not detecting any wifi network but detects mobile hotspot
I have Ubuntu 18.04.1 LTS. But not detecting any wifi network but detects mobile hotspot. How to resolve this issue.
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#1 |
I suggest that for diagnostic purposes you follow https:/
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|
#2 |
I have tried but still It's not working.
Revision history for this message
|
#3 |
The wireless troubleshooting procedure is not supposed to solve your problem, but it will collect diagnostic information that might help identifying the cause of your problem.
Please copy/paste all output into this question document.
Revision history for this message
|
#4 |
Release Date: 08/29/2017
Manufacturer: HP
Product Name: HP Notebook
Version: Type1ProductCon
Serial Number: CND63352B5
Manufacturer: HP
Product Name: 81EF
Serial Number: PFXPNF31V39119
Manufacturer: HP
Serial Number: Chassis Serial Number
Manufacturer: Intel(R) Corporation
Serial Number: To Be Filled By O.E.M.
Port Type: Serial Port 16550A Compatible
Manufacturer: Kingston
Serial Number: 22302081
Manufacturer: Samsung
Serial Number: 21551323
Manufacturer: 131-42-6E
Manufacture Date: 0
Serial Number: 0
lo no wireless extensions.
enp7s0 no wireless extensions.
wlp13s0 IEEE 802.11 ESSID:"shrikant "
Bit Rate=72.2 Mb/s Tx-Power=20 dBm
Retry short limit:7 RTS thr=2347 B Fragment thr:off
Power Management:on
Link Quality=52/70 Signal level=-58 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:146 Missed beacon:0
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
[main]
NetworkingEnabl
WirelessEnabled
WWANEnabled=false
14: PCI 700.0: 0200 Ethernet controller
[Created at pci.378]
Unique ID: QgzS.CdLHhnSTrS9
Parent ID: hoOk.huQTExbfHcB
SysFS ID: /devices/
SysFS BusID: 0000:07:00.0
Hardware Class: network
Model: "Realtek RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller"
Vendor: pci 0x10ec "Realtek Semiconductor Co., Ltd."
Device: pci 0x8136 "RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller"
SubVendor: pci 0x103c "Hewlett-Packard Company"
SubDevice: pci 0x81ef
Revision: 0x07
Driver: "r8169"
Driver Modules: "r8169"
Device File: enp7s0
I/O Ports: 0x4000-0x4fff (rw)
Memory Range: 0xc5000000-
Memory Range: 0xc5100000-
IRQ: 43 (no events)
HW Address: 98:e7:f4:84:48:9c
Permanent HW Address: 98:e7:f4:84:48:9c
Link detected: no
Module Alias: "pci:v000010ECd
Driver Info #0:
Driver Status: r8169 is active
Driver Activation Cmd: "modprobe r8169"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #23 (PCI bridge)
20: PCI d00.0: 0282 WLAN controller
[Created at pci.378]
Unique ID: WUoE.ir4uVzTW3gD
Parent ID: HnsE.nN5z6If6SUC
SysFS ID: /devices/
SysFS BusID: 0000:0d:00.0
Hardware Class: network
Model: "Realtek RTL8723BE PCIe Wireless Network Adapter"
Vendor: pci 0x10ec "Realtek Semiconductor Co., Ltd."
Device: pci 0xb723 "RTL8723BE PCIe Wireless Network Adapter"
SubVendor: pci 0x103c "Hewlett-Packard Company"
SubDevice: pci 0x81c1
Driver: "rtl8723be"
Driver Modules: "rtl8723be"
Device File: wlp13s0
Features: WLAN
I/O Ports: 0x3000-0x3fff (rw)
Memory Range: 0xc3000000-
IRQ: 16 (167936 events)
HW Address: cc:b0:da:36:06:9b
Permanent HW Address: cc:b0:da:36:06:9b
Link detected: yes
WLAN channels: 1 2 3 4 5 6 7 8 9 10 11 12 13
WLAN frequencies: 2.412 2.417 2.422 2.427 2.432 2.437 2.442 2.447 2.452 2.457 2.462 2.467 2.472
WLAN encryption modes: WEP40 WEP104 TKIP CCMP
WLAN authentication modes: open sharedkey wpa-psk wpa-eap
Module Alias: "pci:v000010ECd
Driver Info #0:
Driver Status: rtl8723be is active
Driver Activation Cmd: "modprobe rtl8723be"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #11 (PCI bridge)
root 1011 0.0 0.2 177620 17128 ? Ssl 16:23 0:00 /usr/bin/python3 /usr/bin/
root 1035 0.0 0.2 567864 16976 ? Ssl 16:23 0:01 /usr/sbin/
root 1039 0.1 0.0 44884 7564 ? Ss 16:23 0:03 /sbin/wpa_
root 2902 0.0 0.0 25660 5944 ? S 16:26 0:00 /sbin/dhclient -d -q -sf /usr/lib/
shrikant 4824 0.0 0.0 298136 7264 ? Ssl 16:52 0:00 /usr/lib/
shrikant 4881 0.0 0.0 21536 1012 pts/0 S+ 16:53 0:00 grep --color=auto -E wpa|icd|etwork
Command 'netstat' not found, but can be installed with:
sudo apt install net-tools
# This file is managed by man:systemd-
#
# This is a dynamic resolv.conf file for connecting local clients to the
# internal DNS stub resolver of systemd-resolved. This file lists all
# configured search domains.
#
# Run "systemd-resolve --status" to see details about the uplink DNS servers
# currently in use.
#
# Third party programs must not access this file directly, but only through the
# symlink at /etc/resolv.conf. To manage man:resolv.conf(5) in a different way,
# replace this symlink by a static file or a different symlink.
#
# See man:systemd-
# operation for /etc/resolv.conf.
nameserver 127.0.0.53
total 136484
2 drwxr-xr-x 5 root root 4096 Dec 16 21:27 .
2 drwxr-xr-x 24 root root 4096 Dec 15 21:24 ..
13 -rw-r--r-- 1 root root 1537161 Jul 17 14:27 abi-4.15.
21 -rw-r--r-- 1 root root 1538114 Nov 16 00:31 abi-4.15.
14 -rw-r--r-- 1 root root 216807 Jul 17 14:27 config-
22 -rw-r--r-- 1 root root 217018 Nov 16 00:31 config-
1 drwx------ 3 root root 4096 Jan 1 1970 efi
131329 drwxr-xr-x 5 root root 4096 Dec 16 21:23 grub
25 -rw-r--r-- 1 root root 55501254 Dec 16 21:24 initrd.
26 -rw-r--r-- 1 root root 55515117 Dec 16 21:27 initrd.
11 drwx------ 2 root root 16384 Dec 15 21:11 lost+found
15 -rw-r--r-- 1 root root 182704 Jan 28 2016 memtest86+.bin
16 -rw-r--r-- 1 root root 184380 Jan 28 2016 memtest86+.elf
17 -rw-r--r-- 1 root root 184840 Jan 28 2016 memtest86+
18 -rw-r--r-- 1 root root 0 Jul 17 14:27 retpoline-
23 -rw-r--r-- 1 root root 0 Nov 16 00:31 retpoline-
12 -rw------- 1 root root 4040379 Jul 17 14:27 System.
20 -rw------- 1 root root 4048025 Nov 16 00:31 System.
19 -rw-r--r-- 1 root root 8257272 Jul 25 14:19 vmlinuz-
24 -rw------- 1 root root 8277752 Nov 16 00:34 vmlinuz-
Support status summary of 'shrikant-
You have 1634 packages (95.8%) supported until April 2023 (Canonical - 5y)
You have 54 packages (3.2%) supported until April 2021 (Community - 3y)
You have 2 packages (0.1%) supported until April 2021 (Canonical - 3y)
You have 1 packages (0.1%) that can not/no-longer be downloaded
You have 15 packages (0.9%) that are unsupported
Run with --show-unsupported, --show-supported or --show-all to see more details
Downloaded daily snapshot dated 2019-01-09 03:15:02
--2019-01-12 16:53:09-- http://
Resolving www.linux-usb.org (www.linux-
Connecting to www.linux-usb.org (www.linux-
HTTP request sent, awaiting response... 200 OK
Length: 599589 (586K) [text/plain]
Saving to: ‘/var/lib/
/var/lib/usbutils/u 100%[==
2019-01-12 16:53:18 (114 KB/s) - ‘/var/lib/
Done.
Module Size Used by
ccm 20480 6
rfcomm 77824 4
bnep 20480 2
pci_stub 16384 1
vboxpci 24576 0
vboxnetadp 28672 0
vboxnetflt 28672 0
vboxdrv 471040 3 vboxpci,
nls_iso8859_1 16384 1
arc4 16384 2
intel_rapl 20480 0
x86_pkg_
intel_powerclamp 16384 0
coretemp 16384 0
rtl8723be 98304 0
kvm_intel 212992 0
btcoexist 135168 1 rtl8723be
kvm 598016 1 kvm_intel
rtl8723_common 24576 1 rtl8723be
rtl_pci 32768 1 rtl8723be
irqbypass 16384 1 kvm
crct10dif_pclmul 16384 0
crc32_pclmul 16384 0
ghash_clmulni_intel 16384 0
pcbc 16384 0
aesni_intel 188416 4
aes_x86_64 20480 1 aesni_intel
crypto_simd 16384 1 aesni_intel
glue_helper 16384 1 aesni_intel
cryptd 24576 3 crypto_
intel_cstate 20480 0
intel_rapl_perf 16384 0
uvcvideo 86016 0
videobuf2_vmalloc 16384 1 uvcvideo
videobuf2_memops 16384 1 videobuf2_vmalloc
videobuf2_v4l2 24576 1 uvcvideo
videobuf2_core 40960 2 videobuf2_
videodev 184320 3 videobuf2_
media 40960 2 videodev,uvcvideo
rtlwifi 77824 4 rtl_pci,
snd_hda_
snd_hda_
snd_hda_codec_hdmi 49152 1
processor_
hp_wmi 16384 0
mac80211 778240 3 rtl_pci,
snd_hda_intel 40960 8
joydev 24576 0
input_leds 16384 0
int3400_thermal 16384 0
int340x_
sparse_keymap 16384 1 hp_wmi
mac_hid 16384 0
intel_soc_dts_iosf 16384 1 processor_
acpi_thermal_rel 16384 1 int3400_thermal
serio_raw 16384 0
wmi_bmof 16384 0
snd_hda_codec 126976 4 snd_hda_
intel_pch_thermal 16384 0
snd_hda_core 81920 5 snd_hda_
snd_hwdep 20480 1 snd_hda_codec
btusb 45056 0
btrtl 16384 1 btusb
btbcm 16384 1 btusb
btintel 16384 1 btusb
bluetooth 548864 33 btrtl,btintel,
snd_pcm 98304 4 snd_hda_
snd_seq_midi 16384 0
ecdh_generic 24576 1 bluetooth
lpc_ich 24576 0
cfg80211 622592 2 rtlwifi,mac80211
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 32768 1 snd_seq_midi
snd_seq 65536 2 snd_seq_
snd_seq_device 16384 3 snd_seq,
snd_timer 32768 2 snd_seq,snd_pcm
mei_me 40960 0
snd 81920 27 snd_hda_
shpchp 36864 0
mei 90112 1 mei_me
soundcore 16384 1 snd
acpi_pad 180224 0
hp_wireless 16384 0
sch_fq_codel 20480 6
iptable_filter 16384 0
ip6table_filter 16384 0
ip6_tables 28672 1 ip6table_filter
br_netfilter 24576 0
bridge 151552 1 br_netfilter
stp 16384 1 bridge
llc 16384 2 bridge,stp
arp_tables 24576 0
parport_pc 36864 0
ppdev 20480 0
lp 20480 0
parport 49152 3 parport_pc,lp,ppdev
ip_tables 28672 1 iptable_filter
x_tables 40960 5 ip6table_
autofs4 40960 2
i915 1617920 21
i2c_algo_bit 16384 1 i915
drm_kms_helper 172032 1 i915
syscopyarea 16384 1 drm_kms_helper
sysfillrect 16384 1 drm_kms_helper
sysimgblt 16384 1 drm_kms_helper
fb_sys_fops 16384 1 drm_kms_helper
ahci 36864 5
r8169 86016 0
psmouse 147456 0
i2c_i801 28672 0
drm 401408 15 drm_kms_helper,i915
libahci 32768 1 ahci
mii 16384 1 r8169
wmi 24576 2 hp_wmi,wmi_bmof
video 45056 1 i915
i2c_hid 20480 0
hid 118784 1 i2c_hid
Revision history for this message
|
#5 |
This is only the last part of the output, please provide also the output that you receivde for the first part of the commands
sudo lshw -C network; rfkill list; sudo iwlist scan | grep -Ei 'chan|ssid'; cat /etc/network/
Revision history for this message
|
#6 |
*-network
description: Ethernet interface
product: RTL810xE PCI Express Fast Ethernet controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:07:00.0
logical name: enp7s0
version: 07
serial: 98:e7:f4:84:48:9c
size: 10Mbit/s
capacity: 100Mbit/s
width: 64 bits
clock: 33MHz
resources: irq:43 ioport:
*-network
description: Wireless interface
product: RTL8723BE PCIe Wireless Network Adapter
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:0d:00.0
logical name: wlp13s0
version: 00
serial: cc:b0:da:36:06:9b
width: 64 bits
clock: 33MHz
resources: irq:16 ioport:
0: hci0: Bluetooth
Soft blocked: yes
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
lo Interface doesn't support scanning.
enp7s0 Interface doesn't support scanning.
vmnet1 Interface doesn't support scanning.
vmnet8 Interface doesn't support scanning.
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
07:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL810xE PCI Express Fast Ethernet controller [10ec:8136] (rev 07)
Subsystem: Hewlett-Packard Company RTL810xE PCI Express Fast Ethernet controller [103c:81ef]
Kernel driver in use: r8169
Kernel modules: r8169
0d:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter [10ec:b723]
Subsystem: Hewlett-Packard Company RTL8723BE PCIe Wireless Network Adapter [103c:81c1]
Kernel driver in use: rtl8723be
Kernel modules: rtl8723be
Bus 001 Device 002: ID 8087:8001 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 003: ID 05c8:038f Cheng Uei Precision Industry Co., Ltd (Foxlink)
Bus 002 Device 002: ID 0bda:b008 Realtek Semiconductor Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Error: argument 'nm' not understood. Try passing --help instead.
H/W path Device Class Description
=======
/0 bus 81EF
/0/0 memory 128KiB BIOS
/0/4 processor Intel(R) Core(TM) i3-5005U CPU @ 2.00GHz
/0/4/6 memory 32KiB L1 cache
/0/4/7 memory 256KiB L2 cache
/0/4/8 memory 3MiB L3 cache
/0/5 memory 32KiB L1 cache
/0/25 memory 8GiB System Memory
/0/25/0 memory 4GiB SODIMM DDR3 Synchronous 1600 MHz (0.6 ns)
/0/25/1 memory 4GiB SODIMM DDR3 Synchronous 1600 MHz (0.6 ns)
/0/100 bridge Broadwell-U Host Bridge -OPI
/0/100/2 display HD Graphics 5500
/0/100/3 multimedia Broadwell-U Audio Controller
/0/100/4 generic Broadwell-U Processor Thermal Subsystem
/0/100/14 bus Wildcat Point-LP USB xHCI Controller
/0/100/14/0 usb2 bus xHCI Host Controller
/0/100/14/0/4 communication Bluetooth Radio
/0/100/14/0/5 multimedia HP TrueVision HD
/0/100/14/1 usb3 bus xHCI Host Controller
/0/100/16 communication Wildcat Point-LP MEI Controller #1
/0/100/1b multimedia Wildcat Point-LP High Definition Audio Controller
/0/100/1c bridge Wildcat Point-LP PCI Express Root Port #1
/0/100/1c.2 bridge Wildcat Point-LP PCI Express Root Port #3
/0/100/1c.2/0 enp7s0 network RTL810xE PCI Express Fast Ethernet controller
/0/100/1c.5 bridge Wildcat Point-LP PCI Express Root Port #6
/0/100/1c.5/0 wlp13s0 network RTL8723BE PCIe Wireless Network Adapter
/0/100/1d bus Wildcat Point-LP USB EHCI Controller
/0/100/1d/1 usb1 bus EHCI Host Controller
/0/100/1d/1/1 bus USB hub
/0/100/1f bridge Wildcat Point-LP LPC Controller
/0/100/1f.2 storage Wildcat Point-LP SATA Controller [AHCI Mode]
/0/100/1f.3 bus Wildcat Point-LP SMBus Controller
/0/100/1f.6 generic Wildcat Point-LP Thermal Management Controller
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 1TB WDC WD10JPVX-60J
/0/1/0.0.0/1 /dev/sda1 volume 18GiB EXT4 volume
/0/1/0.0.0/2 /dev/sda2 volume 18GiB Linux swap volume
/0/1/0.0.0/3 /dev/sda3 volume 186GiB EXT4 volume
/0/1/0.0.0/4 /dev/sda4 volume 93GiB EXT4 volume
/0/1/0.0.0/5 /dev/sda5 volume 332GiB EFI partition
/0/1/0.0.0/6 /dev/sda6 volume 279GiB EFI partition
/0/1/0.0.0/7 /dev/sda7 volume 2860MiB Windows FAT volume
/0/2 scsi1 storage
/0/2/0.0.0 /dev/cdrom disk DVDRW GUD1N
/1 power HS04041
Linux shrikant-
[ 0.000000] No NUMA configuration found
[ 0.000000] APIC: Switch to symmetric I/O mode setup
[ 0.029299] Spectre V2 : Spectre v2 / SpectreRSB mitigation: Filling RSB on context switch
[ 0.029300] Spectre V2 : Enabling Restricted Speculation for firmware calls
[ 0.266538] usbcore: registered new interface driver usbfs
[ 0.266538] usbcore: registered new interface driver hub
[ 0.266538] usbcore: registered new device driver usb
[ 0.316027] clocksource: Switched to clocksource hpet
[ 0.393728] pnp: PnP ACPI: found 7 devices
[ 1.386017] Console: switching to colour frame buffer device 170x48
[ 1.386472] input: Lid Switch as /devices/
[ 1.386481] ACPI: Lid Switch [LID0]
[ 1.386669] ACPI Error: [\_SB_.
[ 1.386679] No Local Variables are initialized for Method [_ON_]
[ 1.386681] No Arguments are initialized for method [_ON_]
[ 1.386683] ACPI Error: Method parse/execution failed \_TZ.FN00._ON, AE_NOT_FOUND (20170831/
[ 1.386733] ACPI Error: [\_SB_.
[ 1.386740] No Local Variables are initialized for Method [_ON_]
[ 1.386741] No Arguments are initialized for method [_ON_]
[ 1.386743] ACPI Error: Method parse/execution failed \_TZ.FN00._ON, AE_NOT_FOUND (20170831/
[ 1.387529] ACPI Error: [\_SB_.
[ 1.387537] No Local Variables are initialized for Method [_TMP]
[ 1.387539] No Arguments are initialized for method [_TMP]
[ 1.387540] ACPI Error: Method parse/execution failed \_TZ.TZ00._TMP, AE_NOT_FOUND (20170831/
[ 1.387707] ACPI Error: [\_SB_.
[ 1.387713] No Local Variables are initialized for Method [_TMP]
[ 1.387715] No Arguments are initialized for method [_TMP]
[ 1.387716] ACPI Error: Method parse/execution failed \_TZ.TZ00._TMP, AE_NOT_FOUND (20170831/
[ 1.387797] ACPI Error: [\_SB_.
[ 1.387803] No Local Variables are initialized for Method [_TMP]
[ 1.387805] No Arguments are initialized for method [_TMP]
[ 1.387806] ACPI Error: Method parse/execution failed \_TZ.TZ01._TMP, AE_NOT_FOUND (20170831/
[ 1.387877] ACPI Error: [\_SB_.
[ 1.387883] No Local Variables are initialized for Method [_TMP]
[ 1.387884] No Arguments are initialized for method [_TMP]
[ 1.387886] ACPI Error: Method parse/execution failed \_TZ.TZ01._TMP, AE_NOT_FOUND (20170831/
[ 1.552078] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[ 1.552080] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.552081] usb usb1: Product: EHCI Host Controller
[ 1.552083] usb usb1: Manufacturer: Linux 4.15.0-42-generic ehci_hcd
[ 1.552085] usb usb1: SerialNumber: 0000:00:1d.0
[ 1.552227] hub 1-0:1.0: USB hub found
[ 1.553778] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002
[ 1.553779] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.553781] usb usb2: Product: xHCI Host Controller
[ 1.553783] usb usb2: Manufacturer: Linux 4.15.0-42-generic xhci-hcd
[ 1.553785] usb usb2: SerialNumber: 0000:00:14.0
[ 1.553911] hub 2-0:1.0: USB hub found
[ 1.554823] usb usb3: New USB device found, idVendor=1d6b, idProduct=0003
[ 1.554825] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[ 1.554826] usb usb3: Product: xHCI Host Controller
[ 1.554828] usb usb3: Manufacturer: Linux 4.15.0-42-generic xhci-hcd
[ 1.554829] usb usb3: SerialNumber: 0000:00:14.0
[ 1.554953] hub 3-0:1.0: USB hub found
[ 1.555091] usb: port power management may be unreliable
[ 1.581485] rtc_cmos: probe of 00:01 failed with error -16
[ 1.630010] RAS: Correctable Errors collector initialized.
[ 1.698220] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 1.888032] usb 2-4: new full-speed USB device number 2 using xhci_hcd
[ 1.888040] usb 1-1: new high-speed USB device number 2 using ehci-pci
[ 2.037151] usb 2-4: New USB device found, idVendor=0bda, idProduct=b008
[ 2.037154] usb 2-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 2.037157] usb 2-4: Product: Bluetooth Radio
[ 2.037159] usb 2-4: Manufacturer: Realtek
[ 2.037161] usb 2-4: SerialNumber: 00e04c000001
[ 2.044400] usb 1-1: New USB device found, idVendor=8087, idProduct=8001
[ 2.044403] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 2.044682] hub 1-1:1.0: USB hub found
[ 2.164047] usb 2-5: new high-speed USB device number 3 using xhci_hcd
[ 2.223222] x86/mm: Checked W+X mappings: passed, no W+X pages found.
[ 2.230918] x86/mm: Checked W+X mappings: passed, no W+X pages found.
[ 2.360040] usb 2-5: New USB device found, idVendor=05c8, idProduct=038f
[ 2.360043] usb 2-5: New USB device strings: Mfr=3, Product=1, SerialNumber=2
[ 2.360044] usb 2-5: Product: HP TrueVision HD
[ 2.360046] usb 2-5: Manufacturer: Generic
[ 2.360058] usb 2-5: SerialNumber: 200901010001
[ 2.373099] wmi_bus wmi_bus-PNP0C14:00: WQBJ data block query control method not found
[ 2.376839] r8169 0000:07:00.0 eth0: RTL8106e at 0x (ptrval), 98:e7:f4:84:48:9c, XID 04900000 IRQ 43
[ 2.405208] r8169 0000:07:00.0 enp7s0: renamed from eth0
[ 2.460131] fb: switching to inteldrmfb from EFI VGA
[ 2.460150] Console: switching to colour dummy device 80x25
[ 2.716001] Console: switching to colour frame buffer device 170x48
[ 3.424288] clocksource: Switched to clocksource tsc
[ 12.092869] EXT4-fs (sda3): re-mounted. Opts: errors=remount-ro
[ 12.642040] lp: driver loaded but no devices found
[ 20.586179] input: HP Wireless hotkeys as /devices/
[ 20.748795] cfg80211: Loading compiled-in X.509 certificates for regulatory database
[ 20.757319] cfg80211: Loaded X.509 cert 'sforshee: 00b28ddf47aef9cea7'
[ 20.848847] usbcore: registered new interface driver btusb
[ 20.849893] Bluetooth: hci0: rtl: examining hci_ver=06 hci_rev=000b lmp_ver=06 lmp_subver=8723
[ 20.849896] Bluetooth: hci0: rtl: loading rtl_bt/
[ 20.863134] bluetooth hci0: Direct firmware load for rtl_bt/
[ 20.863140] Bluetooth: hci0: rtl: loading rtl_bt/
[ 20.950723] snd_hda_intel 0000:00:03.0: bound 0000:00:02.0 (ops i915_audio_
[ 21.115485] input: HDA Intel HDMI HDMI/DP,pcm=3 as /devices/
[ 21.115549] input: HDA Intel HDMI HDMI/DP,pcm=7 as /devices/
[ 21.115604] input: HDA Intel HDMI HDMI/DP,pcm=8 as /devices/
[ 21.115658] input: HDA Intel HDMI HDMI/DP,pcm=9 as /devices/
[ 21.115714] input: HDA Intel HDMI HDMI/DP,pcm=10 as /devices/
[ 21.134023] input: HDA Intel PCH Mic as /devices/
[ 21.134120] input: HDA Intel PCH Headphone as /devices/
[ 21.269793] rtl8723be: Using firmware rtlwifi/
[ 21.281168] intel_rapl: Found RAPL domain package
[ 21.281170] intel_rapl: Found RAPL domain core
[ 21.281172] intel_rapl: Found RAPL domain uncore
[ 21.281173] intel_rapl: Found RAPL domain dram
[ 21.381899] uvcvideo: Found UVC 1.00 device HP TrueVision HD (05c8:038f)
[ 21.386530] input: HP TrueVision HD: HP TrueVision as /devices/
[ 21.386605] usbcore: registered new interface driver uvcvideo
[ 21.390658] ieee80211 phy0: Selected rate control algorithm 'rtl_rc'
[ 21.391044] rtlwifi: rtlwifi: wireless switch is on
[ 21.394087] rtl8723be 0000:0d:00.0 wlp13s0: renamed from wlan0
[ 21.748759] hp_wmi: query 0xd returned error 0x5
[ 29.807844] vboxdrv: Found 4 processor cores
[ 30.034270] vboxpci: IOMMU not found (not registered)
[ 34.608757] IPv6: ADDRCONF(
[ 35.174673] IPv6: ADDRCONF(
[ 35.245471] IPv6: ADDRCONF(
[ 38.096074] rtl8723be: error H2C cmd because of Fw download fail!!!
[ 38.096098] WARNING: CPU: 3 PID: 36 at /build/
[ 38.096099] Modules linked in: bnep pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) nls_iso8859_1 arc4 uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_core videodev media intel_rapl x86_pkg_
[ 38.096156] mei snd_seq_midi_event cfg80211 snd_rawmidi snd_seq snd_seq_device snd_timer intel_soc_dts_iosf snd shpchp acpi_pad soundcore mac_hid int3400_thermal acpi_thermal_rel hp_wireless sch_fq_codel iptable_filter ip6table_filter ip6_tables br_netfilter bridge stp llc arp_tables parport_pc ppdev lp parport ip_tables x_tables autofs4 i915 i2c_algo_bit drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops psmouse i2c_i801 drm ahci libahci r8169 mii wmi video i2c_hid hid
[ 38.096210] Workqueue: rtl8723be_pci rtl_c2hcmd_
[ 38.096216] RIP: 0010:rtl8723be_
[ 38.096220] RAX: 0000000000000000 RBX: ffff97f7cc321520 RCX: 0000000000000006
[ 38.096264] rtl_btc_
[ 38.096268] rtl8723be_
[ 38.096274] rtl_c2hcmd_
[ 38.096279] rtl_c2hcmd_
[ 105.422975] wlp13s0: authenticate with e4:46:da:0b:bf:47
[ 105.433420] wlp13s0: send auth to e4:46:da:0b:bf:47 (try 1/3)
[ 105.436867] wlp13s0: authenticated
[ 105.443946] wlp13s0: associate with e4:46:da:0b:bf:47 (try 1/3)
[ 105.457610] wlp13s0: RX AssocResp from e4:46:da:0b:bf:47 (capab=0x431 status=0 aid=1)
[ 105.457771] wlp13s0: associated
[ 105.514355] IPv6: ADDRCONF(
[ 2084.388300] wlp13s0: deauthenticating from e4:46:da:0b:bf:47 by local choice (Reason: 3=DEAUTH_LEAVING)
[ 2084.892078] IPv6: ADDRCONF(
[ 2085.360801] IPv6: ADDRCONF(
[ 2085.574042] IPv6: ADDRCONF(
[ 2087.026638] wlp13s0: authenticate with e4:46:da:0b:bf:47
[ 2087.036747] wlp13s0: send auth to e4:46:da:0b:bf:47 (try 1/3)
[ 2087.051639] wlp13s0: authenticated
[ 2087.054185] wlp13s0: associate with e4:46:da:0b:bf:47 (try 1/3)
[ 2087.089348] wlp13s0: RX AssocResp from e4:46:da:0b:bf:47 (capab=0x431 status=0 aid=2)
[ 2087.089535] wlp13s0: associated
[ 2087.114975] IPv6: ADDRCONF(
[ 2377.468882] wlp13s0: deauthenticating from e4:46:da:0b:bf:47 by local choice (Reason: 3=DEAUTH_LEAVING)
[ 2377.929596] IPv6: ADDRCONF(
[ 2378.395369] IPv6: ADDRCONF(
[ 2378.556785] IPv6: ADDRCONF(
[ 2380.008716] wlp13s0: authenticate with e4:46:da:0b:bf:47
[ 2380.018818] wlp13s0: send auth to e4:46:da:0b:bf:47 (try 1/3)
[ 2380.033455] wlp13s0: authenticated
[ 2380.036053] wlp13s0: associate with e4:46:da:0b:bf:47 (try 1/3)
[ 2380.059301] wlp13s0: RX AssocResp from e4:46:da:0b:bf:47 (capab=0x431 status=0 aid=3)
[ 2380.059487] wlp13s0: associated
[ 2380.083012] IPv6: ADDRCONF(
Revision history for this message
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#7 |
From your output: "rtl8723be: error H2C cmd because of Fw download fail!!!"
Do you have the package linux-firmware installed?
Does the file /lib/firmware/
Revision history for this message
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#9 |
What is he output of the command
ls -l /lib/firmware/
Revision history for this message
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#10 |
total 1076
-rw-r--r-- 1 root root 11216 Mar 30 2017 rtl8188efw.bin
-rw-r--r-- 1 root root 13904 Mar 30 2017 rtl8188eufw.bin
-rw-r--r-- 1 root root 16192 Nov 17 2017 rtl8192cfw.bin
-rw-r--r-- 1 root root 16332 Nov 17 2017 rtl8192cfwU_B.bin
-rw-r--r-- 1 root root 14818 Mar 30 2017 rtl8192cfwU.bin
-rw-r--r-- 1 root root 16116 Mar 30 2017 rtl8192cufw_A.bin
-rw-r--r-- 1 root root 16096 Mar 30 2017 rtl8192cufw_B.bin
-rw-r--r-- 1 root root 16014 Mar 30 2017 rtl8192cufw.bin
-rw-r--r-- 1 root root 16116 Mar 30 2017 rtl8192cufw_
-rw-r--r-- 1 root root 31376 Nov 17 2017 rtl8192defw.bin
-rw-r--r-- 1 root root 31818 Nov 17 2017 rtl8192eefw.bin
-rw-r--r-- 1 root root 25264 Nov 17 2017 rtl8192eu_
-rw-r--r-- 1 root root 31818 Nov 17 2017 rtl8192eu_nic.bin
-rw-r--r-- 1 root root 25878 Nov 17 2017 rtl8192eu_
-rw-r--r-- 1 root root 80208 Mar 30 2017 rtl8192sefw.bin
-rw-r--r-- 1 root root 122328 Mar 30 2017 rtl8712u.bin
-rw-r--r-- 1 root root 22172 Mar 30 2017 rtl8723aufw_A.bin
-rw-r--r-- 1 root root 24118 Mar 30 2017 rtl8723aufw_B.bin
-rw-r--r-- 1 root root 19200 Mar 30 2017 rtl8723aufw_
-rw-r--r-- 1 root root 31762 Nov 17 2017 rtl8723befw_36.bin
-rw-r--r-- 1 root root 30746 Nov 17 2017 rtl8723befw.bin
-rw-r--r-- 1 root root 20886 Nov 6 20:00 rtl8723bs_
-rw-r--r-- 1 root root 9120 Nov 6 20:00 rtl8723bs_bt.bin
-rw-r--r-- 1 root root 32108 Nov 6 20:00 rtl8723bs_nic.bin
-rw-r--r-- 1 root root 26398 Nov 6 20:00 rtl8723bs_
-rw-r--r-- 1 root root 20886 Nov 17 2017 rtl8723bu_
-rw-r--r-- 1 root root 32108 Nov 17 2017 rtl8723bu_nic.bin
-rw-r--r-- 1 root root 26398 Nov 17 2017 rtl8723bu_
-rw-r--r-- 1 root root 27726 Nov 6 20:00 rtl8723defw.bin
-rw-r--r-- 1 root root 22996 Mar 30 2017 rtl8723fw_B.bin
-rw-r--r-- 1 root root 11662 Mar 30 2017 rtl8723fw.bin
-rw-r--r-- 1 root root 28348 Nov 17 2017 rtl8821aefw_29.bin
-rw-r--r-- 1 root root 28984 Mar 30 2017 rtl8821aefw.bin
-rw-r--r-- 1 root root 19858 Mar 30 2017 rtl8821aefw_
-rw-r--r-- 1 root root 127496 Apr 24 2018 rtl8822befw.bin
Revision history for this message
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#11 |
ok, the firmware files seem to be correctly available.
I suggest trying something different:
Try changing the configuration of the driver:
Issue the command
echo "options rtl8723be swenc=1 fwlps=0 ips=0 ant_sel=1" | sudo tee /etc/modprobe.
and restart the system.
If this does not help, issue the command
echo "options rtl8723be swenc=1 fwlps=0 ips=0 ant_sel=2" | sudo tee /etc/modprobe.
and restart the system.
If this does not help, but creates problems, you can undo these changes with the command
sudo rm /etc/modprobe.
and a reboot.
Revision history for this message
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#12 |
I have tried but it's not working.
Revision history for this message
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#13 |
"it's not working"
Not working in what sense? Details please!
What is the output of the commands
iwconfig
sudo iwlist scan | grep -Ei 'chan|ssid'
Revision history for this message
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#14 |
1) iwconfig :-
vmnet1 no wireless extensions.
vmnet8 no wireless extensions.
enp7s0 no wireless extensions.
wlp13s0 IEEE 802.11 ESSID:off/any
Retry short limit:7 RTS thr=2347 B Fragment thr:off
Power Management:off
lo no wireless extensions.
2) sudo iwlist scan | grep -Ei 'chan|ssid'
vmnet1 Interface doesn't support scanning.
vmnet8 Interface doesn't support scanning.
lo Interface doesn't support scanning.
enp7s0 Interface doesn't support scanning.
Revision history for this message
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#15 |
for diagnostic purposes please re-run https:/
Revision history for this message
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#16 |
Wifi working but it work if router/mobile is near to laptop. Look like it detect only nearby wifi around 3 ft distance area.
Revision history for this message
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#17 |
Have you tried setting the option for ant_sel as described in comment #11?
Revision history for this message
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#18 |
Yes I have tried . But it's detect only nearest wifi.
Revision history for this message
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#19 |
Have you rebooted after changing the options?
What is the current output of the commands
cat /etc/modprobe.
grep -i rtl8723be /etc/modprobe.conf /etc/modprobe.
And - as already written in comment #15 - It could help to see the current output of the wireless troubleshooting procedure.
Can you help with this problem?
Provide an answer of your own, or ask shrikant warake for more information if necessary.