Scanner failure with 1804

Asked by David on 2018-06-04

My Samsung CLX-4195FR worked perfectly with 1604 but in 1804 says it cannot connect to my PC in scanner mode. I have a separate wifi printer scanner which works perfectly.
I have tried the Samsung proprietary software but no resolution.
Can you help please

Question information

Language:
English Edit question
Status:
Expired
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
2018-06-04
Last reply:
2018-06-20

This question was originally filed as bug #1774946.

Brian Murray (brian-murray) said : #1

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. You can also find help posting your problem in the support forum of your local Ubuntu's community http://loco.ubuntu.com/ or asking at http://askubuntu.com. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

Launchpad Janitor (janitor) said : #2

This question was expired because it remained in the 'Open' state without activity for the last 15 days.