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ubuntu 16.04 hplip install ERROR: Python gobject/dbus may be not installed

Asked by Euclides Granado

I have been trying to reinstall my laser printer and get this error: Python gobject/dbus may be not installed
error: Plug-in install failed.

I am using ubuntu 16.04 32-bit
and I get this error using hp-plugin
what can I do??
It has always been easy to install an hp printer but now it seems impossible
Could you please help me?
Thank You!

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Euclides Granado
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shivani mandora (shivani1708) said : 		#1

Hi,

Can you please try installing the issue using below command:

$ sh hplip-3.19.6-plugin.run

It should install plugin without any error.

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Augustin Lefevre (augustin-lefevre) said : 		#2

Hello, I also tried with the 3.19.6 version and it did not work either, I get the same error message

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Euclides Granado (alemanlatino) said : 		#3

Yes I get the same error message as well... and cannot install my printer..what's wrong with it?? it used to be an easy task...

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Augustin Lefevre (augustin-lefevre) said : 		#4

Update :

I tried with the following versions :

- 3.19.8 : plugin does not install, error cited above
- 3.19.6 : plugin does not install, error cited above
- 3.18.4 : plugin installs successfully, but the printer is not detected when running hp-setup

... hopefully, this will resolve in future trials ...

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Augustin Lefevre (augustin-lefevre) said : 		#5

It might be helpful to mention that I am an advanced developer, so I can use further guidance using the source code if it helps making my scanner work, I really need this to work

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Euclides Granado (alemanlatino) said : 		#6

Strangely I was able to download the plugin without any error from the HP_Device Manager.. I did not even tried your suggestion --Augustin Lefevre

Thank You very Much!

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Augustin Lefevre (augustin-lefevre) said : 		#7

Eventually, what I did was :
- remove version 3.19.6, which I had installed
- remove the hplip package I had installed from Ubuntu repos
- re-installed version 3.17.11 and the corresponding plugin

And that worked for me.

By the way I am using HP Laser Jet m1536dnf MFP

And that's the solution. Thank you for your hints, this is now genuinely solved.

Best regards