up dated ubuntu now wont start

Asked by John on 2018-04-08

I up dated ubuntu , told me restart now wont restart , gets nearly all the way and stops curser wont work any where

Question information

Language:
English Edit question
Status:
Open
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
2018-04-14
Last reply:
2018-04-09

What release of Ubuntu?
What do you see when you boot up? Does GRUB show OK?

Details please....

John (outbackjohn) said : #2

can't find any where where it says GRUB is ok only when booting on
top of screen GHU GRUB Version 2.02 beta 2-36 ubuntu 3.18
It was working OK till I updated , after the update was finished I was
told to restart , after desk top is loaded it stops working . As you can
see in the photo none of the icons on the left show up I can open any
of the icons on desktop but can't delete them , also any Icon with a
http address will go on the Internet , also can't delete that off
screen,,,, Hope you can work some thing out , I have a ubuntu 10.10
netbook disk but couldn't boot from it , not that I have that version on
here . it may be I have to start it from windows , which i haven't used
for years
                                                                 Regards
John

------ Original Message ------

To: <email address hidden>
Sent: Monday, 9 Apr, 2018 At 1:22 AM
Subject: Re: [Question #667710]: up dated ubuntu now wont start

Your question #667710 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/667710

     Status: Open => Needs information

actionparsnip requested more information:
What release of Ubuntu?
What do you see when you boot up? Does GRUB show OK?

Details please....

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+question/667710

You received this question notification because you asked the question.

If you select an older kernel does the system boot OK?

John (outbackjohn) said : #4

I haven't heard back from you I have found that it will boot up as a
guest, may be I need a 16.04 LTS dick to fix the problem Regards John

------ Original Message ------
From: "John" <email address hidden>
To: <email address hidden>
Sent: Monday, 9 Apr, 2018 At 4:43 PM
Subject: Re: [Question #667710]: up dated ubuntu now wont start

Your question #667710 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/667710

     Status: Needs information => Open

You gave more information on the question:
can't find any where where it says GRUB is ok only when booting on
top of screen GHU GRUB Version 2.02 beta 2-36 ubuntu 3.18
It was working OK till I updated , after the update was finished I was
told to restart , after desk top is loaded it stops working . As you can
see in the photo none of the icons on the left show up I can open any
of the icons on desktop but can't delete them , also any Icon with a
http address will go on the Internet , also can't delete that off
screen,,,, Hope you can work some thing out , I have a ubuntu 10.10
netbook disk but couldn't boot from it , not that I have that version on
here . it may be I have to start it from windows , which i haven't used
for years

Regards
John

------ Original Message ------

To: <email address hidden>
Sent: Monday, 9 Apr, 2018 At 1:22 AM
Subject: Re: [Question #667710]: up dated ubuntu now wont start

Your question #667710 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/667710

      Status: Open => Needs information

actionparsnip requested more information:
What release of Ubuntu?
What do you see when you boot up? Does GRUB show OK?

Details please....

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+question/667710

You received this question notification because you asked the question.

You received this question notification because you asked the question.

John (outbackjohn) said : #5

I haven't heard back from you I have found that it will boot up as a
guest, may be I need a 16.04 LTS dick to fix the problem Regards John

------ Original Message ------
From: "John" <email address hidden>
To: <email address hidden>
Sent: Monday, 9 Apr, 2018 At 4:43 PM
Subject: Re: [Question #667710]: up dated ubuntu now wont start

Your question #667710 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/667710

     Status: Needs information => Open

You gave more information on the question:
can't find any where where it says GRUB is ok only when booting on
top of screen GHU GRUB Version 2.02 beta 2-36 ubuntu 3.18
It was working OK till I updated , after the update was finished I was
told to restart , after desk top is loaded it stops working . As you can
see in the photo none of the icons on the left show up I can open any
of the icons on desktop but can't delete them , also any Icon with a
http address will go on the Internet , also can't delete that off
screen,,,, Hope you can work some thing out , I have a ubuntu 10.10
netbook disk but couldn't boot from it , not that I have that version on
here . it may be I have to start it from windows , which i haven't used
for years

Regards
John

------ Original Message ------

To: <email address hidden>
Sent: Monday, 9 Apr, 2018 At 1:22 AM
Subject: Re: [Question #667710]: up dated ubuntu now wont start

Your question #667710 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/667710

      Status: Open => Needs information

actionparsnip requested more information:
What release of Ubuntu?
What do you see when you boot up? Does GRUB show OK?

Details please....

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+question/667710

You received this question notification because you asked the question.

You received this question notification because you asked the question.

Can you help with this problem?

Provide an answer of your own, or ask John for more information if necessary.

To post a message you must log in.