Ubuntu

Touchpad function being stopped by mistake

Asked by punyabrat kumar

On my Ubuntu 18.04 LTS version, the touchpad function is stopped,The keyboard and mouse is not working completely,Whenever Computer screen appears not even the cursor is available for functioning,Keyboard and mouse completely stopped working,And I have to shutdown the laptop forcefully by pressing power switch,
Is anyone can help me??please

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actionparsnip (andrew-woodhead666) said : 		#1

Does the system have a make and model?
Do you have the latest BIOS?

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punyabrat kumar (punyabrat) said : 		#2

System information

Manufacturer:HP
Product Name:HP 245 G5 Notebook PC
Version: Type1Productconfigled
Processor: AMD A6-7310 APU with AMD Radeon R4 Graphics

BIOS version: F.21
BIOS vendor:Insyde

Revision history for this message
punyabrat kumar (punyabrat) said : 		#3

System information

Manufacturer:HP
Product Name:HP 245 G5 Notebook PC
Version: Type1Productconfigled
Processor: AMD A6-7310 APU with AMD Radeon R4 Graphics

BIOS version: F.21
BIOS vendor:Insyde

Revision history for this message
punyabrat kumar (punyabrat) said : 		#4

Please give a solution.... Please

Revision history for this message
Launchpad Janitor (janitor) said : 		#5

This question was expired because it remained in the 'Open' state without activity for the last 15 days.