Boot hang with Ubuntu 18.04.03

Asked by FreeZhuang on 2019-09-03

Hi
I'm a novice Ubuntu user. Trying to install Ubuntu 18.04.03 on Intel coffee lake platform with NVIDIA RTX2080 (Notebook),system will hang and stop working. But this is not seen when using previous Ubuntu version 18.04.2 .
Any help would be hugely appreciated.

Question information

Language:
English Edit question
Status:
Needs information
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
2019-09-04
Last reply:
2019-09-04

This question was originally filed as bug #1842374.

Chris Guiver (guiverc) said : #1

Thank you for taking the time to report this issue and helping to make Ubuntu better.

Examining the information you have given us (esp. request at end), this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs.

You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

Bashing-om (bashing-om) said : #2

FreeZhuang; Hello

Nvidia recommends the 435 version driver for the RTX2080 card.
Bleeding edge - have you attempted to install a proprietary driver ?
Is this a fresh install - where the boot parameter "nomoseset" allows the boot process to continue ?

-a work in progress-

FreeZhuang (freezhuang) said : #3

Hi Bashing-om,

Thank you for your reply.
 Is this a fresh install - where the boot parameter "nomodeset" allows the boot process to continue ?
 Free-> Yes, it can boot continue when set boot parameter "nomodeset".
               Same as ubuntu 19.04 new boot option “Install Ubuntu (safe graphics)”.
               I guess it's ubuntu inbox driver(nouveau) cause this issue.

If you can get in with nomodeset can you then install the nvidia driver and boot OK?

FreeZhuang (freezhuang) said : #5

Yes, it's OK on ubuntu 19.04 .

Can you help with this problem?

Provide an answer of your own, or ask FreeZhuang for more information if necessary.

To post a message you must log in.