Touchpad function being stopped by mistake

Asked by punyabrat kumar on 2018-11-04

On my Ubuntu 18.04 LTS version, the touchpad function is stopped,The keyboard and mouse is not working completely,Whenever Computer screen appears not even the cursor is available for functioning,Keyboard and mouse completely stopped working,And I have to shutdown the laptop forcefully by pressing power switch,
Is anyone can help me??please

Question information

Language:
English Edit question
Status:
Expired
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
2018-11-05
Last reply:
23 hours ago

Does the system have a make and model?
Do you have the latest BIOS?

punyabrat kumar (punyabrat) said : #2

System information

Manufacturer:HP
Product Name:HP 245 G5 Notebook PC
Version: Type1Productconfigled
Processor: AMD A6-7310 APU with AMD Radeon R4 Graphics

BIOS version: F.21
BIOS vendor:Insyde

punyabrat kumar (punyabrat) said : #3

System information

Manufacturer:HP
Product Name:HP 245 G5 Notebook PC
Version: Type1Productconfigled
Processor: AMD A6-7310 APU with AMD Radeon R4 Graphics

BIOS version: F.21
BIOS vendor:Insyde

punyabrat kumar (punyabrat) said : #4

Please give a solution.... Please

Launchpad Janitor (janitor) said : #5

This question was expired because it remained in the 'Open' state without activity for the last 15 days.