Jaunty crashes when cd or dvd inserted

Asked by Angelos Kyriazis on 2009-04-24

I have just installed ubuntu 9.04 after formatting the disk. When I insert a cd or a dvd the computer tries to read it and then crashes. A reset is required after that.

Until yesterday I used ubuntu 8.04 with which the dvd drive used to work ok.

Can you help me what to check to discover the problem?

Thanks!

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
2009-04-27
Last reply:
2009-05-09
Jeff Rasmussen (jeffrasmussen) said : #1

How does the computer crash? Do you get a 'kernel panic' or some type of DOS-like error?

Does your computer just stop responding? If so, try to type 'Ctrl+Alt+F1' (F1-F6 are behind the scene terminals that may allow you to log into the machine when the graphics engine fails)

I can confirm this behaviour...
Upon insert media into drive
1. Lose desktop icons
2. Lose right click function with mouse.
3. Nautilus fails to open windows, yet Applications, Places, System menu still functions.
4. App's like firefox still function

dmesg | tail -n10

[ 3531.206585] nautilus[10661]: segfault at 9c99008 ip b5d847dd sp b6c72fc0 error 4 in libbrasero-media.so.0.1.1[b5d74000+1e000]

Media fails to eject. Restart needed.

Angelos Kyriazis (angelos-ks) said : #3

In my case the computer crashes totally. Ctrl+Alt+F1, Ctrl+Alt+Backspace, Ctrl+Alt+Del have no effect. I have to reset the computer.

SniffBlinky (jon-soifer) said : #4

This is exactly what happens to me as well.

Upon insert media into drive
1. Lose desktop icons
2. Lose right click function with mouse.
3. Nautilus fails to open windows, yet Applications, Places, System menu still functions.
4. App's like firefox still function

This strange thing happened to me too:
Upon insert media into drive
1. Lose desktop icons
2. Lose right click function with mouse.
3. Nautilus fails to open windows, yet Applications, Places, System menu still functions.
4. App's like firefox still function

I ran nautilus from terminal, it says "segment fault", any solutions?

Work around...
Information posted on ubuntuforums.org suggested the following until this problem is resolved...

From synaptic package manager search for brasero.
Un-install both 'brasero' and 'libbrasero'; should only be two packages listed from memory.
Restart, and install gnomebaker as a replacement from synaptic.
Problem solved.

Can you help with this problem?

Provide an answer of your own, or ask Angelos Kyriazis for more information if necessary.

To post a message you must log in.