Ubuntu

System crash at boot up

Asked by ubulubuntu

Last weekend i did a fresh install of xubuntu 18.04 and then last thursday it happened.
I booted up xubuntu 18.04 and all i got was a black screen with a cursor in the top left corner.
The screen was switching on and off to constantly.
There was nothing i could do but a new install of xubuntu 18.04.
After installation all went well until a few reboots later the same thing happened.
Black screen turning on and off and nothing else.
The only solution for me was reinstalling 16.04.

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ubulubuntu (xubu2) said : 		#1

I mean the weekend of 5 and 6 may.

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ubulubuntu (xubu2) said : 		#3

This might be usefull.
My hardware is a laptop Acer Aspire v13 with i5-5257u motherboard.
https://ark.intel.com/products/84985/Intel-Core-i5-5257U-Processor-3M-Cache-up-to-3_10-GHz

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ubulubuntu (xubu2) said : 		#4

From the Ubuntu forums:
https://ubuntuforums.org/showthread.php?t=2391700

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actionparsnip (andrew-woodhead666) said : 		#5

I suggest you test your RAM health using Memtest86 from GRUB. Isolate the issue

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ubulubuntu (xubu2) said : 		#6

Already did and got 0 errors.
I've been using 16.04 since release day and never had any problems.
The black screen at boot is only on 18.04.
The screen keeps jumping on and off to continuously.

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actionparsnip (andrew-woodhead666) said : 		#7

I suggest you report a bug.

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ubulubuntu (xubu2) said : 		#8

Perhaps the graphics drivers?

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ubulubuntu (xubu2) said : 		#9

How do i report a bug?

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actionparsnip (andrew-woodhead666) said : 		#10

Possibly video drivers. Is the live CD / USB desktop the same as the installed OS in Bionic?

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ubulubuntu (xubu2) said : 		#11

I only installed with the live iso.

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ubulubuntu (xubu2) said : 		#12

Xubuntu-minimal.

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actionparsnip (andrew-woodhead666) said : 		#13

If you boot to Bionic Xubuntu live CD / USB desktop is it OK or is it the same?

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ubulubuntu (xubu2) said : 		#14

It's ok.

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ubulubuntu (xubu2) said : 		#15

It's not only on Xubuntu but on Ubuntu to.
https://www.youtube.com/watch?v=6lbgtZw-pYQ
He had the same problem.
Bed time now, till tomorrow.
Thanks for the help.

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actionparsnip (andrew-woodhead666) said : 		#16

I use Openbox myself. Could try Lubuntu

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ubulubuntu (xubu2) said : 		#17

Gonna wait till the net-iso is upddated.
I'm sure i'm not the only one with this problem.
I want xubuntu and if it's the video drivers wouldn't have lubuntu the same problem?

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ubulubuntu (xubu2) said : 		#18

I'm at my wit's end here.
Never had any problems with xubuntu until 18.04.
I need internet for work etc.

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actionparsnip (andrew-woodhead666) said : 		#19

Makes sense. What video hardware do you use please?

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actionparsnip (andrew-woodhead666) said : 		#20

16.04 is supported until April 2021 so is a completely viable solution

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ubulubuntu (xubu2) said : 		#21

This is the harware i use.
https://ark.intel.com/products/84985/Intel-Core-i5-5257U-Processor-3M-Cache-up-to-3_10-GHz
Xubuntu is only supported till next year.

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ubulubuntu (xubu2) said : 		#22

I assume you know how to reach the members of the ubuntu team that can update the video drivers.
So please help because i don't know how to reach them.

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ubulubuntu (xubu2) said : 		#23

I'm pretty sure it's because of the updates i received the 10th of may.
Maybe that helps.

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ubulubuntu (xubu2) said : 		#24

Still waiting for some news.
I'm pretty sure the black screen at bootup is because of the graphics driver update i received on may 10.
Any news on the intell drivers being updated again since then?
Is the problem fixed?

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Launchpad Janitor (janitor) said : 		#25

This question was expired because it remained in the 'Open' state without activity for the last 15 days.