Slow printer response - 2 hour processing time - System errors.

Asked by Paul Garff on 2018-01-11

I run ubuntu 16.04 and do frequent upgrades. 5 days ago after and upgrade my system keeps getting "Sorry ubuntu is experiencing internal errors" with no details. The system will not shut down without pulling the power plug. When doing a normal shutdown or a restart, the system keeps scrolling the same error messages over and over. I can't stop the scrolling to read the error stream. The printer takes up to 2 hours to process a print request. How do I fix this mess? I've rebooted the system but it does not help.

Question information

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Status:
Answered
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Ubuntu Edit question
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Last query:
2018-01-12
Last reply:
2018-01-12

What printer do you have?
How do you connect to the printer? USB? WiFi?

Paul Garff (pbgarff) said : #2

I have a HP Desk jet pro that is connected to my pc via a USB port.

Paul Garff (pbgarff) said : #3

I have a HP Desk jet pro that is connected to my pc via a USB port.

On Thu, Jan 11, 2018 at 12:42 PM, actionparsnip <
<email address hidden>> wrote:

> Your question #662957 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/662957
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What printer do you have?
> How do you connect to the printer? USB? WiFi?
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/662957
>
> You received this question notification because you asked the question.
>

What is the output of:

lsb_release -a; uname -a; apt-cache policy hplip

Thanks

Paul Garff (pbgarff) said : #5

lsb_release -a; uname -a; apt-cache policy hplip
LSB Version; core-9.......
Distributor ID: Ubuntu
Description: Ubuntu 16.04.3 LTS
Release 16.04
Codename: xenial

Linux garfdog 4.4.0 - 109 generic #132-Ubuntu SMP .......

hplip:
    Installed (none)
    Candidate: 3.16.3+repack0- 1 500
    Version table
          3.16.3_repack0-1 500
          500 http://us.archive.ubuntu.com/ununtu xenial/main i386 Packages
          100 /var/lib/dpkg/status

Hopefully, this will be enough. There doesn't seem to be a way to cut and paste from a terminal screen.

Then run:

sudo apt-get install hplip

Reboot to test

Paul Garff (pbgarff) said : #8

How do i install hplip? I know there a terminal command but I've forgotten what it is.
A hint from you would be appreciated.

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