Ubuntu 19.04: Sound goes wonky every now and then(persisted through 18.04 to 19.04)

Asked by Stephen Waines

-Using audacious to play mp3s
-Watching youtube videos

has same result.

-Sound goes wonky every now and then, specifically when firefox is open.

-Sound card
Advanced Micro Devices INC, AMD/ATI Ceder HDMI Audio(Radeon HD 5400/6300/7300 Series)

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Brian Murray (brian-murray) said :
#1

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. You can also find help posting your problem in the support forum of your local Ubuntu's community http://loco.ubuntu.com/ or asking at http://askubuntu.com. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#2

Is this a clean install of 19.04 or did you upgrade to 18.10 then to 19.04 ?

Thanks

Revision history for this message
Stephen Waines (stevinski) said :
#3

Hi ,

I had a clean install of 18.10, hen upgraded to 19.04.

This problem was non existent in 17.10, but after upgrading to 18.04 the
sound started acting weird periodically when firefox is open, it seems
to just be that one app that does it. And yes it inflicts on the system
sound level, Audacious or youtube video sound goes awry. To mitigate it
every time I change to Analog 1.0 - Analog 4.0 output via. I have to
chose a diff one each time then it comes back. Sometimes if i close
firefox and reopen it then things are better. Its almost like because
its an internal soundcard on board that it incorrectly detects my output
but only when firefox intervenes its hard to diagnose from my end. I
know my buddy in Seattle had the same issue on his. Weird??? I have no
idea how to drill down further to help you guys out with this great OS.

You guys are doing a bang up job. Best decision I made is to leave
windows behind and go to using ubuntu. Just want you guys to know I
really appreciate the job you are doing

As a brain injury survivor I am learning new things everyday and ubuntu
just makes life simpler.

-Steve

On 2019-03-14 12:27 p.m., actionparsnip wrote:
> Your question #679175 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/679175
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> Is this a clean install of 19.04 or did you upgrade to 18.10 then to
> 19.04 ?
>
> Thanks
>

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#4

Did you try:
killall pulseaudio; rm -r ~/.config/pulse/* ; rm -r ~/.pulse*

Wait 10 seconds then reboot?

If this doesn't help then please give the output of:
wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod +x ./alsa-info.sh && ./alsa-info.sh

Thanks

Revision history for this message
Stephen Waines (stevinski) said :
#5

Will try that tonight

On 2019-03-15 7:02 a.m., actionparsnip wrote:
> killall pulseaudio; rm -r ~/.config/pulse/* ; rm -r ~/.pulse*

Revision history for this message
Stephen Waines (stevinski) said :
#6

Hello,

I ran the cmds removing pulse audio config files. Will keep you posted
if my issue arises again.

On 2019-03-15 10:46 a.m., Stephen Waines wrote:
> Your question #679175 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/679175
>
> Status: Needs information => Open
>
> You gave more information on the question:
> Will try that tonight
>
> On 2019-03-15 7:02 a.m., actionparsnip wrote:
>> killall pulseaudio; rm -r ~/.config/pulse/* ; rm -r ~/.pulse*

Revision history for this message
Stephen Waines (stevinski) said :
#7

Hello,

Thanks. I ran:

killall pulseaudio; rm -r ~/.config/pulse/* ; rm -r ~/.pulse*

And my sound issues have seemed to rectify itself. thank you. So far so good.

On 2019-03-15 4:17 p.m., Stephen Waines wrote:
> Your question #679175 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/679175
>
> You gave more information on the question:
> Hello,
>
> I ran the cmds removing pulse audio config files. Will keep you posted
> if my issue arises again.
>
> On 2019-03-15 10:46 a.m., Stephen Waines wrote:
>> Your question #679175 on Ubuntu changed:
>> https://answers.launchpad.net/ubuntu/+question/679175
>>
>> Status: Needs information => Open
>>
>> You gave more information on the question:
>> Will try that tonight
>>
>> On 2019-03-15 7:02 a.m., actionparsnip wrote:
>>> killall pulseaudio; rm -r ~/.config/pulse/* ; rm -r ~/.pulse*

Revision history for this message
Launchpad Janitor (janitor) said :
#8

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Revision history for this message
Stephen Waines (stevinski) said :
#9

Hello,

Running the cmds below just seem to temporily fix the problem,

Seems I went on some forums and it was suggested to me that firefox
might be changing my system sound output layer.

I had rectified the solution to play audacious by removing pulseaudio
and installing alsa

But then I had no sound in firefox.

So I reinstalled pulseaudio and restarted now Im back to square 1.
Playing mp3s in audacious the sound goes wonky every now and then,I have
to change my system sound settings to 4.0, 4.1, 5, 6 7 etc. see
screenshot below.

At least by uninstalling pulse then installing alsa. My system sound
stays stable at Line Out.

Before it was changing all the time.

I thought pulseaudio was for streaming sound to mac devices?

Seems there is a bug bt alsa and pulse(the two conflict). As my friend
is experiencing a similiar issue but with POP OS.

On 2019-03-15 4:17 p.m., Stephen Waines wrote:
> Your question #679175 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/679175
>
> You gave more information on the question:
> Hello,
>
> I ran the cmds removing pulse audio config files. Will keep you posted
> if my issue arises again.
>
> On 2019-03-15 10:46 a.m., Stephen Waines wrote:
>> Your question #679175 on Ubuntu changed:
>> https://answers.launchpad.net/ubuntu/+question/679175
>>
>> Status: Needs information => Open
>>
>> You gave more information on the question:
>> Will try that tonight
>>
>> On 2019-03-15 7:02 a.m., actionparsnip wrote:
>>> killall pulseaudio; rm -r ~/.config/pulse/* ; rm -r ~/.pulse*

Revision history for this message
Stephen Waines (stevinski) said :
#10

Hi,

Yea it seems on the forum a lot of ppl are having issues with browsers
and audacious.

On 2019-04-10 10:12 p.m., Stephen Waines wrote:
> Your question #679175 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/679175
>
> Status: Expired => Open
>
> You are still having a problem:
> Hello,
>
> Running the cmds below just seem to temporily fix the problem,
>
> Seems I went on some forums and it was suggested to me that firefox
> might be changing my system sound output layer.
>
> I had rectified the solution to play audacious by removing pulseaudio
> and installing alsa
>
> But then I had no sound in firefox.
>
> So I reinstalled pulseaudio and restarted now Im back to square 1.
> Playing mp3s in audacious the sound goes wonky every now and then,I have
> to change my system sound settings to 4.0, 4.1, 5, 6 7 etc. see
> screenshot below.
>
> At least by uninstalling pulse then installing alsa. My system sound
> stays stable at Line Out.
>
> Before it was changing all the time.
>
> I thought pulseaudio was for streaming sound to mac devices?
>
> Seems there is a bug bt alsa and pulse(the two conflict). As my friend
> is experiencing a similiar issue but with POP OS.
>
>
> On 2019-03-15 4:17 p.m., Stephen Waines wrote:
>> Your question #679175 on Ubuntu changed:
>> https://answers.launchpad.net/ubuntu/+question/679175
>>
>> You gave more information on the question:
>> Hello,
>>
>> I ran the cmds removing pulse audio config files. Will keep you posted
>> if my issue arises again.
>>
>> On 2019-03-15 10:46 a.m., Stephen Waines wrote:
>>> Your question #679175 on Ubuntu changed:
>>> https://answers.launchpad.net/ubuntu/+question/679175
>>>
>>> Status: Needs information => Open
>>>
>>> You gave more information on the question:
>>> Will try that tonight
>>>
>>> On 2019-03-15 7:02 a.m., actionparsnip wrote:
>>>> killall pulseaudio; rm -r ~/.config/pulse/* ; rm -r ~/.pulse*

Revision history for this message
Stephen Waines (stevinski) said :
#11

Hi,

Gave it more thought

See I had uninstalled pulseaudio and purged the config files

then

installed alsa

I have my system sound device set as line-out. My audacious is sending
audio to SDL output, no luck with alsa output there.

Every now and then my audio from audacious goes wonky when I have
firefox open. I can temporarily solve this by closing firefox and re
open it. So I can only guess that this issue is stay resident.

My audio card is onboard on my motherboard, hardinfo tells me it is a

This problem is vastly intermittant and hard for me to provide you with
any information

This problem has occured since 18.04 on my machine straight up till 19.04.

On the Ubuntu group on facebook, I see its not just me thats having
issues with pulse audio and browser sound.

On 2019-04-10 10:22 p.m., Stephen Waines wrote:
> Your question #679175 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/679175
>
> You gave more information on the question:
> Hi,
>
> Yea it seems on the forum a lot of ppl are having issues with browsers
> and audacious.
>
> On 2019-04-10 10:12 p.m., Stephen Waines wrote:
>> Your question #679175 on Ubuntu changed:
>> https://answers.launchpad.net/ubuntu/+question/679175
>>
>> Status: Expired => Open
>>
>> You are still having a problem:
>> Hello,
>>
>> Running the cmds below just seem to temporily fix the problem,
>>
>> Seems I went on some forums and it was suggested to me that firefox
>> might be changing my system sound output layer.
>>
>> I had rectified the solution to play audacious by removing pulseaudio
>> and installing alsa
>>
>> But then I had no sound in firefox.
>>
>> So I reinstalled pulseaudio and restarted now Im back to square 1.
>> Playing mp3s in audacious the sound goes wonky every now and then,I have
>> to change my system sound settings to 4.0, 4.1, 5, 6 7 etc. see
>> screenshot below.
>>
>> At least by uninstalling pulse then installing alsa. My system sound
>> stays stable at Line Out.
>>
>> Before it was changing all the time.
>>
>> I thought pulseaudio was for streaming sound to mac devices?
>>
>> Seems there is a bug bt alsa and pulse(the two conflict). As my friend
>> is experiencing a similiar issue but with POP OS.
>>
>>
>> On 2019-03-15 4:17 p.m., Stephen Waines wrote:
>>> Your question #679175 on Ubuntu changed:
>>> https://answers.launchpad.net/ubuntu/+question/679175
>>>
>>> You gave more information on the question:
>>> Hello,
>>>
>>> I ran the cmds removing pulse audio config files. Will keep you posted
>>> if my issue arises again.
>>>
>>> On 2019-03-15 10:46 a.m., Stephen Waines wrote:
>>>> Your question #679175 on Ubuntu changed:
>>>> https://answers.launchpad.net/ubuntu/+question/679175
>>>>
>>>> Status: Needs information => Open
>>>>
>>>> You gave more information on the question:
>>>> Will try that tonight
>>>>
>>>> On 2019-03-15 7:02 a.m., actionparsnip wrote:
>>>>> killall pulseaudio; rm -r ~/.config/pulse/* ; rm -r ~/.pulse*

Revision history for this message
Launchpad Janitor (janitor) said :
#12

This question was expired because it remained in the 'Open' state without activity for the last 15 days.