Ubuntu

HP Printer P1005 does not work

Asked by srikumar

using a new computer and new hard disk with Ubuntu 17.10 and the latest updates
HP Printer P 1005 is recognized and is shown under devices>printers
but will not print the test page nor the self test page nor any other document
other details as follows:-
Description: HP LaserJet P1005 USB BC0G5NF HPLIP
Location: (this field is blank)
Device URL : hp:/usb/HP_LaserJet_P1005?serial=BC0G5NF7
Make & Model: HP LaserJet P1005 Foomatic/foo2xqx (recommended)
any suggestion?
Thank you

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actionparsnip (andrew-woodhead666) said : 		#1

What is the output of:

lsb_release -a; uname -a; apt-cache policy hplip; lsusb

Thanks

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srikumar (ssrikumar) said : 		#2

The Output is as follows:-

user@user-System-Product-Name:~$ lsb_release -a; uname -a; apt-cache policy hplip; lsusb
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 17.10
Release: 17.10
Codename: artful
Linux user-System-Product-Name 4.13.0-31-generic #34-Ubuntu SMP Fri Jan 19 16:34:46 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
hplip:
  Installed: 3.17.7+repack0-3
  Candidate: 3.17.7+repack0-3
  Version table:
 *** 3.17.7+repack0-3 500
        500 http://ci.archive.ubuntu.com/ubuntu artful/main amd64 Packages
        100 /var/lib/dpkg/status
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 001 Device 006: ID 0ac8:3420 Z-Star Microelectronics Corp. Venus USB2.0 Camera
Bus 001 Device 004: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 003: ID 04a9:190e Canon, Inc.
Bus 001 Device 008: ID 12d1:1003 Huawei Technologies Co., Ltd. E220 HSDPA Modem / E230/E270/E870 HSDPA/HSUPA Modem
Bus 001 Device 002: ID 058f:9380 Alcor Micro Corp. Flash Drive
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
user@user-System-Product-Name:~$

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

https://developers.hp.com/hp-linux-imaging-and-printing/supported_devices/index

your printer is supported by HPLIP 2.8.2 and later, so should work.

If you remove the printer from Ubuntu and power of the printer then reboot the system, log in and power the printer does it setup OK?

Revision history for this message
srikumar (ssrikumar) said : 		#4

Thank you for the response.

Did the above as instructed. The printer is shown as under "Devices" but
settings>devices>additional printer settings>printer>all the menu items are grey other than for view print queue

any suggestions?

I remember that on an earlier occasion there was a "requires a proprietory plug in". But not this time since the recommended "Foomatic" driver was chosen.
Is the proprietory plugin required and is there a way to install this.
Thank you

Revision history for this message
srikumar (ssrikumar) said : 		#5

How to install HP Tool Box.

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Launchpad Janitor (janitor) said : 		#6

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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srikumar (ssrikumar) said : 		#7

found the following solution in the Internet:-

Run command : sudo hp-setup -i and then follow the instructions for installation
but first delete the printer and then run this command.

The HP P1005 Printer now works.

This question may now be closed.
Thank you.