Ubuntu 18,04 (32-bit) can not recognize CD/DVD-rom. Notebook HP G69-230US

What is the output of:

sudo lshw -C disk; sudo lshw -C drive; lsb_release -a; uname -a

Thanks

Thank you very mach!

On Tue, May 22, 2018 at 12:02 PM, actionparsnip <
<email address hidden>> wrote:

> Your question #669521 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/669521
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What is the output of:
>
> sudo lshw -C disk; sudo lshw -C drive; lsb_release -a; uname -a
>
> Thanks
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/669521
>
> You received this question notification because you asked the question.
>

Still need the output....

"Воспроизведение не удалось:

DVDRead не может открыть диск «/dev/sr0».

Этот источник не открывается:

VLC не может открыть MRL 'dvd:///dev/sr0'. Ищите более подробную информацию
в лог-файле" - massage on computer.
Sorry! I speak English badly, Thank you!

On Tue, May 22, 2018 at 1:47 PM, actionparsnip <
<email address hidden>> wrote:

> Your question #669521 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/669521
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> Still need the output....
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/669521
>
> You received this question notification because you asked the question.
>

What is the output of the commands

uname -a
lsb_release -crid
ls -l /dev/sr*
id

dmitry@dmitry-HP-G60-Notebook-PC:~$ uname -a
Linux dmitry-HP-G60-Notebook-PC 4.15.0-22-generic #24-Ubuntu SMP Wed May 16
12:12:19 UTC 2018 i686 i686 i686 GNU/Linux
dmitry@dmitry-HP-G60-Notebook-PC:~$ lsb_release -crid
Distributor ID: Ubuntu
Description: Ubuntu 18.04 LTS
Release: 18.04
Codename: bionic
dmitry@dmitry-HP-G60-Notebook-PC:~$ ls -l /dev/sr*
brw-rw----+ 1 root cdrom 11, 0 мая 22 20:47 /dev/sr0
dmitry@dmitry-HP-G60-Notebook-PC:~$ id
uid=1000(dmitry) gid=1000(dmitry)
группы=1000(dmitry),4(adm),24(cdrom),27(sudo),30(dip),46(plugdev),121(lpadmin),131(sambashare)
dmitry@dmitry-HP-G60-Notebook-PC:~$

On Tue, May 22, 2018 at 3:07 PM, Manfred Hampl <
<email address hidden>> wrote:

> Your question #669521 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/669521
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> What is the output of the commands
>
> uname -a
> lsb_release -crid
> ls -l /dev/sr*
> id
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/669521
>
> You received this question notification because you asked the question.
>

What is the output of:

sudo lshw -C disk; sudo lshw -C drive

Thanks

ср, 23 мая 2018 г. в 2:13, actionparsnip <
<email address hidden>>:

> Your question #669521 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/669521
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What is the output of:
>
> sudo lshw -C disk; sudo lshw -C drive
>
> Thanks
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/669521
>
> You received this question notification because you asked the question.
>
Hi, Manfred! Found a mechanical malfunction. Sorry! Thank you for your
work! Dmitry.

Thank you for your help! That is all. Thank you!

чт, 24 мая 2018 г., 9:12 Dmitry Levit <<email address hidden>
>:

> Your question #669521 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/669521
>
> Status: Needs information => Open
>
> You gave more information on the question:
> ср, 23 мая 2018 г. в 2:13, actionparsnip <
> <email address hidden>>:
>
> > Your question #669521 on Ubuntu changed:
> > https://answers.launchpad.net/ubuntu/+question/669521
> >
> > Status: Open => Needs information
> >
> > actionparsnip requested more information:
> > What is the output of:
> >
> > sudo lshw -C disk; sudo lshw -C drive
> >
> > Thanks
> >
> > --
> > To answer this request for more information, you can either reply to
> > this email or enter your reply at the following page:
> > https://answers.launchpad.net/ubuntu/+question/669521
> >
> > You received this question notification because you asked the question.
> >
> Hi, Manfred! Found a mechanical malfunction. Sorry! Thank you for your
> work! Dmitry.
>
> --
> You received this question notification because you asked the question.
>

Please mark the question as solved by visiting https://answers.launchpad.net/ubuntu/+question/669521 and pressing the related button

Thank you for your help!

чт, 24 мая 2018 г., 9:22 Manfred Hampl <<email address hidden>
>:

> Your question #669521 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/669521
>
> Status: Open => Answered
>
> Manfred Hampl proposed the following answer:
> Please mark the question as solved by visiting
> https://answers.launchpad.net/ubuntu/+question/669521 and pressing the
> related button
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/669521/+confirm?answer_id=9
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/669521
>
> You received this question notification because you asked the question.
>

Please mark the question as solved by visiting https://answers.launchpad.net/ubuntu/+question/669521 and pressing the related button

Thank you for your help!

чт, 24 мая 2018 г., 12:17 Manfred Hampl <
<email address hidden>>:

> Your question #669521 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/669521
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> Please mark the question as solved by visiting
> https://answers.launchpad.net/ubuntu/+question/669521 and pressing the
> related button
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/669521
>
> You received this question notification because you asked the question.
>

Thanks Manfred Hampl, that solved my question.