keyboard and mouse error (stop working) 18.04.1 LTS

Asked by William Pugsley on 2018-12-31

My usb keyboard and mouse both work fine most of the time but occasionally both stop responding at the same time.
This is fixed by a re-start.
Everything working fine for several months but the problem has happened occasionally over the last few weeks.
PC is an Acer all in one
Please can you help to fix this or how to collect more details about this problem

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Have you tried a USB keyboard to test that

William Pugsley (t-info-o) said : #2

I am using a USB keyboard - sorry if this was not clear.

Have you tried a different USB port?
Have you tried a different keyboard?

Launchpad Janitor (janitor) said : #4

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.