Ubuntu 18.04 Screen, mousepad and keyboard freezing on ACER ASPIRE 7

Asked by Cálcio

I'm trying run a Live-USB Ubuntu 18.04 in Aspire 7 A715-71G-796T but after booting Touch-pad, keyboard or USB mouse doesn't works. I can move the mouse pointer but I can't click.

Some information:
    Live USB generated by Rufus using GPT to UEFI;
    Fat 32;
    Pen-drive 2 GB;
    BIOS Factory Default.

Hardware:
    Laptop Acer Aspire 7 A715-71G-796T;
    Intel Core i7 7700HQ 2.8GHz;
    NVIDIA GeForce GTX 1050 with 2GB GDDR5 Dedicated VRAM;
    16GB DDR4 RAM Memory;
    256 GB SSD.

PS: I Can't run any command because everything is freezing.

Question information

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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

If you have a bug reported you don't need a question as well

Revision history for this message
Cálcio (calcio-nit) said :
#2

Sorry I've tried create a bug report, but create this post, than I converted in Bug.

Revision history for this message
Hieu Do Ngoc (hieudn) said :
#3

is there any fix yet ? because i have the exact same problem

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