How to remove constant whitenoise from headphones?
Whenever my laptop is powered on, and if the headphones are connected through the jack, there's constant whitenoise coming from them and I don't know how to fix it. No matter if I switch headphones, it is still there. Once I remove them, everything goes back to normal. Somebody help?
Question information
- Language:
- English Edit question
- Status:
- Expired
- For:
- Ubuntu Edit question
- Assignee:
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- Last reply:
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#1 |
What is the output of:
wget -O alsa-info.sh http://
Thanks
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#2 |
Should I write the whole output including the Resolving, Connecting and Requesting part in the top or just the stop after it? I fear there may be confidential stuff in there. Is that needed and if yes then why?
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#3 |
We just need the URL generated. It's just system configuration for sounds.
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#4 |
Automatically upload ALSA information to www.alsa-
Your ALSA information is in /tmp/alsa-
I believe this is it. Will this help you resolve the issue?
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#5 |
OK then open the text file in gedit and post the contents as an update
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#6 |
I created a new text file, but I don't understand the rest of the line. Post which contents? And post it where? How to update it?
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#7 |
press Y and press ENTER when asked and a URL will be generated, post the URL as an update
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#8 |
I am really sorry for being such a beginner, but again I don't understand.
Once I've opened my text file that's named as the one above, I simply have about 1500 lines in there and nowhere to press Y and ENTER. I'm guessing I'm not opening it correctly. When I right-click it and go to "Open with Other Application" the only thing I get to open it with is "Text Editor". I went to "Ubuntu Software" and there it says "gedit" is installed.
Should I follow this on how to open mine?
https:/
Again, sorry for being a newbie.
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#9 |
Repeat running the alsa script (with the command ./alsa-info.sh), and at the question
Automatically upload ALSA information to www.alsa-
press Y and Enter.
And finally copy/paste the URL address that is shown on your screen into your question document on launchpad.
--- or ---
open the file (with the 1500 lines) in the editor as already done, press the ctrl-a and ctrl-c key combinations to select all the contents, and then paste everything (ctrl-v key combination) into the "Message:" field of your question document on launchpad.
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#10 |
Your ALSA information is located at http://
Gosh, sorry guys this took so long. I got something wrong it the process.
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#11 |
!!#####
!!ALSA Information Script v 0.4.64
!!#####
!!Script ran on: Tue May 21 15:39:29 UTC 2019
!!Linux Distribution
!!-----
Ubuntu 18.04.2 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_
!!DMI Information
!!---------------
Manufacturer: ASUSTeK COMPUTER INC.
Product Name: G551VW
Product Version: 1.0
Firmware Version: G551VW.206
Board Vendor: ASUSTeK COMPUTER INC.
Board Name: G551VW
!!ACPI Device Status Information
!!---------------
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
!!Kernel Information
!!-----
Kernel release: 4.18.0-20-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes
!!ALSA Version
!!------------
Driver version: k4.18.0-20-generic
Library version: 1.1.3
Utilities version: 1.1.3
!!Loaded ALSA modules
!!-----
snd_hda_intel
!!Sound Servers on this system
!!-----
Pulseaudio:
Installed - Yes (/usr/bin/
Running - Yes
!!Soundcards recognised by ALSA
!!-----
0 [PCH ]: HDA-Intel - HDA Intel PCH
!!PCI Soundcards installed in the system
!!-----
00:1f.3 Audio device: Intel Corporation 100 Series/C230 Series Chipset Family HD Audio Controller (rev 31)
!!Advanced information - PCI Vendor/
!!-----
00:1f.3 0403: 8086:a170 (rev 31)
Subsystem: 1043:1d3d
!!Modprobe options (Sound related)
!!-----
snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_pcsp: index=-2
snd_hda_intel: model=dell-m6-amic
!!Loaded sound module options
!!-----
!!Module: snd_hda_intel
align_buffer_size : -1
bdl_pos_adj : -1,-1,-
beep_mode : N,N,N,N,
enable : Y,Y,Y,Y,
enable_msi : -1
id : (null),
index : -1,-1,-
jackpoll_ms : 0,0,0,0,
model : dell-m6-
patch : (null),
pm_blacklist : Y
position_fix : -1,-1,-
power_save : 0
power_
probe_mask : -1,-1,-
probe_only : 0,0,0,0,
single_cmd : -1
snoop : -1
!!HDA-Intel Codec information
!!-----
--startcollapse--
Codec: Realtek ALC668
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10ec0668
Subsystem Id: 0x10431d3d
Revision Id: 0x100003
No Modem Function Group found
Default PCM:
rates [0x560]: 44100 48000 96000 192000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
GPIO: io=4, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC668 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
Amp-Out vals: [0x00 0x00]
Converter: stream=1, channel=0
PCM:
rates [0x560]: 44100 48000 96000 192000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
Amp-Out vals: [0x4b 0x4b]
Converter: stream=1, channel=0
PCM:
rates [0x560]: 44100 48000 96000 192000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Node 0x04 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Amp-Out caps: ofs=0x57, nsteps=0x57, stepsize=0x02, mute=0
Amp-Out vals: [0x57 0x57]
Converter: stream=0, channel=0
PCM:
rates [0x560]: 44100 48000 96000 192000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Node 0x05 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x06 [Audio Output] wcaps 0x611: Stereo Digital
Converter: stream=0, channel=0
Digital:
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x5f0]: 32000 44100 48000 88200 96000 192000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Node 0x07 [Audio Input] wcaps 0x10051b: Stereo Amp-In
Control: name="Capture Volume", index=0, device=0
ControlAmp: chs=3, dir=In, idx=0, ofs=0
Control: name="Capture Switch", index=0, device=0
ControlAmp: chs=3, dir=In, idx=0, ofs=0
Device: name="ALC668 Analog", type="Audio", device=0
Amp-In caps: ofs=0x17, nsteps=0x3f, stepsize=0x02, mute=1
Amp-In vals: [0x80 0x80]
Converter: stream=1, channel=0
SDI-Select: 0
PCM:
rates [0x560]: 44100 48000 96000 192000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Connection: 1
0x12
Node 0x08 [Audio Input] wcaps 0x10051b: Stereo Amp-In
Amp-In caps: ofs=0x17, nsteps=0x3f, stepsize=0x02, mute=1
Amp-In vals: [0x97 0x97]
Converter: stream=0, channel=0
SDI-Select: 0
PCM:
rates [0x560]: 44100 48000 96000 192000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Connection: 1
0x23
Node 0x09 [Audio Input] wcaps 0x10051b: Stereo Amp-In
Amp-In caps: ofs=0x17, nsteps=0x3f, stepsize=0x02, mute=1
Amp-In vals: [0x97 0x97]
Converter: stream=0, channel=0
SDI-Select: 0
PCM:
rates [0x560]: 44100 48000 96000 192000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Connection: 1
0x22
Node 0x0a [Audio Input] wcaps 0x100791: Stereo Digital
Converter: stream=0, channel=0
SDI-Select: 0
Digital:
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x570]: 32000 44100 48000 96000 192000
bits [0xe]: 16 20 24
formats [0x1]: PCM
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Connection: 1
0x1f
Node 0x0b [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
Amp-In caps: ofs=0x17, nsteps=0x1f, stepsize=0x05, mute=1
Amp-In vals: [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80]
Connection: 6
0x18 0x19 0x1a 0x1b 0x1d 0x14
Node 0x0c [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-In vals: [0x00 0x00] [0x80 0x80]
Connection: 2
0x02 0x0b
Node 0x0d [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-In vals: [0x00 0x00] [0x80 0x80]
Connection: 2
0x03 0x0b
Node 0x0e [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-In vals: [0x00 0x00] [0x80 0x80]
Connection: 2
0x04 0x0b
Node 0x0f [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x10 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x11 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x12 [Pin Complex] wcaps 0x400401: Stereo
Pincap 0x00000020: IN
Pin Default 0x90a60130: [Fixed] Mic at Int N/A
Conn = Digital, Color = Unknown
DefAssociation = 0x3, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x20: IN
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Node 0x13 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x14 [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
Control: name="Speaker Playback Switch", index=0, device=0
ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-In caps: N/A
Amp-In vals: [0x00 0x00]
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x00 0x00]
Pincap 0x0001003c: IN OUT HP EAPD Detect
EAPD 0x2: EAPD
Pin Default 0x90170110: [Fixed] Speaker at Int N/A
Conn = Analog, Color = Unknown
DefAssociation = 0x1, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x40: OUT
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Connection: 3
0x0c 0x0d* 0x0e
Node 0x15 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
Control: name="Headphone Playback Switch", index=0, device=0
ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x80 0x80]
Pincap 0x0001001c: OUT HP EAPD Detect
EAPD 0x2: EAPD
Pin Default 0x04211020: [Jack] HP Out at Ext Right
Conn = 1/8, Color = Black
DefAssociation = 0x2, Sequence = 0x0
Pin-ctls: 0xc0: OUT HP
Unsolicited: tag=01, enabled=1
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Connection: 3
0x0c* 0x0d 0x0e
Node 0x16 [Pin Complex] wcaps 0x40058d: Stereo Amp-Out
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x80 0x80]
Pincap 0x0000001c: OUT HP Detect
Pin Default 0x40000000: [N/A] Line Out at Ext N/A
Conn = Unknown, Color = Unknown
DefAssociation = 0x0, Sequence = 0x0
Pin-ctls: 0x00:
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Connection: 3
0x0c 0x0d 0x0e*
Node 0x17 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x18 [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
Amp-In vals: [0x00 0x00]
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x80 0x80]
Pincap 0x0000373c: IN OUT HP Detect
Vref caps: HIZ 50 GRD 80 100
Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
Conn = 1/8, Color = Black
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x20: IN VREF_HIZ
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Connection: 3
0x0c* 0x0d 0x0e
Node 0x19 [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
Amp-In vals: [0x00 0x00]
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x80 0x80]
Pincap 0x0000373c: IN OUT HP Detect
Vref caps: HIZ 50 GRD 80 100
Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
Conn = 1/8, Color = Black
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x20: IN VREF_HIZ
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Connection: 3
0x0c* 0x0d 0x0e
Node 0x1a [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
Amp-In vals: [0x00 0x00]
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x80 0x80]
Pincap 0x0000373c: IN OUT HP Detect
Vref caps: HIZ 50 GRD 80 100
Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
Conn = 1/8, Color = Black
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x20: IN VREF_HIZ
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Connection: 3
0x0c* 0x0d 0x0e
Node 0x1b [Pin Complex] wcaps 0x40048b: Stereo Amp-In
Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
Amp-In vals: [0x00 0x00]
Pincap 0x00003724: IN Detect
Vref caps: HIZ 50 GRD 80 100
Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
Conn = 1/8, Color = Black
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x20: IN VREF_HIZ
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Node 0x1c [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x1d [Pin Complex] wcaps 0x400400: Mono
Pincap 0x00000020: IN
Pin Default 0x40c7836d: [N/A] SPDIF In at Ext N/A
Conn = Analog, Color = Purple
DefAssociation = 0x6, Sequence = 0xd
Misc = NO_PRESENCE
Pin-ctls: 0x20: IN
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Node 0x1e [Pin Complex] wcaps 0x400781: Stereo Digital
Pincap 0x00000010: OUT
Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
Conn = 1/8, Color = Black
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x40: OUT
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Connection: 1
0x06
Node 0x1f [Pin Complex] wcaps 0x400681: Stereo Digital
Pincap 0x00000020: IN
Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
Conn = 1/8, Color = Black
DefAssociation = 0xf, Sequence = 0x0
Misc = NO_PRESENCE
Pin-ctls: 0x20: IN
Unsolicited: tag=00, enabled=0
Power states: D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
Node 0x20 [Vendor Defined Widget] wcaps 0xf00040: Mono
Processing caps: benign=0, ncoeff=197
Node 0x21 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x22 [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-In vals: [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80]
Connection: 7
0x18 0x19 0x1a 0x1b 0x1d 0x14 0x0b
Node 0x23 [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-In vals: [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80]
Connection: 7
0x18 0x19 0x1a 0x1b 0x1d 0x14 0x0b
Node 0x24 [Vendor Defined Widget] wcaps 0xf00000: Mono
Codec: Intel Skylake HDMI
Address: 2
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x80862809
Subsystem Id: 0x80860101
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
rates [0x0]:
bits [0x0]:
formats [0x0]:
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
Power states: D0 D3 CLKSTOP EPSS
Power: setting=D0, actual=D0, Clock-stop-OK
GPIO: io=0, o=0, i=0, unsolicited=0, wake=0
Node 0x02 [Audio Output] wcaps 0x6611: 8-Channels Digital
Converter: stream=0, channel=0
Digital: Enabled KAE
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
bits [0x1a]: 16 24 32
formats [0x5]: PCM AC3
Power states: D0 D3 EPSS
Power: setting=D0, actual=D0
Node 0x03 [Audio Output] wcaps 0x6611: 8-Channels Digital
Converter: stream=0, channel=0
Digital: Enabled KAE
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
bits [0x1a]: 16 24 32
formats [0x5]: PCM AC3
Power states: D0 D3 EPSS
Power: setting=D0, actual=D0
Node 0x04 [Audio Output] wcaps 0x6611: 8-Channels Digital
Converter: stream=0, channel=0
Digital: Enabled KAE
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
bits [0x1a]: 16 24 32
formats [0x5]: PCM AC3
Power states: D0 D3 EPSS
Power: setting=D0, actual=D0
Node 0x05 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x00 0x00]
Pincap 0x0b000094: OUT Detect HBR HDMI DP
Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
Conn = Digital, Color = Unknown
DefAssociation = 0x1, Sequence = 0x0
Pin-ctls: 0x00:
Unsolicited: tag=00, enabled=0
Power states: D0 D3 EPSS
Power: setting=D0, actual=D0
Devices: 0
Connection: 0
In-driver Connection: 3
0x02 0x03 0x04
Node 0x06 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x00 0x00]
Pincap 0x0b000094: OUT Detect HBR HDMI DP
Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
Conn = Digital, Color = Unknown
DefAssociation = 0x1, Sequence = 0x0
Pin-ctls: 0x00:
Unsolicited: tag=00, enabled=0
Power states: D0 D3 EPSS
Power: setting=D0, actual=D0
Devices: 0
Connection: 0
In-driver Connection: 3
0x02 0x03 0x04
Node 0x07 [Pin Complex] wcaps 0x40778d: 8-Channels Digital Amp-Out CP
Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
Amp-Out vals: [0x00 0x00]
Pincap 0x0b000094: OUT Detect HBR HDMI DP
Pin Default 0x18560010: [Jack] Digital Out at Int HDMI
Conn = Digital, Color = Unknown
DefAssociation = 0x1, Sequence = 0x0
Pin-ctls: 0x00:
Unsolicited: tag=00, enabled=0
Power states: D0 D3 EPSS
Power: setting=D0, actual=D0
Devices: 0
Connection: 0
In-driver Connection: 3
0x02 0x03 0x04
Node 0x08 [Vendor Defined Widget] wcaps 0xf00000: Mono
--endcollapse--
!!ALSA Device nodes
!!-----------------
crw-rw---- 1 root audio 116, 11 May 21 11:32 /dev/snd/controlC0
crw-rw---- 1 root audio 116, 9 May 21 11:32 /dev/snd/hwC0D0
crw-rw---- 1 root audio 116, 10 May 21 11:32 /dev/snd/hwC0D2
crw-rw---- 1 root audio 116, 3 May 21 11:33 /dev/snd/pcmC0D0c
crw-rw---- 1 root audio 116, 2 May 21 11:35 /dev/snd/pcmC0D0p
crw-rw---- 1 root audio 116, 8 May 21 11:33 /dev/snd/pcmC0D10p
crw-rw---- 1 root audio 116, 4 May 21 11:33 /dev/snd/pcmC0D3p
crw-rw---- 1 root audio 116, 5 May 21 11:33 /dev/snd/pcmC0D7p
crw-rw---- 1 root audio 116, 6 May 21 11:33 /dev/snd/pcmC0D8p
crw-rw---- 1 root audio 116, 7 May 21 11:33 /dev/snd/pcmC0D9p
crw-rw---- 1 root audio 116, 1 May 21 11:32 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 May 21 11:32 /dev/snd/timer
/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 May 21 11:32 .
drwxr-xr-x 3 root root 300 May 21 11:32 ..
lrwxrwxrwx 1 root root 12 May 21 11:32 pci-0000:00:1f.3 -> ../controlC0
!!Aplay/Arecord output
!!-----
APLAY
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC668 Analog [ALC668 Analog]
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
ARECORD
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC668 Analog [ALC668 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
!!Amixer output
!!-------------
!!-------Mixer controls for card 0 [PCH]
Card hw:0 'PCH'/'HDA Intel PCH at 0xdf328000 irq 132'
Mixer name : 'Realtek ALC668'
Components : 'HDA:10ec0668,
Controls : 51
Simple ctrls : 12
Simple mixer control 'Master',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined
Playback channels: Mono
Limits: Playback 0 - 87
Mono: Playback 75 [86%] [-9.00dB] [on]
Simple mixer control 'Headphone',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 87
Mono:
Front Left: Playback 0 [0%] [-65.25dB] [off]
Front Right: Playback 0 [0%] [-65.25dB] [off]
Simple mixer control 'Speaker',0
Capabilities: pvolume pswitch
Playback channels: Front Left - Front Right
Limits: Playback 0 - 87
Mono:
Front Left: Playback 87 [100%] [0.00dB] [on]
Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'PCM',0
Capabilities: pvolume
Playback channels: Front Left - Front Right
Limits: Playback 0 - 255
Mono:
Front Left: Playback 253 [99%] [-0.40dB]
Front Right: Playback 253 [99%] [-0.40dB]
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [off]
Simple mixer control 'IEC958',1
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Simple mixer control 'IEC958',2
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Simple mixer control 'IEC958',3
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Simple mixer control 'IEC958',4
Capabilities: pswitch pswitch-joined
Playback channels: Mono
Mono: Playback [on]
Simple mixer control 'Capture',0
Capabilities: cvolume cswitch
Capture channels: Front Left - Front Right
Limits: Capture 0 - 63
Front Left: Capture 0 [0%] [-17.25dB] [off]
Front Right: Capture 0 [0%] [-17.25dB] [off]
Simple mixer control 'Auto-Mute Mode',0
Capabilities: enum
Items: 'Disabled' 'Enabled'
Item0: 'Enabled'
Simple mixer control 'Loopback Mixing',0
Capabilities: enum
Items: 'Disabled' 'Enabled'
Item0: 'Disabled'
!!Alsactl output
!!--------------
--startcollapse--
state.PCH {
control.1 {
iface MIXER
name 'Headphone Playback Volume'
value.0 0
value.1 0
comment {
access 'read write'
type INTEGER
count 2
range '0 - 87'
dbmin -6525
dbmax 0
dbvalue.0 -6525
dbvalue.1 -6525
}
}
control.2 {
iface MIXER
name 'Headphone Playback Switch'
value.0 false
value.1 false
comment {
access 'read write'
type BOOLEAN
count 2
}
}
control.3 {
iface MIXER
name 'Speaker Playback Volume'
value.0 87
value.1 87
comment {
access 'read write'
type INTEGER
count 2
range '0 - 87'
dbmin -6525
dbmax 0
dbvalue.0 0
dbvalue.1 0
}
}
control.4 {
iface MIXER
name 'Speaker Playback Switch'
value.0 true
value.1 true
comment {
access 'read write'
type BOOLEAN
count 2
}
}
control.5 {
iface MIXER
name 'Loopback Mixing'
value Disabled
comment {
access 'read write'
type ENUMERATED
count 1
item.0 Disabled
item.1 Enabled
}
}
control.6 {
iface MIXER
name 'Auto-Mute Mode'
value Enabled
comment {
access 'read write'
type ENUMERATED
count 1
item.0 Disabled
item.1 Enabled
}
}
control.7 {
iface MIXER
name 'Capture Volume'
value.0 0
value.1 0
comment {
access 'read write'
type INTEGER
count 2
range '0 - 63'
dbmin -1725
dbmax 3000
dbvalue.0 -1725
dbvalue.1 -1725
}
}
control.8 {
iface MIXER
name 'Capture Switch'
value.0 false
value.1 false
comment {
access 'read write'
type BOOLEAN
count 2
}
}
control.9 {
iface MIXER
name 'Master Playback Volume'
value 75
comment {
access 'read write'
type INTEGER
count 1
range '0 - 87'
dbmin -6525
dbmax 0
dbvalue.0 -900
}
}
control.10 {
iface MIXER
name 'Master Playback Switch'
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.11 {
iface CARD
name 'Mic Phantom Jack'
value true
comment {
access read
type BOOLEAN
count 1
}
}
control.12 {
iface CARD
name 'Headphone Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.13 {
iface CARD
name 'Speaker Phantom Jack'
value true
comment {
access read
type BOOLEAN
count 1
}
}
control.14 {
iface PCM
name 'Playback Channel Map'
value.0 3
value.1 4
comment {
access read
type INTEGER
count 2
range '0 - 36'
}
}
control.15 {
iface PCM
name 'Capture Channel Map'
value.0 0
value.1 0
comment {
access read
type INTEGER
count 2
range '0 - 36'
}
}
control.16 {
iface CARD
name 'HDMI/DP,pcm=3 Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.17 {
iface MIXER
name 'IEC958 Playback Con Mask'
value '0fff0000000000
comment {
access read
type IEC958
count 1
}
}
control.18 {
iface MIXER
name 'IEC958 Playback Pro Mask'
value '0f000000000000
comment {
access read
type IEC958
count 1
}
}
control.19 {
iface MIXER
name 'IEC958 Playback Default'
value '04000000000000
comment {
access 'read write'
type IEC958
count 1
}
}
control.20 {
iface MIXER
name 'IEC958 Playback Switch'
value false
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.21 {
iface PCM
device 3
name ELD
value ''
comment {
access 'read volatile'
type BYTES
count 0
}
}
control.22 {
iface CARD
name 'HDMI/DP,pcm=7 Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.23 {
iface MIXER
name 'IEC958 Playback Con Mask'
index 1
value '0fff0000000000
comment {
access read
type IEC958
count 1
}
}
control.24 {
iface MIXER
name 'IEC958 Playback Pro Mask'
index 1
value '0f000000000000
comment {
access read
type IEC958
count 1
}
}
control.25 {
iface MIXER
name 'IEC958 Playback Default'
index 1
value '04000000000000
comment {
access 'read write'
type IEC958
count 1
}
}
control.26 {
iface MIXER
name 'IEC958 Playback Switch'
index 1
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.27 {
iface PCM
device 7
name ELD
value ''
comment {
access 'read volatile'
type BYTES
count 0
}
}
control.28 {
iface CARD
name 'HDMI/DP,pcm=8 Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.29 {
iface MIXER
name 'IEC958 Playback Con Mask'
index 2
value '0fff0000000000
comment {
access read
type IEC958
count 1
}
}
control.30 {
iface MIXER
name 'IEC958 Playback Pro Mask'
index 2
value '0f000000000000
comment {
access read
type IEC958
count 1
}
}
control.31 {
iface MIXER
name 'IEC958 Playback Default'
index 2
value '04000000000000
comment {
access 'read write'
type IEC958
count 1
}
}
control.32 {
iface MIXER
name 'IEC958 Playback Switch'
index 2
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.33 {
iface PCM
device 8
name ELD
value ''
comment {
access 'read volatile'
type BYTES
count 0
}
}
control.34 {
iface CARD
name 'HDMI/DP,pcm=9 Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.35 {
iface MIXER
name 'IEC958 Playback Con Mask'
index 3
value '0fff0000000000
comment {
access read
type IEC958
count 1
}
}
control.36 {
iface MIXER
name 'IEC958 Playback Pro Mask'
index 3
value '0f000000000000
comment {
access read
type IEC958
count 1
}
}
control.37 {
iface MIXER
name 'IEC958 Playback Default'
index 3
value '04000000000000
comment {
access 'read write'
type IEC958
count 1
}
}
control.38 {
iface MIXER
name 'IEC958 Playback Switch'
index 3
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.39 {
iface PCM
device 9
name ELD
value ''
comment {
access 'read volatile'
type BYTES
count 0
}
}
control.40 {
iface CARD
name 'HDMI/DP,pcm=10 Jack'
value false
comment {
access read
type BOOLEAN
count 1
}
}
control.41 {
iface MIXER
name 'IEC958 Playback Con Mask'
index 4
value '0fff0000000000
comment {
access read
type IEC958
count 1
}
}
control.42 {
iface MIXER
name 'IEC958 Playback Pro Mask'
index 4
value '0f000000000000
comment {
access read
type IEC958
count 1
}
}
control.43 {
iface MIXER
name 'IEC958 Playback Default'
index 4
value '04000000000000
comment {
access 'read write'
type IEC958
count 1
}
}
control.44 {
iface MIXER
name 'IEC958 Playback Switch'
index 4
value true
comment {
access 'read write'
type BOOLEAN
count 1
}
}
control.45 {
iface PCM
device 10
name ELD
value ''
comment {
access 'read volatile'
type BYTES
count 0
}
}
control.46 {
iface PCM
device 3
name 'Playback Channel Map'
value.0 0
value.1 0
value.2 0
value.3 0
value.4 0
value.5 0
value.6 0
value.7 0
comment {
access 'read write'
type INTEGER
count 8
range '0 - 36'
}
}
control.47 {
iface PCM
device 7
name 'Playback Channel Map'
value.0 0
value.1 0
value.2 0
value.3 0
value.4 0
value.5 0
value.6 0
value.7 0
comment {
access 'read write'
type INTEGER
count 8
range '0 - 36'
}
}
control.48 {
iface PCM
device 8
name 'Playback Channel Map'
value.0 0
value.1 0
value.2 0
value.3 0
value.4 0
value.5 0
value.6 0
value.7 0
comment {
access 'read write'
type INTEGER
count 8
range '0 - 36'
}
}
control.49 {
iface PCM
device 9
name 'Playback Channel Map'
value.0 0
value.1 0
value.2 0
value.3 0
value.4 0
value.5 0
value.6 0
value.7 0
comment {
access 'read write'
type INTEGER
count 8
range '0 - 36'
}
}
control.50 {
iface PCM
device 10
name 'Playback Channel Map'
value.0 0
value.1 0
value.2 0
value.3 0
value.4 0
value.5 0
value.6 0
value.7 0
comment {
access 'read write'
type INTEGER
count 8
range '0 - 36'
}
}
control.51 {
iface MIXER
name 'PCM Playback Volume'
value.0 253
value.1 253
comment {
access 'read write user'
type INTEGER
count 2
range '0 - 255'
tlv '00000001000000
dbmin -5100
dbmax 0
dbvalue.0 -40
dbvalue.1 -40
}
}
}
--endcollapse--
!!All Loaded Modules
!!-----
Module
rfcomm
ccm
cmac
bnep
nls_iso8859_1
nvidia_uvm
snd_hda_codec_hdmi
nvidia_drm
snd_hda_
snd_hda_
nvidia_modeset
intel_rapl
x86_pkg_
intel_powerclamp
coretemp
kvm_intel
kvm
nvidia
irqbypass
crct10dif_pclmul
crc32_pclmul
snd_hda_intel
asus_nb_wmi
asus_wmi
arc4
ghash_clmulni_intel
mxm_wmi
sparse_keymap
snd_hda_codec
pcbc
snd_hda_core
snd_hwdep
snd_pcm
snd_seq_midi
snd_seq_midi_event
aesni_intel
aes_x86_64
snd_rawmidi
crypto_simd
cryptd
snd_seq
glue_helper
iwlmvm
intel_cstate
uvcvideo
snd_seq_device
intel_rapl_perf
i915
mac80211
snd_timer
input_leds
videobuf2_vmalloc
snd
videobuf2_memops
serio_raw
videobuf2_v4l2
soundcore
videobuf2_common
drm_kms_helper
btusb
iwlwifi
videodev
btrtl
media
joydev
btbcm
rtsx_pci_ms
drm
btintel
i2c_algo_bit
bluetooth
ipmi_devintf
memstick
idma64
ipmi_msghandler
virt_dma
fb_sys_fops
cfg80211
syscopyarea
sysfillrect
sysimgblt
ecdh_generic
mei_me
mei
intel_lpss_pci
intel_pch_thermal
processor_
intel_lpss
intel_soc_dts_iosf
elan_i2c
int3403_thermal
int340x_
wmi
asus_wireless
video
int3400_thermal
acpi_thermal_rel
mac_hid
acpi_pad
sch_fq_codel
parport_pc
ppdev
lp
parport
ip_tables
x_tables
autofs4
hid_generic
usbhid
rtsx_pci_sdmmc
r8169
rtsx_pci
ahci
mii
libahci
i2c_hid
hid
!!Sysfs Files
!!-----------
/sys/class/
0x12 0x90a60130
0x14 0x90170110
0x15 0x04211020
0x16 0x40000000
0x18 0x411111f0
0x19 0x411111f0
0x1a 0x411111f0
0x1b 0x411111f0
0x1d 0x40c7836d
0x1e 0x411111f0
0x1f 0x411111f0
/sys/class/
/sys/class/
/sys/class/
/sys/class/
/sys/class/
0x05 0x18560010
0x06 0x18560010
0x07 0x18560010
/sys/class/
/sys/class/
/sys/class/
/sys/class/
!!ALSA/HDA dmesg
!!--------------
[ 0.052006] ACPI: Added _OSI(Linux-
[ 0.052006] ACPI: Added _OSI(Linux-
[ 0.052006] ACPI: EC: EC started
--
[ 2.933787] input: Video Bus as /devices/
[ 2.933912] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_
[ 2.935025] input: Asus WMI hotkeys as /devices/
--
[ 2.990662] iwlwifi 0000:02:00.0 wlp2s0: renamed from wlan0
[ 2.992656] snd_hda_
[ 2.992658] snd_hda_
[ 2.992659] snd_hda_
[ 2.992660] snd_hda_
[ 2.992661] snd_hda_
[ 2.992663] snd_hda_
[ 2.993177] random: crng init done
--
[ 3.007392] elan_i2c i2c-ELAN1000:00: Elan Touchpad: Module ID: 0x0005, Firmware: 0x0004, Sample: 0x000d, IAP: 0x000e
[ 3.008322] input: HDA Intel PCH Headphone as /devices/
[ 3.008363] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/
[ 3.008398] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/
[ 3.008439] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/
[ 3.008474] input: HDA Intel PCH HDMI/DP,pcm=9 as /devices/
[ 3.008508] input: HDA Intel PCH HDMI/DP,pcm=10 as /devices/
[ 3.010513] input: Elan Touchpad as /devices/
Revision history for this message
|
#12 |
If you reduce volume does the white noise go away or does it just decrease in volume?
Revision history for this message
|
#13 |
With my headphones on. Reducing and increasing master volume does not change the white noise at all. It stays at a constant volume.
For example, if I'm listening to music, the music goes up and down, but the white noise stays the same. Even if I mute master volume completely.
Revision history for this message
|
#14 |
Do you have another pair of headphones to test?
Revision history for this message
|
#15 |
I tested it with one pair of headphones and one pair of earbuds. The problem happens for both.
Revision history for this message
|
#16 |
May I just ask, is there no way of knowing the source of the problem?
Revision history for this message
|
#17 |
This question was expired because it remained in the 'Open' state without activity for the last 15 days.
Revision history for this message
|
#18 |
The problem that was mentioned in the question is still there. Just nobody
answered and those who seemed like they wanted to help just stopped
responding.
On Thu., Jun. 6, 2019, 05:29 Launchpad Janitor <
<email address hidden>> wrote:
> Your question #680940 on Ubuntu changed:
> https:/
>
> Status: Open => Expired
>
> Launchpad Janitor expired the question:
> This question was expired because it remained in the 'Open' state
> without activity for the last 15 days.
>
> --
> If you're still having this problem, you can reopen your question either
> by replying to this email or by going to the following page and
> entering more information about your problem:
> https:/
>
> You received this question notification because you asked the question.
>
Revision history for this message
|
#19 |
This question was expired because it remained in the 'Open' state without activity for the last 15 days.