hello, today i installed new ubuntu 16.04 in my HP elitebook 840 G3 model but after installed i use the essential ubuntu command for make the ubuntu updater but after that i face a serious problem that this in http://prnt.sc/qeua1a, need solution .

Asked by Fazlul Karim

Hello , Today i installed ubuntu 16.04 in my HP elitebook 840 G3, after installed it i use the necessary command from Terminal but after i restart or power off the laptop is showing a black screen withn PCI bug error running and running and running, and it never stop than i forcly shut down the latop 2 times because of same reason than i use the following command found from google

sudo gedit /etc/default/grub
Edit grub. Add pci=noaer at the end of GRUB_CMDLINE_LINUX_DEFAULT. Line will be like this:

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash pci=noaer"

sudo update-grub

Reboot now

after reboot the the blank error showing again. what is the solution, pls suggest.

Revision history for this message
Brian Murray (brian-murray) said :
#1

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. You can also find help posting your problem in the support forum of your local Ubuntu's community http://loco.ubuntu.com/ or asking at http://askubuntu.com. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

Revision history for this message
Launchpad Janitor (janitor) said :
#2

This question was expired because it remained in the 'Open' state without activity for the last 15 days.