Software updater shows no details or descriptions, blank page.

Asked by Deborah L. Henry on 2018-10-06

I've been receiving software update notifications that show no description or details about the update, just a blank page. It just shows 69.7 mb will be downloaded. I have no idea what is to be updated. I have a screenshot if needed.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Solved by:
Manfred Hampl
Solved:
2018-10-12
Last query:
2018-10-12
Last reply:
2018-10-12

What is the full output of:

sudo apt-get update
sudo apt-get upgrade

Thanks

Deborah L. Henry (debdebdeb) said : #3

I eventually updated with Synaptic Package Manager.  It had the same
volume of updates & listed everything. My software updater now shows up
to date.  I believe this was a bug in the software updater.  I'm
including a screenshot.  I will report again if the same thing happens
on the next update.

On 10/07/2018 05:32 AM, actionparsnip wrote:
> Your question #674767 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/674767
>
> actionparsnip requested more information:
> sudo apt-get update
> sudo apt-get upgrade
>
> Thanks
>

Replying to the automated email and attaching a file doesn't work.

Can you please give the output of the two commands I gave.

Thanks

Deborah L. Henry (debdebdeb) said : #5

deb2@deb2-305E4A-305E5A-305E7A:~$ sudo apt-get update
[sudo] password for deb2:
Hit:1 http://us.archive.ubuntu.com/ubuntu bionic InRelease
Get:2 http://security.ubuntu.com/ubuntu bionic-security InRelease [83.2 kB]
Get:3 http://us.archive.ubuntu.com/ubuntu bionic-updates InRelease [88.7
kB]
Get:4 http://us.archive.ubuntu.com/ubuntu bionic-backports InRelease
[74.6 kB]
Get:5 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64
DEP-11 Metadata [170 kB]
Get:6 http://us.archive.ubuntu.com/ubuntu bionic-updates/main DEP-11
48x48 Icons [40.8 kB]
Get:7 http://us.archive.ubuntu.com/ubuntu bionic-updates/main DEP-11
64x64 Icons [76.7 kB]
Get:8 http://us.archive.ubuntu.com/ubuntu bionic-updates/universe amd64
DEP-11 Metadata [183 kB]
Get:9 http://us.archive.ubuntu.com/ubuntu bionic-updates/universe DEP-11
48x48 Icons [177 kB]
Ign:10 http://dl.google.com/linux/chrome/deb stable InRelease
Get:11 http://us.archive.ubuntu.com/ubuntu bionic-updates/universe
DEP-11 64x64 Icons [286 kB]
Get:12 http://us.archive.ubuntu.com/ubuntu bionic-updates/multiverse
amd64 DEP-11 Metadata [2,464 B]
Get:13 http://us.archive.ubuntu.com/ubuntu bionic-backports/universe
amd64 DEP-11 Metadata [5,104 B]
Hit:14 http://dl.google.com/linux/chrome/deb stable Release
Hit:15 http://archive.canonical.com/ubuntu bionic InRelease
Fetched 1,187 kB in 9s (128 kB/s)
Reading package lists... Done
deb2@deb2-305E4A-305E5A-305E7A:~$

deb2@deb2-305E4A-305E5A-305E7A:~$ sudo apt-get upgrade
[sudo] password for deb2:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages were automatically installed and are no longer
required:
   libnih-dbus1 libqt4-designer libqt4-help libqt4-opengl libqt4-scripttools
   libqt4-svg libqt4-test libqtassistantclient4 libqtwebkit4
   linux-headers-4.15.0-33 linux-headers-4.15.0-33-generic
   linux-image-4.15.0-33-generic linux-modules-4.15.0-33-generic
   linux-modules-extra-4.15.0-33-generic python-apt python-aptdaemon
   python-aptdaemon.gtk3widgets python-asn1crypto python-attr python-automat
   python-blinker python-bs4 python-cffi-backend python-chardet python-click
   python-colorama python-constantly python-cryptography python-cups
   python-dbus python-debian python-defer python-dirspec python-enum34
   python-html5lib python-httplib2 python-hyperlink python-idna
   python-incremental python-ipaddress python-jwt python-lxml
python-oauthlib
   python-olefile python-openssl python-pam python-pil
   python-piston-mini-client python-pkg-resources python-pyasn1 python-qt4
   python-qt4-dbus python-serial python-sip python-six python-twisted-bin
   python-webencodings python-xapian python-xdg python-zope.interface
   python3-piston-mini-client software-center-aptdaemon-plugins vorbisgain
Use 'sudo apt autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
deb2@deb2-305E4A-305E5A-305E7A:~$

This, of course, is after I updates with Synaptic.

On 10/07/2018 01:12 PM, actionparsnip wrote:
> Your question #674767 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/674767
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> Replying to the automated email and attaching a file doesn't work.
>
> Can you please give the output of the two commands I gave.
>
> Thanks
>

OK then run:

sudo apt-get --purge autoremove

That will clear out the unnecessary packages.

Is it OK now?

Deborah L. Henry (debdebdeb) said : #7

I won't know till new updates are available.  As it stands everything is
up to date.

On 10/07/2018 02:08 PM, actionparsnip wrote:
> Your question #674767 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/674767
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> OK then run:
>
> sudo apt-get --purge autoremove
>
> That will clear out the unnecessary packages.
>
> Is it OK now?
>

Best Manfred Hampl (m-hampl) said : #8

This seems to be a common problem, probably it is the issue which has already been reported as bug #1766217

Deborah L. Henry (debdebdeb) said : #9

Software updater shows list of updates, but no changes or descriptions in the bottom panel. Update successful.