Ubuntu

Purple Screen with black bar on top 19.04

Asked by Flávio

I was using Ubuntu Disco Dingo (19.04). One day I turned off my machine before sleeping. The other day, when I turned it on, the OS refused to boot and stuck on the purple screen. However, that screen had a black half, like some kind of graphic bug. How can I report it?

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actionparsnip
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actionparsnip (andrew-woodhead666) said : 		#1

Is that at the login screen or is this after login, please?

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Flávio (flavio-schefer) said : 		#2

It’s before, when I turn the laptop on.

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actionparsnip (andrew-woodhead666) said : 		#3

Does the system have a make and model?

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Flávio (flavio-schefer) said : 		#4

What do you mean?

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actionparsnip (andrew-woodhead666) said : 		#5

Is the system a Dell, HP, Lenovo etc?

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Flávio (flavio-schefer) said : 		#6

It's a Samsung NP270E5G-KD2BR, 8gb of RAM, i3 processor with Intel HD Graphics 4000

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actionparsnip (andrew-woodhead666) said : 		#7

If you boot an older kernel, is it OK?

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Flávio (flavio-schefer) said : 		#8

It happened again just after a fresh install of 19.04

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actionparsnip (andrew-woodhead666) said : 		#9

If you use the boot option:

nomodeset

Is it OK?

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Flávio (flavio-schefer) said : 		#10

Now I can't really say, because I'm running 18.04 LTS, which does not bug in any way.

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Best actionparsnip (andrew-woodhead666) said : 		#11

Ubuntu 18.04 is LTS so supported long after 19.04 is dead and gone

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Flávio (flavio-schefer) said : 		#12

Indeed... I guess I’ll just wait for 19.10 and 20.04 LTS

> On 1 Aug 2019, at 13:42, actionparsnip <email address hidden> wrote:
>
> Your question #682152 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/682152
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> Ubuntu 18.04 is LTS so supported long after 19.04 is dead and gone
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/682152/+confirm?answer_id=10
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/682152
>
> You received this question notification because you asked the question.

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Flávio (flavio-schefer) said : 		#13

Thanks actionparsnip, that solved my question.