Problem to password

Asked by Laurent Pierard

I am install 19.04
Ok but my password for open
Session is impossible...
Please support
Bests regards
Laurent from belgium

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This question was originally filed as bug #1836919.

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Paul White (paulw2u) said :

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at if you are uncertain if they are bugs.

You can also find help with your problem in the support forum of your local Ubuntu community or asking at or

For help on reporting bugs, see

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Paul White (paulw2u) said :

You may have forgotten or mistyped your password. Remember all passwords are case sensitive so be careful with upper case and lower case.

Take a look at the following links:

They will tell you how you can change your password to something new.

Let us know if you are successful and can log into your Ubuntu session.

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