Bluetooth adapter not detected Ubuntu 18.10

Asked by harshit on 2018-11-24

I am currently using Kubuntu 18.04 and bluetooth is working fine. But when I installed Kubuntu 18.10 and Xubuntu 18.10 it did not recognize my bluetooth adapter.

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Last query:
2018-11-25
Last reply:
2018-11-25
madbiologist (me-again) said : #1

What is the make and model of your PC? Please open a terminal and run the command lspci -vvnn then paste the output here.

harshit (lawaniya-harshit) said : #2

Outup of lspci -vvnn:

00:00.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:1576]
        Subsystem: Dell Device [1028:078e]
        Control: I/O- Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap- 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0

00:00.2 IOMMU [0806]: Advanced Micro Devices, Inc. [AMD] Device [1022:1577]
        Subsystem: Advanced Micro Devices, Inc. [AMD] Device [1022:1577]
        Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Interrupt: pin A routed to IRQ 24
        Capabilities: <access denied>

00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:98e4] (rev c6) (prog-if 00 [VGA controller])
        Subsystem: Dell Device [1028:078e]
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Interrupt: pin A routed to IRQ 35
        Region 0: Memory at e0000000 (64-bit, prefetchable) [size=256M]
        Region 2: Memory at f0000000 (64-bit, prefetchable) [size=8M]
        Region 4: I/O ports at f000 [size=256]
        Region 5: Memory at feb00000 (32-bit, non-prefetchable) [size=256K]
        Expansion ROM at 000c0000 [disabled] [size=128K]
        Capabilities: <access denied>
        Kernel driver in use: amdgpu
        Kernel modules: amdgpu

00:01.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:15b3]
        Subsystem: Dell Device [1028:078e]
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Interrupt: pin B routed to IRQ 40
        Region 0: Memory at feb64000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: <access denied>
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel

00:02.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:157b]
        Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap- 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-

00:02.4 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Device [1022:157c] (prog-if 00 [Normal decode])
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Interrupt: pin A routed to IRQ 26
        Bus: primary=00, secondary=14, subordinate=14, sec-latency=0
        I/O behind bridge: 0000e000-0000efff
        Memory behind bridge: fea00000-feafffff
        Prefetchable memory behind bridge: 00000000f0800000-00000000f08fffff
        Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR-
        BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
                PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
        Capabilities: <access denied>
        Kernel driver in use: pcieport
        Kernel modules: shpchp

00:02.5 PCI bridge [0604]: Advanced Micro Devices, Inc. [AMD] Device [1022:157c] (prog-if 00 [Normal decode])
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Interrupt: pin A routed to IRQ 27
        Bus: primary=00, secondary=16, subordinate=16, sec-latency=0
        Memory behind bridge: fe600000-fe7fffff
        Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR-
        BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
                PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
        Capabilities: <access denied>
        Kernel driver in use: pcieport
        Kernel modules: shpchp

00:03.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:157b]
        Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap- 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-

00:08.0 Encryption controller [1080]: Advanced Micro Devices, Inc. [AMD] Device [1022:1578]
        Subsystem: Advanced Micro Devices, Inc. [AMD] Device [1022:1578]
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Interrupt: pin A routed to IRQ 255
        Region 0: Memory at f0900000 (64-bit, prefetchable) [size=128K]
        Region 2: Memory at fe900000 (32-bit, non-prefetchable) [size=1M]
        Region 3: Memory at feb6f000 (32-bit, non-prefetchable) [size=4K]
        Region 5: Memory at feb6a000 (32-bit, non-prefetchable) [size=8K]
        Capabilities: <access denied>

00:09.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:157d]
        Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap- 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-

00:09.2 Audio device [0403]: Advanced Micro Devices, Inc. [AMD] Device [1022:157a]
        Subsystem: Dell Device [1028:078e]
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Interrupt: pin A routed to IRQ 41
        Region 0: Memory at feb60000 (32-bit, non-prefetchable) [size=16K]
        Capabilities: <access denied>
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel

00:10.0 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] FCH USB XHCI Controller [1022:7914] (rev 20) (prog-if 30 [XHCI])
        Subsystem: Dell FCH USB XHCI Controller [1028:078e]
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0, Cache Line Size: 64 bytes
        Interrupt: pin A routed to IRQ 18
        Region 0: Memory at feb68000 (64-bit, non-prefetchable) [size=8K]
        Capabilities: <access denied>
        Kernel driver in use: xhci_hcd

00:11.0 SATA controller [0106]: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] [1022:7901] (rev 4b) (prog-if 01 [AHCI 1.0])
        Subsystem: Dell FCH SATA Controller [AHCI mode] [1028:078e]
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap+ 66MHz+ UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 32
        Interrupt: pin A routed to IRQ 19
        Region 0: I/O ports at f140 [size=8]
        Region 1: I/O ports at f130 [size=4]
        Region 2: I/O ports at f120 [size=8]
        Region 3: I/O ports at f110 [size=4]
        Region 4: I/O ports at f100 [size=16]
        Region 5: Memory at feb6d000 (32-bit, non-prefetchable) [size=1K]
        Capabilities: <access denied>
        Kernel driver in use: ahci
        Kernel modules: ahci

00:12.0 USB controller [0c03]: Advanced Micro Devices, Inc. [AMD] FCH USB EHCI Controller [1022:7908] (rev 49) (prog-if 20 [EHCI])
        Subsystem: Dell FCH USB EHCI Controller [1028:078e]
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 32, Cache Line Size: 64 bytes
        Interrupt: pin A routed to IRQ 18
        Region 0: Memory at feb6c000 (32-bit, non-prefetchable) [size=256]
        Capabilities: <access denied>
        Kernel driver in use: ehci-pci

00:14.0 SMBus [0c05]: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller [1022:790b] (rev 4b)
        Subsystem: Dell FCH SMBus Controller [1028:078e]
        Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
        Status: Cap- 66MHz+ UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Kernel driver in use: piix4_smbus
        Kernel modules: i2c_piix4, sp5100_tco

00:14.3 ISA bridge [0601]: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge [1022:790e] (rev 11)
        Subsystem: Dell FCH LPC Bridge [1028:078e]
        Control: I/O+ Mem+ BusMaster+ SpecCycle+ MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap- 66MHz+ UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0

00:18.0 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:15b0]
        Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-

00:18.1 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:15b1]
        Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap- 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-

00:18.2 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:15b2]
        Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap- 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-

00:18.3 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:15b3]
        Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Capabilities: <access denied>

00:18.4 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:15b4]
        Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap- 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Kernel driver in use: fam15h_power
        Kernel modules: fam15h_power

00:18.5 Host bridge [0600]: Advanced Micro Devices, Inc. [AMD] Device [1022:15b5]
        Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap- 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-

14:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller [10ec:8136] (rev 07)
        Subsystem: Dell RTL810xE PCI Express Fast Ethernet controller [1028:078d]
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0, Cache Line Size: 64 bytes
        Interrupt: pin A routed to IRQ 32
        Region 0: I/O ports at e000 [size=256]
        Region 2: Memory at fea00000 (64-bit, non-prefetchable) [size=4K]
        Region 4: Memory at f0800000 (64-bit, prefetchable) [size=16K]
        Capabilities: <access denied>
        Kernel driver in use: r8169
        Kernel modules: r8169

16:00.0 Network controller [0280]: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter [168c:0042] (rev 31)
        Subsystem: Dell QCA9377 802.11ac Wireless Network Adapter [1028:1810]
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Interrupt: pin A routed to IRQ 38
        Region 0: Memory at fe600000 (64-bit, non-prefetchable) [size=2M]
        Capabilities: <access denied>
        Kernel driver in use: ath10k_pci
        Kernel modules: ath10k_pci

Jeremy (wa113y3s) said : #3

Do results from lsusb show a 0cf3:3004 device?

harshit (lawaniya-harshit) said : #4

Not 0cf3:3004 but

Bus 002 Device 002: ID 0cf3:e009 Atheros Communications, Inc.

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