31 1969 efi
12320771 drwxr-xr-x 4 root root 4096 Apr 2 09:42 grub
12320776 lrwxrwxrwx 1 root root 27 Apr 2 09:41 initrd.img -> initrd.img-5.4.0-21-generic
12321077 -rw-r--r-- 1 root root 49433371 Mar 24 18:22 initrd.img-5.4.0-14-generic
12321080 -rw-r--r-- 1 root root 49438408 Mar 24 18:23 initrd.img-5.4.0-18-generic
12320780 -rw-r--r-- 1 root root 49439139 Apr 2 09:42 initrd.img-5.4.0-21-generic
12321075 lrwxrwxrwx 1 root root 27 Apr 2 09:41 initrd.img.old -> initrd.img-5.4.0-18-generic
12320777 -rw-r--r-- 1 root root 182704 Feb 13 16:09 memtest86+.bin
12320778 -rw-r--r-- 1 root root 184380 Feb 13 16:09 memtest86+.elf
12320779 -rw-r--r-- 1 root root 184884 Feb 13 16:09 memtest86+_multiboot.bin
12320773 -rw------- 1 root root 4714929 Feb 6 15:30 System.map-5.4.0-14-generic
12321076 -rw------- 1 root root 4732337 Mar 7 09:23 System.map-5.4.0-18-generic
12320772 -rw------- 1 root root 4733643 Mar 26 14:51 System.map-5.4.0-21-generic
12320785 lrwxrwxrwx 1 root root 24 Apr 2 09:41 vmlinuz -> vmlinuz-5.4.0-21-generic
12320784 -rw-r--r-- 1 root root 11596536 Mar 24 08:49 vmlinuz-5.4.0-14-generic
12321079 -rw------- 1 root root 11649784 Mar 7 09:25 vmlinuz-5.4.0-18-generic
12320781 -rw------- 1 root root 11649784 Mar 26 15:52 vmlinuz-5.4.0-21-generic
12321082 lrwxrwxrwx 1 root root 24 Apr 2 09:41 vmlinuz.old -> vmlinuz-5.4.0-18-generic
Support status summary of 'MYPCNAME:

You have 1418 packages (93.8%) supported until April 2025 (Canonical - 5y)
You have 62 packages (4.1%) supported until April 2023 (Canonical - 3y)
You have 1 packages (0.1%) supported until April 2023 (Community - 3y)

You have 9 packages (0.6%) that can not/no longer be downloaded
You have 21 packages (1.4%) that are unsupported

Run with --show-unsupported, --show-supported or --show-all to see more details
--2020-04-02 15:43:08-- https://pci-ids.ucw.cz/v2.2/pci.ids.bz2
Resolving pci-ids.ucw.cz (pci-ids.ucw.cz)... 46.255.230.98, 2a00:da80:fff0:2::2
Connecting to pci-ids.ucw.cz (pci-ids.ucw.cz)|46.255.230.98|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 264033 (258K) [application/x-bzip2]
Saving to: ‘/usr/share/misc/pci.ids.new’

/usr/share/misc/pci 100%[===================>] 257.84K 316KB/s in 0.8s

2020-04-02 15:43:12 (316 KB/s) - ‘/usr/share/misc/pci.ids.new’ saved [264033/264033]

Done.
sudo: update-usbids: command not found
Module Size Used by
md4 16384 0
nls_utf8 16384 2
cifs 1024000 2
fscache 372736 1 cifs
libdes 24576 1 cifs
snd_hda_codec_hdmi 61440 1
snd_hda_codec_idt 61440 1
snd_hda_codec_generic 81920 1 snd_hda_codec_idt
ledtrig_audio 16384 1 snd_hda_codec_generic
nls_iso8859_1 16384 1
intel_rapl_msr 20480 0
snd_hda_intel 49152 4
snd_intel_nhlt 20480 1 snd_hda_intel
mei_hdcp 24576 0
snd_hda_codec 126976 4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_idt
snd_hda_core 90112 5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_idt
snd_hwdep 20480 1 snd_hda_codec
intel_rapl_common 24576 1 intel_rapl_msr
x86_pkg_temp_thermal 20480 0
intel_powerclamp 20480 0
coretemp 20480 0
snd_pcm 106496 4 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_core
kvm_intel 286720 0
kvm 663552 1 kvm_intel
snd_seq_midi 20480 0
snd_seq_midi_event 16384 1 snd_seq_midi
crct10dif_pclmul 16384 1
snd_rawmidi 36864 1 snd_seq_midi
ghash_clmulni_intel 16384 0
snd_seq 69632 2 snd_seq_midi,snd_seq_midi_event
uvcvideo 98304 0
videobuf2_vmalloc 20480 1 uvcvideo
videobuf2_memops 20480 1 videobuf2_vmalloc
videobuf2_v4l2 24576 1 uvcvideo
iwldvm 237568 0
mac80211 843776 1 iwldvm
videobuf2_common 49152 2 videobuf2_v4l2,uvcvideo
aesni_intel 372736 0
libarc4 16384 2 cifs,mac80211
radeon 1474560 1
crypto_simd 16384 1 aesni_intel
cryptd 24576 2 crypto_simd,ghash_clmulni_intel
glue_helper 16384 1 aesni_intel
videodev 225280 3 videobuf2_v4l2,uvcvideo,videobuf2_common
snd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidi
iwlwifi 331776 1 iwldvm
snd_timer 36864 2 snd_seq,snd_pcm
intel_cstate 20480 0
i915 1986560 15
ttm 106496 1 radeon
intel_rapl_perf 20480 0
input_leds 16384 0
mc 53248 4 videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
joydev 24576 0
snd 90112 19 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_timer,snd_pcm,snd_hda_codec_idt,snd_rawmidi
serio_raw 20480 0
drm_kms_helper 184320 2 radeon,i915
cfg80211 704512 3 iwldvm,iwlwifi,mac80211
rtsx_pci_ms 24576 0
i2c_algo_bit 16384 2 radeon,i915
soundcore 16384 1 snd
fb_sys_fops 16384 1 drm_kms_helper
memstick 20480 1 rtsx_pci_ms
syscopyarea 16384 1 drm_kms_helper
mei_me 40960 1
sysfillrect 16384 1 drm_kms_helper
sysimgblt 16384 1 drm_kms_helper
mei 106496 3 mei_hdcp,mei_me
mac_hid 16384 0
hp_accel 28672 0
lis3lv02d 24576 1 hp_accel
input_polldev 20480 1 lis3lv02d
hp_wireless 16384 0
sch_fq_codel 20480 2
parport_pc 40960 0
ppdev 24576 0
lp 20480 0
parport 53248 3 parport_pc,lp,ppdev
drm 491520 11 drm_kms_helper,radeon,i915,ttm
ip_tables 32768 0
x_tables 40960 1 ip_tables
autofs4 45056 2
rtsx_pci_sdmmc 28672 0
crc32_pclmul 16384 0
psmouse 155648 0
ahci 40960 2
i2c_i801 32768 0
libahci 32768 1 ahci
r8169 90112 0
lpc_ich 24576 0
rtsx_pci 69632 2 rtsx_pci_sdmmc,rtsx_pci_ms
realtek 24576 0
video 49152 1 i915

Revision history for this message
Mr. Berzerk (mr-berzerk) said : 		#3

Ubuntu is installed dual boot with windows onto a 480gb ssd.
Exact Model of Laptop: HP Pavilion g6-2090ca
Can't connect to any wireless network, so network name is irrelevant.

lspci -nn output:
00:00.0 Host bridge [0600]: Intel Corporation 2nd Generation Core Processor Family DRAM Controller [8086:0104] (rev 09)
00:01.0 PCI bridge [0604]: Intel Corporation Xeon E3-1200/2nd Generation Core Processor Family PCI Express Root Port [8086:0101] (rev 09)
00:02.0 VGA compatible controller [0300]: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0126] (rev 09)
00:14.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller [8086:1e31] (rev 04)
00:16.0 Communication controller [0780]: Intel Corporation 7 Series/C216 Chipset Family MEI Controller #1 [8086:1e3a] (rev 04)
00:1a.0 USB controller [0c03]: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #2 [8086:1e2d] (rev 04)
00:1b.0 Audio device [0403]: Intel Corporation 7 Series/C216 Chipset Family High Definition Audio Controller [8086:1e20] (rev 04)
00:1c.0 PCI bridge [0604]: Intel Corporation 7 Series/C216 Chipset Family PCI Express Root Port 1 [8086:1e10] (rev c4)
00:1c.1 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 [8086:1e12] (rev c4)
00:1c.2 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 [8086:1e14] (rev c4)
00:1d.0 USB controller [0c03]: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #1 [8086:1e26] (rev 04)
00:1f.0 ISA bridge [0601]: Intel Corporation HM76 Express Chipset LPC Controller [8086:1e59] (rev 04)
00:1f.2 SATA controller [0106]: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] [8086:1e03] (rev 04)
00:1f.3 SMBus [0c05]: Intel Corporation 7 Series/C216 Chipset Family SMBus Controller [8086:1e22] (rev 04)
01:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Thames [Radeon HD 7500M/7600M Series] [1002:6840]
07:00.0 Network controller [0280]: Intel Corporation Ultimate N WiFi Link 5300 [8086:4235]
08:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL810xE PCI Express Fast Ethernet controller [10ec:8136] (rev 05)
09:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader [10ec:5229] (rev 01)

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#4

Do you have the latest BIOS? This may help. Is this a dual boot system or is Ubuntu the only OS on the laptop?

Revision history for this message
Mr. Berzerk (mr-berzerk) said : 		#5

It has the latest bios.. . . I think. I'll double check.
It is dualing booting Windows and Ubuntu, via Grub.
Windows works fine.

Revision history for this message
Mr. Berzerk (mr-berzerk) said : 		#6

Yes, it is the latest bios. F.27 Rev A Sep 12, 2016

Revision history for this message
Manfred Hampl (m-hampl) said : 		#7

If you boot an older Ubuntu release in the "try Ubuntu without installing" mode, does WLAN work then?

Revision history for this message
Launchpad Janitor (janitor) said : 		#8

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.