Ubuntu 16.04 does not shutdown from shutdown menu takes long time.
Ubuntu 16.04 does not shutdown from shutdown menu takes long time.
It shutdown using terminal command sudo shutdown now.
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#1 |
Do you have the latest BIOS?
Is the OS fully updated?
When it is shutting down if you press ESC, you should see the messages on screen.
Do you see any useful details?
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#2 |
The OS is fully updated.
I have latest BIOS.
ganesh@Ganesh-PC:~$ sudo dmidecode -s bios-version
[sudo] password for ganesh:
A13
ganesh@Ganesh-PC:~$ sudo dmidecode -s system-
8JSKB32
ganesh@Ganesh-PC:~$ sudo getSystemId
Libsmbios version: 2.2.28
Product Name: Inspiron 3542
Vendor: Dell Inc.
BIOS Version: A13
System ID: 0x0651
Service Tag: 8JSKB32
Express Service Code: 18611092766
Asset Tag:
Property Ownership Tag: DSCI
ganesh@Ganesh-PC:~$ sudo biosdecode
# biosdecode 2.12
ACPI 2.0 present.
OEM Identifier: DELL
RSD Table 32-bit Address: 0xDABE3028
XSD Table 64-bit Address: 0x00000000DABE3090
SMBIOS 2.8 present.
Structure Table Length: 2098 bytes
Structure Table Address: 0x000EC720
Number Of Structures: 45
Maximum Structure Size: 253 bytes
PNP BIOS 1.0 present.
Event Notification: Not Supported
Real Mode 16-bit Code Address: F000:CB26
Real Mode 16-bit Data Address: F000:0000
16-bit Protected Mode Code Address: 0x000FCB4E
16-bit Protected Mode Data Address: 0x000F0000
PCI Interrupt Routing 1.0 present.
Router ID: 00:1f.0
Exclusive IRQs: None
Compatible Router: 8086:27b8
Slot Entry 1: ID 00:1f, on-board
Slot Entry 2: ID 00:14, on-board
Slot Entry 3: ID 00:1d, on-board
Slot Entry 4: ID 00:1a, on-board
Slot Entry 5: ID 00:1b, on-board
Slot Entry 6: ID 00:19, on-board
Slot Entry 7: ID 00:16, on-board
Slot Entry 8: ID 00:1c, on-board
Slot Entry 9: ID 04:00, slot number 33
Slot Entry 10: ID 06:00, slot number 8
Slot Entry 11: ID 00:15, on-board
Slot Entry 12: ID 00:17, on-board
Slot Entry 13: ID 00:13, on-board
Slot Entry 14: ID 00:01, on-board
Slot Entry 15: ID 00:03, on-board
Slot Entry 16: ID 00:04, on-board
Slot Entry 17: ID 00:02, on-board
Slot Entry 18: ID 07:00, slot number 9
ganesh@Ganesh-PC:~$ sudo dmidecode --type bios
# dmidecode 2.12
SMBIOS 2.8 present.
Handle 0x0000, DMI type 0, 24 bytes
BIOS Information
Vendor: Dell Inc.
Version: A13
Release Date: 01/30/2018
Address: 0xF0000
Runtime Size: 64 kB
ROM Size: 2048 kB
Characteristics:
MCA is supported
PCI is supported
BIOS is upgradeable
BIOS shadowing is allowed
ESCD support is available
Boot from CD is supported
Selectable boot is supported
BIOS ROM is socketed
EDD is supported
5.25"/1.2 MB floppy services are supported (int 13h)
3.5"/720 kB floppy services are supported (int 13h)
3.5"/2.88 MB floppy services are supported (int 13h)
Print screen service is supported (int 5h)
8042 keyboard services are supported (int 9h)
Serial services are supported (int 14h)
Printer services are supported (int 17h)
CGA/mono video services are supported (int 10h)
ACPI is supported
USB legacy is supported
ATAPI Zip drive boot is supported
BIOS boot specification is supported
Targeted content distribution is supported
UEFI is supported
BIOS Revision: 65.13
Handle 0x002E, DMI type 13, 22 bytes
BIOS Language Information
Language Description Format: Long
Installable Languages: 1
en|US|iso8859-1
Currently Installed Language: en|US|iso8859-1
ganesh@Ganesh-PC:~$ sudo lshw
ganesh-pc
description: Portable Computer
product: Inspiron 3542 (0651)
vendor: Dell Inc.
version: Not Specified
serial: 8JSKB32
width: 64 bits
capabilities: smbios-2.8 dmi-2.7 vsyscall32
configuration: boot=normal chassis=portable sku=0651 uuid=44454C4C-
*-core
description: Motherboard
product: 0KHNVP
vendor: Dell Inc.
physical id: 0
version: A13
serial: .8JSKB32.
slot: To Be Filled By O.E.M.
*-firmware
vendor: Dell Inc.
physical id: 0
version: A13
date: 01/30/2018
size: 64KiB
capacity: 1984KiB
*-memory:0 UNCLAIMED
physical id: 1
*-bank UNCLAIMED
slot: DIMM_A
size: 4GiB
width: 64 bits
clock: 1600MHz (0.6ns)
*-memory:1
physical id: 7
slot: System board or motherboard
*-cache:0
physical id: 6
slot: CPU Internal L3
size: 3MiB
capacity: 3MiB
*-cache:1
physical id: 5
slot: CPU Internal L2
size: 512KiB
capacity: 512KiB
*-cache:2
physical id: 4
slot: CPU Internal L1
size: 128KiB
capacity: 128KiB
*-cpu
product: Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz
vendor: Intel Corp.
physical id: 24
bus info: cpu@0
version: Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz
slot: SOCKET 0
size: 1100MHz
capacity: 3800MHz
width: 64 bits
clock: 100MHz
*-memory:2 UNCLAIMED
physical id: 2
*-memory:3 UNCLAIMED
physical id: 3
*-pci
product: Haswell-ULT DRAM Controller
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 0b
width: 32 bits
clock: 33MHz
*-display
bus info: pci@0000:00:02.0
width: 64 bits
clock: 33MHz
bus info: pci@0000:00:03.0
width: 64 bits
clock: 33MHz
*-usb:0
bus info: pci@0000:00:14.0
width: 64 bits
clock: 33MHz
bus info: pci@0000:00:16.0
width: 64 bits
clock: 33MHz
bus info: pci@0000:00:1b.0
width: 64 bits
clock: 33MHz
*-pci:0
bus info: pci@0000:00:1c.0
width: 32 bits
clock: 33MHz
*-pci:1
bus info: pci@0000:00:1c.2
width: 32 bits
clock: 33MHz
bus info: pci@0000:06:00.0
*-pci:2
bus info: pci@0000:00:1c.3
width: 32 bits
clock: 33MHz
bus info: pci@0000:07:00.0
*-usb:1
bus info: pci@0000:00:1d.0
width: 32 bits
clock: 33MHz
*-isa
bus info: pci@0000:00:1f.0
width: 32 bits
clock: 33MHz
*-storage
bus info: pci@0000:00:1f.2
width: 32 bits
clock: 66MHz
*-serial UNCLAIMED
bus info: pci@0000:00:1f.3
width: 64 bits
clock: 33MHz
*-scsi:0
physical id: 8
logical name: scsi0
*-disk
bus info: scsi@0:0.0.0
size: 931GiB (1TB)
bus info: scsi@0:0.0.0,1
bus info: scsi@0:0.0.0,2
bus info: scsi@0:0.0.0,3
bus info: scsi@0:0.0.0,4
*-scsi:1
physical id: 9
logical name: scsi1
*-cdrom
bus info: scsi@1:0.0.0
*-scsi:2
physical id: a
bus info: usb@1:1.8
logical name: scsi2
*-disk
bus info: scsi@2:0.0.0
*-medium
*-battery
description: Lithium Ion Battery
product: DELL FW1MN31
vendor: SMP-SDI2.8
physical id: 1
serial: 1152
slot: Sys. Battery Bay
capacity: 28000mWh
ganesh@Ganesh-PC:~$
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#3 |
This question was expired because it remained in the 'Open' state without activity for the last 15 days.
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#4 |
Thanks For the help.I have resolve the issue by updating BIOS .