Installation error: no disk "hd0, msdos1" not found

Asked by Eoin Molloy on 2018-11-27

HI!

So I am trying to dual boot Ubuntu alongside windows. I have made a bootable USB and chosen to boot from the USB. When I choose "Install Ubuntu", the screen goes black and errors come up as follow:

Booting a command list

error: disk 'hd0, msdos1' not found.
error: you need to load the kernel first.

Press any key to continue...

I went into the grub terminal and did "ls -a" which return nothing.
I am unsure what to do from here so any help would be very much appreciated!

Thanks.

Question information

Language:
English Edit question
Status:
Open
For:
Ubuntu Edit question
Assignee:
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Last query:
2018-12-01
Last reply:
2018-11-30
Bashing-om (bashing-om) said : #1

Eoin Molloy ; Hello ...

At this point we can surmise that Windows is a recent version and that the Windows install is UEFI (GPT partitions).
Did you boot the install USB in EFI mode ?

Will be helpful for diagnostic purposes to see from the ubuntu installer in "try ubuntu" mode:
sudo parted -l
cat /proc/sys/kernel/bootloader_type

-maybe this simple-

Eoin Molloy (molloe22) said : #2

Hi,

Windows is updated to the October version. Coincidentally, I have been having problems updating to the latest as it says some files are missing or corrupted which causes the update to fail.

Windows is install in UEFI. I believe it is a GTP partition, windows was already installed when I got the laptop.

I haven't tried to boot in EFI mode. I will research this and attempt to get to "try ubuntu" and try the commands above and post the results.

Thanks!

Eoin Molloy (molloe22) said : #3

Heres the results from DISKPART if it helps:

DISKPART> list disk

  Disk ### Status Size Free Dyn Gpt
  -------- ------------- ------- ------- --- ---
  Disk 0 Online 238 GB 7168 KB *

DISKPART> sel disk 0

Disk 0 is now the selected disk.

DISKPART> list vol

  Volume ### Ltr Label Fs Type Size Status Info
  ---------- --- ----------- ----- ---------- ------- --------- --------
  Volume 0 C Acer NTFS Partition 237 GB Healthy Boot
  Volume 1 Recovery NTFS Partition 1024 MB Healthy
  Volume 2 ESP FAT32 Partition 100 MB Healthy System

DISKPART>

Bashing-om (bashing-om) said : #4

Eoin Molloy; Hey ..

Awaiting " sudo parted -l and cat /proc/sys/kernel/bootloader_type " results.

As this is an Acer machine, are you aware of the vendor lockin on many of the machines ? Many times one must set trust in the firmware to boot any other operating system.
Tutorials to install:
http://ubuntuforums.org/showthread.php?t=1974392
http://ubuntuforums.org/showthread.php?t=2330267 <- set "trust" on the Ubuntu/grub .efi files.
https://ubuntuforums.org/showthread.php?t=2333630 <- oldfred : Ubuntu on Acer Aspire new Laptop
https://ubuntuforums.org/showthread.php?t=2332385#post13525158 <- Re: Installing Linux on A Acer desktop

-my bit to try and help-

Eoin Molloy (molloe22) said : #5

Hi,

So I tried to go into "ty ubuntu" and the same "hd0, msdos1" error showed up.

I also tried to use commend "sudo parted -l" in the grub command line. From this it told me that "sudo" does not exist.
I will try to fix the vendor lock in mentioned above.

I have installed Ubuntu before, I tried to fix a monitor issue which broke ubuntu. So I removed the partition where ubuntu was installed and merged it back to the windows partition. I then removed GRUB from the recovery partition which booted me straight back to windows. This situation happened a second time. However this issue showed now when I am trying to install Ubuntu for the third time.

I don't know if this helps but Windows crashes a lot when using Chrome or Firefox giving me CRITICAL_PROCESS_DIED errors and MEMORY_MANAGEMENT errors.

Thank you all for your input so far, I really appreciate it!

Manfred Hampl (m-hampl) said : #6

When exactly do you see this

no disk "hd0, msdos1" not found

error message?

Did you verify (md5sum) the downloaded installer file before putting it on the USB stick?
Which program did you use to put the installer on the USB stick?

Eoin Molloy (molloe22) said : #7

It happens when I boot off my USB with the ubuntu iso installed on it. I
get to the GRUB menu and choose the install ubuntu option. The error also
appears when I choose the "try ubuntu" option.

Verified md5sum is on the usb stick. I use Unetbootin to mount the iso to
the USB

On Thu, 29 Nov 2018 at 21:02, Manfred Hampl <
<email address hidden>> wrote:

> Your question #676400 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/676400
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> When exactly do you see this
>
> no disk "hd0, msdos1" not found
>
> error message?
>
> Did you verify (md5sum) the downloaded installer file before putting it on
> the USB stick?
> Which program did you use to put the installer on the USB stick?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/676400
>
> You received this question notification because you asked the question.
>

Manfred Hampl (m-hampl) said : #8

This is unxpected.
You should not see a GRUB menu when booting the Ubuntu installer from the USB stick.

Eoin Molloy (molloe22) said : #9

Oh, it is a black screen with four options.
- try ubuntu
- install ubuntu
- OEM installer
- disk check

I simply downloaded the ISO image of Ubuntu and then used unetbootin to
create a bootable USB from said image.

On Fri, 30 Nov 2018 at 07:27, Manfred Hampl <
<email address hidden>> wrote:

> Your question #676400 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/676400
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> This is unxpected.
> You should not see a GRUB menu when booting the Ubuntu installer from the
> USB stick.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/676400/+confirm?answer_id=7
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/676400
>
> You received this question notification because you asked the question.
>

Manfred Hampl (m-hampl) said : #10

Which .iso file did you download and put on the USB stick?

Eoin Molloy (molloe22) said : #11

Ubuntu-18.04.1-desktop-amd64

I downloaded it from here: https://www.ubuntu.com/download/desktop

On Fri, 30 Nov 2018 at 16:57, Manfred Hampl <
<email address hidden>> wrote:

> Your question #676400 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/676400
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> Which .iso file did you download and put on the USB stick?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/676400
>
> You received this question notification because you asked the question.
>

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