Can't mount USB drive in 19.10

Asked by Sam Jackson

I recently upgraded to version 19.10, and I've noticed that my computer won't recognize an external storage device, either through the USB port or the SIM card slot. I have two USB ports, and one has my wireless mouse connected to it. That one works just fine, but I've only recently had the problem detecting external storage. This only happens with a SIM card when it is inside a camera or cad reader. It does still work inside a mobile phone. Any ideas?

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actionparsnip (andrew-woodhead666) said :
#1

Why are you putting storage in a SIM card slot. Those take SIM cards, not storage devices. Do you mean an SD card reader in the laptop because that isn't a SIM card slot...?

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Sam Jackson (sjjackson) said :
#2

I have Two USB slots in the computer and and SD card slot in the front. My point was, if I put an SD CARD into the card reader or, for example, plug a camera which contains and SD Card into either of the USB ports, the system does not mount the storage device from either of those ports. I am not putting the wrong thing into the wrong ports.

However, if plug a mobile phone, for example, into either of the USB ports, the system will mount and recognize that.
On Mar 30 2020, at 5:43 pm, actionparsnip <email address hidden> wrote:
> Your question #689591 on Ubuntu changed: https://answers.launchpad.net/ubuntu/+question/689591 Status: Open => Needs information actionparsnip requested more information: Why are you putting storage in a SIM card slot. Those take SIM cards, not storage devices. Do you mean an SD card reader in the laptop because that isn't a SIM card slot...? -- To answer this request for more information, you can either reply to this email or enter your reply at the following page: https://answers.launchpad.net/ubuntu/+question/689591 You received this question notification because you asked the question.

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actionparsnip (andrew-woodhead666) said :
#3

Is there a setting in the camera to allow PC access? What format is the SD card formatted to please?

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Launchpad Janitor (janitor) said :
#4

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.