ubuntu 16.04 hplip install ERROR: Python gobject/dbus may be not installed

Asked by Euclides Granado on 2019-08-13

I have been trying to reinstall my laser printer and get this error: Python gobject/dbus may be not installed
error: Plug-in install failed.

I am using ubuntu 16.04 32-bit
and I get this error using hp-plugin
what can I do??
It has always been easy to install an hp printer but now it seems impossible
Could you please help me?
Thank You!

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
Euclides Granado
Solved:
2019-08-31
Last query:
2019-08-31
Last reply:
2019-08-19
shivani mandora (shivani1708) said : #1

Hi,

Can you please try installing the issue using below command:

$ sh hplip-3.19.6-plugin.run

It should install plugin without any error.

Hello, I also tried with the 3.19.6 version and it did not work either, I get the same error message

Yes I get the same error message as well... and cannot install my printer..what's wrong with it?? it used to be an easy task...

Update :

I tried with the following versions :

- 3.19.8 : plugin does not install, error cited above
- 3.19.6 : plugin does not install, error cited above
- 3.18.4 : plugin installs successfully, but the printer is not detected when running hp-setup

... hopefully, this will resolve in future trials ...

It might be helpful to mention that I am an advanced developer, so I can use further guidance using the source code if it helps making my scanner work, I really need this to work

Strangely I was able to download the plugin without any error from the HP_Device Manager.. I did not even tried your suggestion --Augustin Lefevre

Thank You very Much!

Eventually, what I did was :
- remove version 3.19.6, which I had installed
- remove the hplip package I had installed from Ubuntu repos
- re-installed version 3.17.11 and the corresponding plugin

And that worked for me.

By the way I am using HP Laser Jet m1536dnf MFP

And that's the solution. Thank you for your hints, this is now genuinely solved.

Best regards