Problems to install drivers for a multifunction printer XP-332

Asked by Jose Luis on 2020-03-22

Ubuntu version 18.04 LTS

I have downloaded drivers (I think correct drivers) and installed them, but don't work printing or scanning.

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Expired
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Ubuntu Edit question
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Last query:
2020-03-22
Last reply:
2020-04-09
Manfred Hampl (m-hampl) said : #1

For diagnostic purposes please provide the output that you receive for the commands

uname -a
lsb_release -a
dpkg -l | grep -i epson
dpkg -l | grep -i imagescan

Jose Luis (altius) said : #2

Hi Manfred:

Thank you for your help. This is the commands output:

computadora@Cuellar:~$ uname -a
Linux Cuellar 4.15.0-91-generic #92-Ubuntu SMP Fri Feb 28 11:09:48 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
lalavia@Cuellar:~$ lsb_release -a
LSB Version: core-9.20170808ubuntu1-noarch:printing-9.20170808ubuntu1-noarch:security-9.20170808ubuntu1-noarch
Distributor ID: Ubuntu
Description: Ubuntu 18.04.4 LTS
Release: 18.04
Codename: bionic
computadora@Cuellar:~$ dpkg -l | grep -i epson
ii epson-inkjet-printer-escpr 1.6.35-1lsb3.2 amd64 Epson Inkjet Printer Driver (ESC/P-R) for Linux
ii imagescan 3.62.0-1epson4ubuntu18.04 amd64 next generation image acquisition utilities
ii imagescan-plugin-gt-s650 1.0.2-1epson4ubuntu18.04 amd64 Image Scan v3 GT-S650 Interpreter Plugin
ii imagescan-plugin-networkscan 1.1.3-1epson4ubuntu18.04 amd64 Network scan plugin
ii imagescan-plugin-ocr-engine 1.0.2-1epson4ubuntu18.04 amd64 Image Scan v3 OCR Engine Plugin
computadora@Cuellar:~$ dpkg -l | grep -i imagescan
ii imagescan 3.62.0-1epson4ubuntu18.04 amd64 next generation image acquisition utilities
ii imagescan-plugin-gt-s650 1.0.2-1epson4ubuntu18.04 amd64 Image Scan v3 GT-S650 Interpreter Plugin
ii imagescan-plugin-networkscan 1.1.3-1epson4ubuntu18.04 amd64 Network scan plugin
ii imagescan-plugin-ocr-engine 1.0.2-1epson4ubuntu18.04 amd64 Image Scan v3 OCR Engine Plugin

Manfred Hampl (m-hampl) said : #3

What happens when you try starting the program

imagescan

?

Manfred Hampl (m-hampl) said : #4

And for printing, there is a newer driver named epson-inkjet-printer-escpr_1.7.7-1lsb3.2_amd64.deb to be downloaded from https://download.ebz.epson.net/dsc/search/01/search/?OSC=LX

Jose Luis (altius) said : #5

     I usually run the Scan program enbedded in Ubuntu versions and another printers Epson I purchased. I install drivers and run Scan and print when it is necessary without more problems. But now............... I will see these new drivers.
    I

Launchpad Janitor (janitor) said : #6

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.