no sound or video on web.

Asked by louise smith

When I start up and go to youtube it reads
 “ Audio render error, Please restart your computer'
It also happens on every web page I go to. Sound test works music player works. It's just when I'm on the web.
I have to restart 4-6 times before I get sound.

I am running
ubuntu 14.04.6 LTS
My computer is
Inspiron- 560

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Manfred Hampl (m-hampl) said :
#1

Support for Ubuntu 14.04 has already ended (except for server systems under paid extended security maintenance), see https://wiki.ubuntu.com/Releases

I suggest that you upgrade to a supported Ubuntu release.

A web search for the error message "Audio render error, Please restart your computer" indicates that an upgrade of the BIOS to the latest version might help.

Revision history for this message
louise smith (lsmith1946) said :
#2

Thank you for the info. Did what you said to do and things are running
well.

On Thu, Aug 1, 2019 at 1:18 AM Manfred Hampl <
<email address hidden>> wrote:

> Your question #682485 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/682485
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> Support for Ubuntu 14.04 has already ended (except for server systems
> under paid extended security maintenance), see
> https://wiki.ubuntu.com/Releases
>
> I suggest that you upgrade to a supported Ubuntu release.
>
> A web search for the error message "Audio render error, Please restart
> your computer" indicates that an upgrade of the BIOS to the latest
> version might help.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/682485/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/682485
>
> You received this question notification because you asked the question.
>

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Launchpad Janitor (janitor) said :
#3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.