Black monitor with white text: trace 16c31f1efdfbc9ac

Asked by Lenka Sedláčková on 2018-01-11


When I wanted to launch my laptop this message (in picture) showed up. There is nothing I can do now, I mean I can not continue to the home page of my OS (LINUX UBUNTU 16.04). Can you help me, please? THX for your help.


při zapnutí ntb se mi zobrazí na černé obrazovce zpráva, viz obrázek. Nemůžu z toho vyskočit a pokračovat na domovskou stránku. Mám Linux Ubuntu 16.04. Můžete mi prosím pomoc, co dál? Díky za pomoc.

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Have you tested your RAM using Memtest86 from GRUB?

Edmond Beaudoin (edmond777) said : #2

I have the same problem with Ubuntustudio 16.04 (parts of the messages, e.g. memory addresses, are different). It started when I updated to kernel linux-4.4.0-108-lowlatency. So, I was talking to someone on #ubuntustudio and he did an update and got kernel linux-4.4.0-109-lowlatency. So I will boot the previous kernel (-104) and update (hopefully to -109) and see if that clears it up.

Edmond Beaudoin (edmond777) said : #6

Sorry to add that comment 4 times. Won't happen again.

Edmond Beaudoin (edmond777) said : #7

Oh, BTW, i did run memtest86+ successfully

Edmond Beaudoin (edmond777) said : #8

I rebooted with older kernel, updated, got a newer kernel, and everything is fine. If you don't know how to boot with an older kernel 1) boot from CD or USB, look in your boot directory for a kernel before the current one that is causing the problem. Search for how to edit grub entries at boot time, edit the entry to use the older kernel and then boot it.

Launchpad Janitor (janitor) said : #9

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