Ubuntu

Bluetooth bug Kubuntu 19.10

Asked by Abuti Joy

I was told to report a bug here by Ubuntu moderator:

Hi,

I'm not good at linux, but somehow I managed to make wifi work after following some website advice. Could you help me with bluetooth adapter.
So far I have done the following:

sudo apt-get install dkms git build-essential
git clone -b extended https://github.com/lwfinger/rtlwifi_new.git
sudo dkms add ./rtlwifi_new
sudo dkms install rtlwifi-new/0.6
sudo cp -r rtlwifi_new/firmware/rtlwifi/ /lib/firmware/rtlwifi/
echo "options rtl8723de ant_sel=2" | sudo tee /etc/modprobe.d/rtl8723de.conf

after the last line, it shows: echo "options rtl8723de ant_sel=2"

What should I do next to make bluetooth adapters found?

My system information:

system Computer
/0 bus Motherboard
/0/0 memory 8GiB System memory
/0/1 processor Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz
/0/100 bridge Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers
/0/100/2 display HD Graphics 620
/0/100/4 generic Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem
/0/100/8 generic Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
/0/100/14 bus Sunrise Point-LP USB 3.0 xHCI Controller
/0/100/14.2 generic Sunrise Point-LP Thermal subsystem
/0/100/16 communication Sunrise Point-LP CSME HECI #1
/0/100/17 storage Sunrise Point-LP SATA Controller [AHCI mode]
/0/100/1c bridge Sunrise Point-LP PCI Express Root Port #5
/0/100/1c/0 eno1 network RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
/0/100/1c.5 bridge Sunrise Point-LP PCI Express Root Port #6
/0/100/1c.5/0 wlo1 network RTL8723DE 802.11b/g/n PCIe Adapter
/0/100/1f bridge Sunrise Point LPC Controller/eSPI Controller
/0/100/1f.2 memory Memory controller

lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 04f2:b5db Chicony Electronics Co., Ltd HP Webcam
Bus 001 Device 003: ID 0bda:b009 Realtek Semiconductor Corp. 802.11n WLAN Adapter
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

uname -r

5.3.0-24-generic

I tried following some online tips and also did the following:

sudo add-apt-repository ppa:hanipouspilot/bluetooth
[sudo] password for :

More info: https://launchpad.net/~hanipouspilot/+a ... /bluetooth
Press [ENTER] to continue or Ctrl-c to cancel adding it.

Ign:1 cdrom://Kubuntu 19.10 _Eoan Ermine_ - Release amd64 (20191017) eoan InRelease
Err:2 cdrom://Kubuntu 19.10 _Eoan Ermine_ - Release amd64 (20191017) eoan Release
Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
Ign:3 http://ppa.launchpad.net/hanipouspilot/bluetooth/ubuntu eoan InRelease
Hit:4 http://bf.archive.ubuntu.com/ubuntu eoan InRelease
Get:5 http://security.ubuntu.com/ubuntu eoan-security InRelease [97.5 kB]
Get:6 http://bf.archive.ubuntu.com/ubuntu eoan-updates InRelease [97.5 kB]
Hit:7 http://ppa.launchpad.net/kubuntu-ppa/backports/ubuntu eoan InRelease
Err:8 http://ppa.launchpad.net/hanipouspilot/bluetooth/ubuntu eoan Release
404 Not Found [IP: 91.189.95.83 80]
Get:9 http://bf.archive.ubuntu.com/ubuntu eoan-backports InRelease [88.8 kB]
Get:10 http://security.ubuntu.com/ubuntu eoan-security/main amd64 DEP-11 Metadata [204 B]
Get:11 http://security.ubuntu.com/ubuntu eoan-security/universe amd64 DEP-11 Metadata [1,672 B]
Get:12 http://bf.archive.ubuntu.com/ubuntu eoan-updates/main amd64 DEP-11 Metadata [60.2 kB]
Get:13 http://bf.archive.ubuntu.com/ubuntu eoan-updates/main DEP-11 48x48 Icons [9,940 B]
Get:14 http://bf.archive.ubuntu.com/ubuntu eoan-updates/main DEP-11 64x64 Icons [15.1 kB]
Get:15 http://bf.archive.ubuntu.com/ubuntu eoan-updates/main DEP-11 128x128 Icons [34.9 kB]
Get:16 http://bf.archive.ubuntu.com/ubuntu eoan-updates/universe amd64 DEP-11 Metadata [25.9 kB]
Get:17 http://bf.archive.ubuntu.com/ubuntu eoan-updates/universe DEP-11 48x48 Icons [18.5 kB]
Get:18 http://bf.archive.ubuntu.com/ubuntu eoan-updates/universe DEP-11 64x64 Icons [22.9 kB]
Get:19 http://bf.archive.ubuntu.com/ubuntu eoan-updates/universe DEP-11 128x128 Icons [51.7 kB]
Get:20 http://bf.archive.ubuntu.com/ubuntu eoan-backports/universe amd64 DEP-11 Metadata [7,756 B]
Reading package lists... Done
E: The repository 'cdrom://Kubuntu 19.10 _Eoan Ermine_ - Release amd64 (20191017) eoan Release' does not have a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.
E: The repository 'http://ppa.launchpad.net/hanipouspilot/bluetooth/ubuntu eoan Release' does not have a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.

sudo apt-get update
Ign:1 cdrom://Kubuntu 19.10 _Eoan Ermine_ - Release amd64 (20191017) eoan InRelease
Err:2 cdrom://Kubuntu 19.10 _Eoan Ermine_ - Release amd64 (20191017) eoan Release
Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
Hit:3 http://security.ubuntu.com/ubuntu eoan-security InRelease
Hit:4 http://bf.archive.ubuntu.com/ubuntu eoan InRelease
Ign:5 http://ppa.launchpad.net/hanipouspilot/bluetooth/ubuntu eoan InRelease
Hit:6 http://bf.archive.ubuntu.com/ubuntu eoan-updates InRelease
Hit:7 http://bf.archive.ubuntu.com/ubuntu eoan-backports InRelease
Hit:8 http://ppa.launchpad.net/kubuntu-ppa/backports/ubuntu eoan InRelease
Err:9 http://ppa.launchpad.net/hanipouspilot/bluetooth/ubuntu eoan Release
404 Not Found [IP: 91.189.95.83 80]
Reading package lists... Done
E: The repository 'cdrom://Kubuntu 19.10 _Eoan Ermine_ - Release amd64 (20191017) eoan Release' does not have a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.
E: The repository 'http://ppa.launchpad.net/hanipouspilot/bluetooth/ubuntu eoan Release' does not have a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.

sudo apt install btrtl-rtl8723de-dkms
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package btrtl-rtl8723de-dkms

Thanks

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Revision history for this message
Manfred Hampl (m-hampl) said : 		#1

First of all: This question is related to Ubuntu, and not to the Launchpad hosting services. So I reassigned this question to the correct project.

I am not sure whether I can help getting your Bluetooth device working, but at least I can help solving some other problems that you have.

1. You still have the installation DVD listed as a repository source. this causes error messages when trying to install software if the DVD is not inserted in the drive.
2. The PPA hanipouspilot/bluetooth does not contain a software version for Ubuntu eoan.

Recommendation:
start the program software-properties-gtk
Look for the entry with the installation DVD and remove the tick mark besides it, see https://i.stack.imgur.com/zy7r9.png
Look for the reference(s) to hanipouspilot and remove it, see https://i.stack.imgur.com/0Rt3F.png

And for your Bluetooth problem:
What is the output of the commands

dmesg | grep -i -e blue -e bt
sudo lshw -C network

Revision history for this message
Abuti Joy (abuti-jj) said : 		#2

Thank you Manfred

$ dmesg | grep -i -e blue -e bt
[ 10.110972] acpi INT33D6:00: intel-vbtn: created platform device
[ 10.111200] intel-vbtn INT33D6:00: failed to read Intel Virtual Button driver
[ 11.230842] Bluetooth: Core ver 2.22
[ 11.230858] Bluetooth: HCI device and connection manager initialized
[ 11.230861] Bluetooth: HCI socket layer initialized
[ 11.230862] Bluetooth: L2CAP socket layer initialized
[ 11.230864] Bluetooth: SCO socket layer initialized
[ 11.848459] usbcore: registered new interface driver btusb
[ 11.853811] Bluetooth: hci0: RTL: rtl: examining hci_ver=08 hci_rev=c27b lmp_ver=08 lmp_subver=a1ad
[ 11.853812] Bluetooth: hci0: RTL: rtl: unknown IC info, lmp subver a1ad, hci rev c27b, hci ver 0008
[ 11.853813] Bluetooth: hci0: RTL: rtl: assuming no firmware upload needed
[ 25.017794] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 25.017796] Bluetooth: BNEP filters: protocol multicast
[ 25.017799] Bluetooth: BNEP socket layer initialized

sudo lshw -C network

  *-network
       description: Ethernet interface
       product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:01:00.0
       logical name: eno1
       version: 15
       serial: 80:ce:62:d4:8e:ff
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 firmware=rtl8168h-2_0.0.2 02/26/15 latency=0 link=no multicast=yes port=MII
       resources: irq:16 ioport:4000(size=256) memory:b1104000-b1104fff memory:b1100000-b1103fff
  *-network
       description: Wireless interface
       product: RTL8723DE 802.11b/g/n PCIe Adapter
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: wlo1
       version: 00
       serial: 80:c5:f2:51:e0:f7
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=rtl8723de driverversion=5.3.0-24-generic firmware=N/A ip=10.1.1.121 latency=0 link=yes multicast=yes wireless=IEEE 802.11
       resources: irq:129 ioport:3000(size=256) memory:b1000000-b100ffff

Revision history for this message
Manfred Hampl (m-hampl) said : 		#3

And what is the output of the command

sudo lshw -short -numeric

Revision history for this message
Abuti Joy (abuti-jj) said : 		#4

sudo lshw -short -numeric

H/W path Device Class Description
========================================================
                              system HP Laptop 15-bs0xx (2KG01EA#ACQ)
/0 bus 832A
/0/0 memory 128KiB BIOS
/0/4 processor Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz
/0/4/5 memory 128KiB L1 cache
/0/4/6 memory 512KiB L2 cache
/0/4/7 memory 3MiB L3 cache
/0/26 memory 8GiB System Memory
/0/26/0 memory 4GiB SODIMM DDR4 Synchronous Unbuffered (Unregistered) 2133 MHz (0.5 ns)
/0/26/1 memory 4GiB SODIMM DDR4 Synchronous Unbuffered (Unregistered) 2133 MHz (0.5 ns)
/0/100 bridge Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers [8086:5904]
/0/100/2 display HD Graphics 620 [8086:5916]
/0/100/4 generic Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem [8086:1903]
/0/100/8 generic Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model [8086:1911]
/0/100/14 bus Sunrise Point-LP USB 3.0 xHCI Controller [8086:9D2F]
/0/100/14/0 usb1 bus xHCI Host Controller [1D6B:2]
/0/100/14/0/4 communication 802.11n WLAN Adapter [BDA:B009]
/0/100/14/0/5 multimedia HP Webcam [4F2:B5DB]
/0/100/14/1 usb2 bus xHCI Host Controller [1D6B:3]
/0/100/14.2 generic Sunrise Point-LP Thermal subsystem [8086:9D31]
/0/100/16 communication Sunrise Point-LP CSME HECI #1 [8086:9D3A]
/0/100/17 scsi0 storage Sunrise Point-LP SATA Controller [AHCI mode] [8086:9D03]
/0/100/17/0.0.0 /dev/sda disk 1TB WDC WD10JPVX-60J
/0/100/17/0.0.0/1 volume 259MiB Windows FAT volume
/0/100/17/0.0.0/2 /dev/sda2 volume 730GiB Windows NTFS volume
/0/100/17/0.0.0/3 /dev/sda3 volume 95GiB Windows FAT volume
/0/100/17/0.0.0/4 /dev/sda4 volume 979MiB Windows NTFS volume
/0/100/17/0.0.0/5 /dev/sda5 volume 14GiB Windows NTFS volume
/0/100/17/0.0.0/6 /dev/sda6 volume 89GiB EXT4 volume
/0/100/1c bridge Sunrise Point-LP PCI Express Root Port #5 [8086:9D14]
/0/100/1c/0 eno1 network RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10EC:8168]
/0/100/1c.5 bridge Sunrise Point-LP PCI Express Root Port #6 [8086:9D15]
/0/100/1c.5/0 wlo1 network RTL8723DE 802.11b/g/n PCIe Adapter [10EC:D723]
/0/100/1f bridge Sunrise Point LPC Controller/eSPI Controller [8086:9D4E]
/0/100/1f.2 memory Memory controller
/0/100/1f.3 multimedia Sunrise Point-LP HD Audio [8086:9D71]
/0/100/1f.4 bus Sunrise Point-LP SMBus [8086:9D23]
/0/1 system PnP device PNP0c02
/0/2 system PnP device PNP0c02
/0/3 system PnP device PNP0c02
/0/5 system PnP device PNP0b00
/0/6 generic PnP device INT3f0d
/0/7 input PnP device PNP0303
/0/8 generic PnP device SYN3251
/0/9 system PnP device PNP0c02
/0/a system PnP device PNP0c02
/1 power JC04041
/2 power OEM Define 5

Revision history for this message
Manfred Hampl (m-hampl) said : 		#5

Sorry, I do not know what has to be done for the Bluetooth device to correctly work.
I can only refer to similar discussions on the web, e.g. https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Realtek-8723DE-wifi-module-amp-Bluetooth-Linux-driver/td-p/6477307

Revision history for this message
Abuti Joy (abuti-jj) said : 		#6

Thanks

Revision history for this message
Abuti Joy (abuti-jj) said : 		#7

Would an eternal usb bluetooth dongle have the same problem?

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#8

Worth a try. They are cheap

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