Boot sector containing grub overwritten by an MS assistant :(

Asked by Weedy101 on 2019-09-29

I 'did' have a dual boot system with win 10 pro and Ubuntu 16.04 (that had been upgraded to I think 18.04 over time). When having problems with win updates I was forced to contact Microsoft support from within win 10 update settings - one of their assistants gave me a call back. That's when the trouble really started! After many hours they decided that the only way to solve my problems with windows was to do a clean install of the latest build which I agreed to reluctantly warning them that I have a dual boot system. They then ignored the dual boot and wiped my boot sector, converted it to NTFS and lost my grub in the process.

I have been attempting to get back into my Ubuntu which was still otherwise intact but was not bootable on its own without the grub. As a last resort I have been attempting to install Ubuntu 19.04 Desktop amd x64 from a fresh iso downloaded from the Ubuntu website this morning. However - thanks to MS and their ignorant blundering through the win 10 install they boot sector is now NTFS and I can't edit the partition at all.

I tried creating a new efi partition for the grub but the install attempt crashed.

Other than scrapping everything, deleting all partitions, wiping windows and Ubuntu totally and starting again what can I do to sort this out. All my data is backed up so a complete install of Ubuntu is not a problem.

Question information

Language:
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Status:
Answered
For:
Ubuntu Edit question
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Last query:
2019-09-29
Last reply:
2019-09-29
Manfred Hampl (m-hampl) said : #1

I suggest that you run boot-info https://help.ubuntu.com/community/Boot-Info for diagnostic purposes.

(Remark: Don't confuse the boot sector and the boot partition!)

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