Severe graphic glitches when typing into the terminal

Asked by Simon Barthel on 2019-09-10

Laptop Model: m-book f556bn-s2
Attached Monitor: Dell Inc. 24" (HDMI)

I am experiencing severe graphic glitches on my new laptop that behave differently depending on the setup:

With monitor attached via HDMI: Mostly normal, but when typing any letter into the terminal I experience horizontally partitioned tiles flickering wildly over the screen in high frequency. The glitches disappear immediately when I move the mouse. The glitches also occur shortly during the booting process when the ubuntu logo is shown and also during the shutdown process after switching to terminal mode. When working with the browser or other GUI application I do not experience any glitches.

With monitor detached: The laptop monitor shows permanent glitches resulting in black areas in the lower half of the monitor flickering from bottom to the top. The glitches do not disappear when typing or moving the mouse.

With lid closed: Similar glitches as in the first cases but there seems to be only one tile flickering horizontally over the screen. The glitches disappear for a short moment when typing into the terminal.

I tried the newest Ubuntu 19.04 as well as the Ubuntu 18.04.3 LTS.

System: Host: simon Kernel: 5.0.0-27-generic x86_64 bits: 64
           Desktop: Gnome 3.28.4 Distro: Ubuntu 18.04.3 LTS
Machine: Device: laptop System: Mouse product: MB-F556 serial: N/A
           Mobo: Mouse model: N750WU serial: N/A
           UEFI: American Megatrends v: 7.14 date: 05/28/2019
Battery BAT0: charge: 30.6 Wh 100.0% condition: 30.6/31.7 Wh (97%)
CPU: Quad core Intel Core i5-8250U (-MT-MCP-) cache: 6144 KB
           clock speeds: max: 3400 MHz 1: 907 MHz 2: 902 MHz 3: 900 MHz
           4: 906 MHz 5: 900 MHz 6: 901 MHz 7: 916 MHz 8: 908 MHz
Graphics: Card: Intel UHD Graphics 620
           Display Server: x11 (X.Org 1.20.4 ) driver: i915
           Resolution: 1920x1080@60.10hz, 1920x1080@60.00hz
           OpenGL: renderer: Mesa DRI Intel UHD Graphics 620 (Kabylake GT2)
           version: 4.5 Mesa 19.0.8
Audio: Card Intel Sunrise Point-LP HD Audio driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k5.0.0-27-generic
Network: Card-1: Realtek RTL8111/8168/8411 PCIE Gigabit Ethernet Controller
           driver: r8169
           IF: enp1s0f1 state: up speed: 1000 Mbps duplex: full
           mac: 80:fa:5b:6d:85:14
           Card-2: Intel Dual Band Wireless-AC 3168NGW [Stone Peak]
           driver: iwlwifi
           IF: wlp2s0 state: down mac: 24:ee:9a:4e:ad:fe
Drives: HDD Total Size: 240.1GB (2.8% used)
           ID-1: /dev/sda model: KINGSTON_SUV5002 size: 240.1GB
Partition: ID-1: / size: 217G used: 5.2G (3%) fs: ext4 dev: /dev/dm-1
           ID-2: /boot size: 705M used: 160M (25%) fs: ext4 dev: /dev/sda2
           ID-3: swap-1 size: 1.02GB used: 0.00GB (0%)
           fs: swap dev: /dev/dm-2
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 51.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info: Processes: 299 Uptime: 12 min Memory: 1525.3/32042.9MB
           Client: Shell (bash) inxi: 2.3.56

mode "1920x1080"
    geometry 1920 1080 1920 1080 32
    timings 0 0 0 0 0 0 0
    accel true
    rgba 8/16,8/8,8/0,0/0
endmode

Frame buffer device information:
    Name : inteldrmfb
    Address : 0
    Size : 8294400
    Type : PACKED PIXELS
    Visual : TRUECOLOR
    XPanStep : 1
    YPanStep : 1
    YWrapStep : 0
    LineLength : 7680
    Accelerator : No
Version: 1:7.7+19ubuntu7.1
Version: 1:7.7+19ubuntu7
Screen 0: minimum 320 x 200, current 3840 x 1080, maximum 8192 x 8192
eDP-1 connected primary 1920x1080+1920+0 (normal left inverted right x axis y axis) 344mm x 193mm
   1920x1080 60.10*+ 60.01 59.97 59.96 59.93 40.06
   1680x1050 59.95 59.88
   1600x1024 60.17
   1400x1050 59.98
   1600x900 59.99 59.94 59.95 59.82
   1280x1024 60.02
   1440x900 59.89
   1400x900 59.96 59.88
   1280x960 60.00
   1440x810 60.00 59.97
   1368x768 59.88 59.85
   1360x768 59.80 59.96
   1280x800 59.99 59.97 59.81 59.91
   1152x864 60.00
   1280x720 60.00 59.99 59.86 59.74
   1024x768 60.04 60.00
   960x720 60.00
   928x696 60.05
   896x672 60.01
   1024x576 59.95 59.96 59.90 59.82
   960x600 59.93 60.00
   960x540 59.96 59.99 59.63 59.82
   800x600 60.00 60.32 56.25
   840x525 60.01 59.88
   864x486 59.92 59.57
   800x512 60.17
   700x525 59.98
   800x450 59.95 59.82
   640x512 60.02
   720x450 59.89
   700x450 59.96 59.88
   640x480 60.00 59.94
   720x405 59.51 58.99
   684x384 59.88 59.85
   680x384 59.80 59.96
   640x400 59.88 59.98
   576x432 60.06
   640x360 59.86 59.83 59.84 59.32
   512x384 60.00
   512x288 60.00 59.92
   480x270 59.63 59.82
   400x300 60.32 56.34
   432x243 59.92 59.57
   320x240 60.05
   360x202 59.51 59.13
   320x180 59.84 59.32
DP-1 disconnected (normal left inverted right x axis y axis)
HDMI-1 disconnected (normal left inverted right x axis y axis)
HDMI-2 connected 1920x1080+0+0 (normal left inverted right x axis y axis) 527mm x 296mm
   1920x1080 60.00*+ 60.00 50.00 59.94
   1920x1080i 60.00 60.00 50.00 59.94
   1600x900 60.00
   1280x1024 75.02 60.02
   1152x864 75.00
   1280x720 60.00 60.00 50.00 59.94
   1024x768 75.03 60.00
   800x600 75.00 60.32
   720x576 50.00
   720x576i 50.00
   720x480 60.00 60.00 59.94 59.94 59.94
   720x480i 60.00 59.94
   640x480 75.00 60.00 59.94 59.94
   720x400 70.08
fglrxinfo: command not found

Command 'nvidia-settings' not found, but can be installed with:

sudo apt install nvidia-settings

H/W path Device Class Description
====================================================
                          system MB-F556 (MB-F556BN-S2)
/0 bus N750WU
/0/0 memory 64KiB BIOS
/0/14 memory 32GiB System Memory
/0/14/0 memory 16GiB SODIMM DDR4 Synchronous Unbuffere
/0/14/1 memory 16GiB SODIMM DDR4 Synchronous Unbuffere
/0/19 memory 256KiB L1 cache
/0/1a memory 1MiB L2 cache
/0/1b memory 6MiB L3 cache
/0/1c processor Intel(R) Core(TM) i5-8250U CPU @ 1.60GH
/0/100 bridge Xeon E3-1200 v6/7th Gen Core Processor
/0/100/2 display UHD Graphics 620
/0/100/14 bus Sunrise Point-LP USB 3.0 xHCI Controlle
/0/100/14/0 usb1 bus xHCI Host Controller
/0/100/14/0/4 input Comfort Curve Keyboard 3000
/0/100/14/0/5 multimedia Chicony USB2.0 Camera
/0/100/14/0/6 input USB Receiver
/0/100/14/0/7 communication Bluetooth wireless interface
/0/100/14/1 usb2 bus xHCI Host Controller
/0/100/14.2 generic Sunrise Point-LP Thermal subsystem
/0/100/16 communication Sunrise Point-LP CSME HECI #1
/0/100/17 storage Sunrise Point-LP SATA Controller [AHCI
/0/100/1c bridge Intel Corporation
/0/100/1c/0 generic RTL8411B PCI Express Card Reader
/0/100/1c/0.1 enp1s0f1 network RTL8111/8168/8411 PCI Express Gigabit E
/0/100/1c.3 bridge Intel Corporation
/0/100/1c.3/0 wlp2s0 network Dual Band Wireless-AC 3168NGW [Stone Pe
/0/100/1f bridge Intel(R) 100 Series Chipset Family LPC
/0/100/1f.2 memory Memory controller
/0/100/1f.3 multimedia Sunrise Point-LP HD Audio
/0/100/1f.4 bus Sunrise Point-LP SMBus
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 240GB KINGSTON SUV5002
/0/1/0.0.0/1 volume 511MiB Windows FAT volume
/0/1/0.0.0/2 /dev/sda2 volume 732MiB EXT4 volume
/0/1/0.0.0/3 /dev/sda3 volume 222GiB EFI partition
  *-display
       description: VGA compatible controller
       product: UHD Graphics 620
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 07
       width: 64 bits
       clock: 33MHz
       capabilities: pciexpress msi pm vga_controller bus_master cap_list rom
       configuration: driver=i915 latency=0
       resources: irq:128 memory:de000000-deffffff memory:c0000000-cfffffff ioport:f000(size=64) memory:c0000-dffff
ii gir1.2-ibus-1.0:amd64 1.5.17-3ubuntu5 amd64 Intelligent Input Bus - introspection data
ii i965-va-driver:amd64 2.1.0-0ubuntu1 amd64 VAAPI driver for Intel G45 & HD Graphics family
ii ibus 1.5.17-3ubuntu5 amd64 Intelligent Input Bus - core
ii ibus-gtk:amd64 1.5.17-3ubuntu5 amd64 Intelligent Input Bus - GTK+2 support
ii ibus-gtk3:amd64 1.5.17-3ubuntu5 amd64 Intelligent Input Bus - GTK+3 support
ii intel-microcode 3.20190618.0ubuntu0.18.04.1 amd64 Processor microcode firmware for Intel CPUs
ii iucode-tool 2.3.1-1 amd64 Intel processor microcode tool
ii libdrm-intel1:amd64 2.4.97-1ubuntu1~18.04.1 amd64 Userspace interface to intel-specific kernel DRM services -- runtime
ii libdrm-nouveau2:amd64 2.4.97-1ubuntu1~18.04.1 amd64 Userspace interface to nouveau-specific kernel DRM services -- runtime
ii libdrm-radeon1:amd64 2.4.97-1ubuntu1~18.04.1 amd64 Userspace interface to radeon-specific kernel DRM services -- runtime
ii libegl-mesa0:amd64 19.0.8-0ubuntu0~18.04.1 amd64 free implementation of the EGL API -- Mesa vendor library
ii libegl1-mesa:amd64 19.0.8-0ubuntu0~18.04.1 amd64 transitional dummy package
ii libgl1-mesa-dri:amd64 19.0.8-0ubuntu0~18.04.1 amd64 free implementation of the OpenGL API -- DRI modules
ii libgl1-mesa-glx:amd64 19.0.8-0ubuntu0~18.04.1 amd64 transitional dummy package
ii libglapi-mesa:amd64 19.0.8-0ubuntu0~18.04.1 amd64 free implementation of the GL API -- shared library
ii libglu1-mesa:amd64 9.0.0-2.1build1 amd64 Mesa OpenGL utility library (GLU)
ii libglx-mesa0:amd64 19.0.8-0ubuntu0~18.04.1 amd64 free implementation of the OpenGL API -- GLX vendor library
ii libibus-1.0-5:amd64 1.5.17-3ubuntu5 amd64 Intelligent Input Bus - shared library
ii libwayland-egl1-mesa:amd64 19.0.8-0ubuntu0~18.04.1 amd64 transitional dummy package
ii mesa-utils 8.4.0-1 amd64 Miscellaneous Mesa GL utilities
ii mesa-va-drivers:amd64 19.0.8-0ubuntu0~18.04.1 amd64 Mesa VA-API video acceleration drivers
ii mesa-vdpau-drivers:amd64 19.0.8-0ubuntu0~18.04.1 amd64 Mesa VDPAU video acceleration drivers
ii xserver-xorg-video-ati-hwe-18.04 1:19.0.1-0ubuntu1~18.04.1 amd64 X.Org X server -- AMD/ATI display driver wrapper
ii xserver-xorg-video-intel-hwe-18.04 2:2.99.917+git20171229-1ubuntu1~18.04.1 amd64 X.Org X server -- Intel i8xx, i9xx display driver
ii xserver-xorg-video-nouveau-hwe-18.04 1:1.0.16-1~18.04.1 amd64 X.Org X server -- Nouveau display driver
ii xserver-xorg-video-radeon-hwe-18.04 1:19.0.1-0ubuntu1~18.04.1 amd64 X.Org X server -- AMD/ATI Radeon display driver
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=18.04
DISTRIB_CODENAME=bionic
DISTRIB_DESCRIPTION="Ubuntu 18.04.3 LTS"
[ 0.000000] Intel GenuineIntel
[ 0.328044] Reserving Intel graphics memory at [mem 0x8c000000-0x8fffffff]
[ 0.500325] smpboot: CPU0: Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz (family: 0x6, model: 0x8e, stepping: 0xa)
[ 0.500448] Performance Events: PEBS fmt3+, Skylake events, 32-deep LBR, full-width counters, Intel PMU driver.
[ 0.508318] MDS CPU bug present and SMT on, data leak possible. See https://www.kernel.org/doc/html/latest/admin-guide/hw-vuln/mds.html for more details.
[ 0.610375] PCI: Using host bridge windows from ACPI; if necessary, use "pci=nocrs" and report a bug
[ 0.644722] acpi PNP0A08:00: _OSC: OS supports [ExtendedConfig ASPM ClockPM Segments MSI]
[ 0.656456] pci 0000:00:02.0: vgaarb: setting as boot VGA device
[ 0.656456] pci 0000:00:02.0: vgaarb: VGA device added: decodes=io+mem,owns=io+mem,locks=none
[ 0.656456] pci 0000:00:02.0: vgaarb: bridge control possible
[ 0.656456] vgaarb: loaded
[ 2.163832] fb0: EFI VGA frame buffer device
[ 2.163842] intel_idle: MWAIT substates: 0x11142120
[ 2.163843] intel_idle: v0.4.1 model 0x8E
[ 2.164444] intel_idle: lapic_timer_reliable_states 0xffffffff
[ 2.210751] intel_pstate: Intel P-state driver initializing
[ 2.211880] intel_pstate: HWP enabled
[ 2.234563] intel_pmc_core: initialized
[ 2.238570] Segment Routing with IPv6
[ 2.239029] RAS: Correctable Errors collector initialized.
[ 2.473894] fb0: switching to inteldrmfb from EFI VGA
[ 2.473993] [drm] Replacing VGA console driver
[ 2.475712] i915 0000:00:02.0: vgaarb: changed VGA decodes: olddecodes=io+mem,decodes=io+mem:owns=io+mem
[ 2.532122] fbcon: inteldrmfb (fb0) is primary device
[ 2.532193] i915 0000:00:02.0: fb0: inteldrmfb frame buffer device
[ 15.260288] EXT4-fs (dm-1): re-mounted. Opts: errors=remount-ro
[ 15.412831] input: Intel HID events as /devices/platform/INT33D5:00/input/input22
[ 15.500594] Intel(R) Wireless WiFi driver for Linux
[ 15.500595] Copyright(c) 2003- 2015 Intel Corporation
[ 15.502251] RAPL PMU: hw unit of domain pp1-gpu 2^-14 Joules
[ 15.521383] Bluetooth: hci0: read Intel version: 370810225019140f1d
[ 15.521384] Bluetooth: hci0: Intel device is already patched. patch num: 1d
[ 15.531623] iwlwifi 0000:02:00.0: Detected Intel(R) Dual Band Wireless AC 3168, REV=0x220
[ 15.546175] intel_rapl: Found RAPL domain package
[ 15.546177] intel_rapl: Found RAPL domain core
[ 15.546178] intel_rapl: Found RAPL domain uncore
[ 15.546179] intel_rapl: Found RAPL domain dram
[ 15.590862] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[ 15.591005] snd_hda_intel 0000:00:1f.3: Linked as a consumer to 0000:00:02.0
[ 15.591039] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 15.594007] thermal thermal_zone3: failed to read out thermal zone (-61)
[ 15.640698] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input24
[ 15.640755] input: HDA Intel PCH Front Headphone as /devices/pci0000:00/0000:00:1f.3/sound/card0/input25
[ 15.640812] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input26
[ 15.640862] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input27
[ 15.640926] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input28
[ 15.640978] input: HDA Intel PCH HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input29
[ 15.641031] input: HDA Intel PCH HDMI/DP,pcm=10 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input30
[ 16.863146] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe A FIFO underrun
[ 16.863172] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe B FIFO underrun
[ 26.686884] pcieport 0000:00:1c.0: AER: Multiple Corrected error received: 0000:00:1c.0
[ 26.686951] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 26.686959] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00001000/00002000
[ 103.203123] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe A FIFO underrun
[ 103.203144] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe B FIFO underrun
[ 104.167334] [drm:gen8_de_irq_handler [i915]] *ERROR* Fault errors on pipe A: 0x00000080
[ 108.883947] [drm:gen8_de_irq_handler [i915]] *ERROR* Fault errors on pipe A: 0x00000080
[ 108.884020] [drm:gen8_de_irq_handler [i915]] *ERROR* Fault errors on pipe A: 0x00000080
[ 118.545606] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
[ 118.545614] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 118.545616] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00001000/00002000
[ 151.135759] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
[ 151.135787] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 151.135796] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00001000/00002000
[ 208.313684] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
[ 208.313707] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 208.313720] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00001000/00002000
[ 228.172995] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
[ 228.173016] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 228.173028] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00001000/00002000
[ 270.292803] pcieport 0000:00:1c.0: AER: Multiple Corrected error received: 0000:00:1c.0
[ 270.292872] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 270.292881] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00001000/00002000
[ 275.874711] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
[ 275.874729] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 275.874738] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00001000/00002000
[ 295.265558] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
[ 295.265581] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 295.265595] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00001000/00002000
[ 323.285700] pcieport 0000:00:1c.0: AER: Multiple Corrected error received: 0000:00:1c.0
[ 323.285743] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 323.285754] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00001000/00002000
[ 386.430343] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe A FIFO underrun
[ 389.420406] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
[ 389.420417] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 389.420424] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00003000/00002000
[ 455.105200] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
[ 455.105213] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 455.105227] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00001000/00002000
[ 484.556545] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
[ 484.556561] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 484.556569] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00001000/00002000
[ 505.388543] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
[ 505.388548] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 505.388551] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00001000/00002000
[ 506.974510] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
[ 506.974523] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 506.974530] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00001000/00002000
[ 568.157909] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
[ 568.157927] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 568.157936] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00001000/00002000
[ 572.532516] pcieport 0000:00:1c.0: AER: Multiple Corrected error received: 0000:00:1c.0
[ 572.532541] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 572.532550] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00001000/00002000
[ 579.097521] pcieport 0000:00:1c.0: AER: Multiple Corrected error received: 0000:00:1c.0
[ 579.097532] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 579.097536] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00001000/00002000
[ 596.987218] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
[ 596.987237] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 596.987248] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00001000/00002000
[ 626.318494] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
[ 626.318513] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 626.318523] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00003000/00002000
[ 710.051365] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
[ 710.051379] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 710.051386] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00001000/00002000
[ 713.426443] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe A FIFO underrun
[ 713.426464] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe B FIFO underrun
[ 732.543138] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
[ 732.543143] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
[ 732.543145] pcieport 0000:00:1c.0: device [8086:9d11] error status/mask=00001000/00002000
model : 142
model name : Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz
model : 142
model name : Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz
model : 142
model name : Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz
model : 142
model name : Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz
model : 142
model name : Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz
model : 142
model name : Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz
model : 142
model name : Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz
model : 142
model name : Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz
cat: /var/log/Xorg.0.log: No such file or directory
 Release Date: 05/28/2019
 Manufacturer: MouseComputer Co.,Ltd.
 Product Name: MB-F556
 Serial Number: U103958339
 Manufacturer: MouseComputer Co.,Ltd.
 Product Name: N750WU
 Serial Number: Not Applicable
 Manufacturer: MouseComputer Co.,Ltd.
 Serial Number: None
 Manufacturer: 04CB
 Serial Number: E9C40100
 Manufacturer: 04CB
 Serial Number: B0C30100
 Manufacturer: Intel(R) Corporation
 Serial Number: To Be Filled By O.E.M.
  Debug Use USB(Disabled:Serial)
cat: /etc/X11/xorg.conf: No such file or directory
OpenGL vendor string: Intel Open Source Technology Center
OpenGL renderer string: Mesa DRI Intel(R) UHD Graphics 620 (Kabylake GT2)
OpenGL version string: 3.0 Mesa 19.0.8

Not software rendered: yes
Not blacklisted: yes
GLX fbconfig: yes
GLX texture from pixmap: yes
GL npot or rect textures: yes
GL vertex program: yes
GL fragment program: yes
GL vertex buffer object: yes
GL framebuffer object: yes
GL version is 1.4+: yes

Unity 3D supported: yes
Support status summary of 'simon':

You have 1607 packages (96.2%) supported until April 2023 (Canonical - 5y)
You have 57 packages (3.4%) supported until April 2021 (Community - 3y)
You have 3 packages (0.2%) supported until April 2021 (Canonical - 3y)

You have 0 packages (0.0%) that can not/no-longer be downloaded
You have 4 packages (0.2%) that are unsupported

Your Hardware Enablement Stack (HWE) is supported until April 2023.

Run with --show-unsupported, --show-supported or --show-all to see more details
Module Size Used by
rfcomm 77824 4
cmac 16384 1
bnep 24576 2
nls_iso8859_1 16384 1
snd_soc_skl 106496 0
snd_soc_hdac_hda 24576 1 snd_soc_skl
snd_hda_codec_hdmi 53248 1
snd_hda_ext_core 28672 2 snd_soc_hdac_hda,snd_soc_skl
snd_soc_skl_ipc 65536 1 snd_soc_skl
snd_soc_sst_ipc 20480 1 snd_soc_skl_ipc
snd_soc_sst_dsp 36864 1 snd_soc_skl_ipc
snd_soc_acpi_intel_match 28672 1 snd_soc_skl
snd_hda_codec_realtek 114688 1
snd_soc_acpi 16384 2 snd_soc_acpi_intel_match,snd_soc_skl
snd_hda_codec_generic 77824 1 snd_hda_codec_realtek
ledtrig_audio 16384 2 snd_hda_codec_generic,snd_hda_codec_realtek
snd_soc_core 233472 2 snd_soc_hdac_hda,snd_soc_skl
snd_compress 24576 1 snd_soc_core
ac97_bus 16384 1 snd_soc_core
snd_pcm_dmaengine 16384 1 snd_soc_core
snd_hda_intel 40960 6
arc4 16384 2
snd_hda_codec 131072 5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek,snd_soc_hdac_hda
snd_hda_core 86016 8 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_soc_hdac_hda,snd_soc_skl
snd_hwdep 20480 1 snd_hda_codec
snd_pcm 102400 8 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_soc_core,snd_soc_skl,snd_hda_core,snd_pcm_dmaengine
snd_seq_midi 20480 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 36864 1 snd_seq_midi
intel_rapl 24576 0
snd_seq 69632 2 snd_seq_midi,snd_seq_midi_event
x86_pkg_temp_thermal 20480 0
intel_powerclamp 20480 0
coretemp 20480 0
iwlmvm 385024 0
mac80211 815104 1 iwlmvm
kvm_intel 237568 0
snd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidi
snd_timer 36864 2 snd_seq,snd_pcm
uvcvideo 94208 0
btusb 49152 0
intel_cstate 20480 0
btrtl 20480 1 btusb
intel_rapl_perf 16384 0
videobuf2_vmalloc 20480 1 uvcvideo
iwlwifi 311296 1 iwlmvm
btbcm 16384 1 btusb
btintel 24576 1 btusb
videobuf2_memops 20480 1 videobuf2_vmalloc
bluetooth 557056 33 btrtl,btintel,btbcm,bnep,btusb,rfcomm
videobuf2_v4l2 24576 1 uvcvideo
videobuf2_common 45056 2 videobuf2_v4l2,uvcvideo
snd 86016 25 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi
videodev 200704 3 videobuf2_v4l2,uvcvideo,videobuf2_common
mei_me 40960 0
serio_raw 20480 0
rtsx_pci_ms 24576 0
input_leds 16384 0
cfg80211 675840 3 iwlmvm,iwlwifi,mac80211
media 53248 4 videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
ecdh_generic 28672 2 bluetooth
intel_xhci_usb_role_switch 16384 0
mei 102400 1 mei_me
memstick 20480 1 rtsx_pci_ms
soundcore 16384 1 snd
intel_pch_thermal 16384 0
joydev 28672 0
roles 16384 1 intel_xhci_usb_role_switch
intel_hid 20480 0
mac_hid 16384 0
acpi_pad 184320 0
sparse_keymap 16384 1 intel_hid
sch_fq_codel 20480 6
parport_pc 36864 0
ppdev 24576 0
lp 20480 0
parport 53248 3 parport_pc,lp,ppdev
ip_tables 32768 0
x_tables 40960 1 ip_tables
autofs4 45056 2
algif_skcipher 16384 0
af_alg 28672 1 algif_skcipher
dm_crypt 40960 1
hid_generic 16384 0
usbhid 53248 0
hid 126976 2 usbhid,hid_generic
i915 1818624 28
kvmgt 28672 0
vfio_mdev 16384 0
crct10dif_pclmul 16384 1
mdev 24576 2 kvmgt,vfio_mdev
vfio_iommu_type1 28672 0
crc32_pclmul 16384 0
vfio 32768 3 kvmgt,vfio_mdev,vfio_iommu_type1
ghash_clmulni_intel 16384 0
rtsx_pci_sdmmc 28672 0
kvm 626688 2 kvmgt,kvm_intel
aesni_intel 372736 4
irqbypass 16384 1 kvm
i2c_algo_bit 16384 1 i915
drm_kms_helper 180224 1 i915
syscopyarea 16384 1 drm_kms_helper
aes_x86_64 20480 1 aesni_intel
sysfillrect 16384 1 drm_kms_helper
crypto_simd 16384 1 aesni_intel
sysimgblt 16384 1 drm_kms_helper
cryptd 24576 4 crypto_simd,ghash_clmulni_intel,aesni_intel
fb_sys_fops 16384 1 drm_kms_helper
glue_helper 16384 1 aesni_intel
drm 479232 17 drm_kms_helper,i915
psmouse 151552 0
ahci 40960 3
r8169 81920 0
rtsx_pci 61440 2 rtsx_pci_sdmmc,rtsx_pci_ms
libahci 32768 1 ahci
realtek 20480 0
wmi 28672 0
video 49152 1 i915

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
2019-09-13
Last reply:
2019-09-13

Does it happen in all applications you can type in or just in Gnome Terminal?

Simon Barthel (zwackelmann100) said : #2

With the second screen attached, I can use most applications normally. Only when typing into the terminal the glitches immediately occur. With closed lid or without second monitor attached, there are constant glitches as described above.

Attaching a file to this automated email doesn't work. You'll need to use imageshack or similar to make a URL for the file.

Simon Barthel (zwackelmann100) said : #4

As I understood you want me to link media that describes the error? Here is a video showing the first scenario with the monitor attached to the laptop:

https://drive.google.com/file/d/1Ee3RgQI8_9oiAaSfw02YMWWRQvteLGuD/view?usp=sharing

I also found out, that the glitches only happen, when the mouse is on the terminal. When the mouse is somewhere else, I can work normally with the terminal.

Here is a video of the second scenario closing the lid of the laptop:

https://drive.google.com/file/d/1tF2Tl0SgFua49ZWiLIxsCnIv9jSB3cAr/view?usp=sharing

And here is a video of the third scenario with detached HDMI cable:

https://drive.google.com/file/d/1YbRvdVtQ7jC1KsCT9rPouN3Ne6wo7IL8/view?usp=sharing

let me know, if you need any further information

Simon Barthel (zwackelmann100) said : #5

I also found out that when starting with nomodeset or i915.modeset=0 no gliches happen anymore. However, I also cannot add a second monitor in this mode and the primary monitor is also only detected as "unknown device"

Simon Barthel (zwackelmann100) said : #6

I also tried out other distributions. Fedora reacts very similar to ubuntu in all cobcerns. When I tried to install arch, the gliches started right when I entered the login screen of the live system (even without monitor attached)

Manfred Hampl (m-hampl) said : #7

If this glitch is seen on different operating systems, then this is not an Ubuntu problem, and probably cannot be solved in Ubuntu.

Can you rule out a hardware problem?

Simon Barthel (zwackelmann100) said : #8

The Graphics card is certified Ubuntu hardware (Intel UHD Graphics 620) but due to the systematic behavior when the glitch occurs (when typing into terminal with mouse cursor is hovered over the terminal) and disappears again (when moving the mouse) it is definitely related to the driver. So the problem might be that the driver requests a certain task from the Graphics Card and the graphics card starts glitching as a respond to that request. However I am not a hardware expert and I have no idea how to verify that.

Can anyone think of a good test to rule out a hardware problem? Or has another good argument why this could be hardware problem?

Could try the 5.2.11 kernel. Maybe it will help

Can you help with this problem?

Provide an answer of your own, or ask Simon Barthel for more information if necessary.

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