Can not install Ubuntu Advantage client

Asked by Walter Dietrich

I am trying to set my computer up so that it can use Ubuntu Advantage to get security updates for Ubuntu 14. I can not use the "ua" command because it is not installed. I have see instructions in https://wiki.ubuntu.com/UAclient that say to run "sudo apt install ubuntu-advantage-tools", but when I run "sudo apt install ubuntu-advantage-tools", I get this

wally@jeeves2:~$ sudo apt install ubuntu-advantage-tools
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package ubuntu-advantage-tools
wally@jeeves2:~$

I have already run "sudo apt update" without any errors

What is wrong?

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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

What is the output of:

lsb_release -a; uname -a

Thanks

Revision history for this message
Walter Dietrich (wallyd) said :
#2

wally@jeeves2:~$ lsb_release -a; uname -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.1 LTS
Release: 14.04
Codename: trusty
Linux jeeves2 3.13.0-170-generic #220-Ubuntu SMP Thu May 9 12:40:49 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
wally@jeeves2:~$

Revision history for this message
Manfred Hampl (m-hampl) said :
#3

What is the full output of the commands

sudo apt update
apt-cache policy ubuntu-advantage-tools
grep main /etc/apt/sources.list /etc/apt/sources.list.d/*.list

Revision history for this message
Walter Dietrich (wallyd) said :
#4

wally@jeeves2:~$ sudo apt update
[sudo] password for wally:
Ign http://archive.ubuntu.com trusty InRelease
Hit http://security.ubuntu.com trusty-security InRelease
Hit http://archive.ubuntu.com trusty Release.gpg
Hit http://security.ubuntu.com trusty-security/main amd64 Packages
Hit http://archive.ubuntu.com trusty Release
Hit http://security.ubuntu.com trusty-security/restricted amd64 Packages
Hit http://archive.ubuntu.com trusty/main Sources
Hit http://security.ubuntu.com trusty-security/universe amd64 Packages
Hit http://archive.ubuntu.com trusty/restricted Sources
Hit http://security.ubuntu.com trusty-security/multiverse amd64 Packages
Hit http://archive.ubuntu.com trusty/universe Sources
Hit http://security.ubuntu.com trusty-security/main i386 Packages
Hit http://archive.ubuntu.com trusty/multiverse Sources
Hit http://security.ubuntu.com trusty-security/restricted i386 Packages
Hit http://archive.ubuntu.com trusty/main amd64 Packages
Hit http://security.ubuntu.com trusty-security/universe i386 Packages
Hit http://archive.ubuntu.com trusty/restricted amd64 Packages
Hit http://security.ubuntu.com trusty-security/multiverse i386 Packages
Hit http://archive.ubuntu.com trusty/universe amd64 Packages
Hit http://security.ubuntu.com trusty-security/main Translation-en
Hit http://archive.ubuntu.com trusty/multiverse amd64 Packages
Hit http://security.ubuntu.com trusty-security/multiverse Translation-en
Hit http://archive.ubuntu.com trusty/main i386 Packages
Hit http://security.ubuntu.com trusty-security/restricted Translation-en
Hit http://archive.ubuntu.com trusty/restricted i386 Packages
Hit http://security.ubuntu.com trusty-security/universe Translation-en
Hit http://archive.ubuntu.com trusty/universe i386 Packages
Hit http://archive.ubuntu.com trusty/multiverse i386 Packages
Hit http://archive.ubuntu.com trusty/main Translation-en
Hit http://archive.ubuntu.com trusty/multiverse Translation-en
Hit http://archive.ubuntu.com trusty/restricted Translation-en
Hit http://archive.ubuntu.com trusty/universe Translation-en
Ign http://archive.ubuntu.com trusty/main Translation-en_US
Ign http://archive.ubuntu.com trusty/multiverse Translation-en_US
Ign http://archive.ubuntu.com trusty/restricted Translation-en_US
Ign http://archive.ubuntu.com trusty/universe Translation-en_US
Reading package lists... Done
wally@jeeves2:~$

wally@jeeves2:~$ apt-cache policy ubuntu-advantage-tools
N: Unable to locate package ubuntu-advantage-tools
wally@jeeves2:~$

wally@jeeves2:~$ grep main /etc/apt/sources.list /etc/apt/sources.list.d/*.list
/etc/apt/sources.list:# deb cdrom:[Ubuntu 14.04.1 LTS _Trusty Tahr_ - Release amd64 (20140722.2)]/ trusty main restricted
/etc/apt/sources.list:deb http://archive.ubuntu.com/ubuntu trusty main restricted
/etc/apt/sources.list:deb-src http://archive.ubuntu.com/ubuntu trusty main restricted
/etc/apt/sources.list:## extensively as that contained in the main release, although it includes
/etc/apt/sources.list:# deb http://extras.ubuntu.com/ubuntu trusty main
/etc/apt/sources.list:deb http://security.ubuntu.com/ubuntu/ trusty-security main restricted universe multiverse
/etc/apt/sources.list:# deb-src http://extras.ubuntu.com/ubuntu trusty main
/etc/apt/sources.list.d/patrickdk-general-lucid-trusty.list:# deb http://ppa.launchpad.net/patrickdk/general-lucid/ubuntu trusty main
/etc/apt/sources.list.d/patrickdk-general-lucid-trusty.list:# deb-src http://ppa.launchpad.net/patrickdk/general-lucid/ubuntu trusty main
wally@jeeves2:~$

Revision history for this message
Manfred Hampl (m-hampl) said :
#5

Enable the trusty-updates repository and try again.

Revision history for this message
Walter Dietrich (wallyd) said :
#6

Could you please provide the commands I should run to enable the trusty-updates repository?

On Fri, Dec 27, 2019 at 2:53 AM, Manfred Hampl <email address hidden> wrote:

> Your question #687563 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/687563
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> Enable the trusty-updates repository and try again.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/687563/+confirm?answer_id=4
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/687563
>
> You received this question notification because you asked the question.

Revision history for this message
Manfred Hampl (m-hampl) said :
#7

Your sources.list configuration file probably contains these lines

Edit the package management repository configuration file (/etc/apt/sources.list) and add the line

deb http://archive.ubuntu.com/ubuntu trusty-updates main restricted

Remarks:
ESM provides security updates only for a selected set of server packages, and not for programs usually used in a desktop environment. ESM is meant for those cases, where a server system cannot (yet) be upgraded to a more current and supported Ubuntu release.

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