i keep getting a pop-up that my ubuntu 16 encountered an error and it has been freezing seriously. i dont know if the two issues are related.
Since the pop-ups, i cant launch firefox; i get:
Add-ons: disable-media-wmf-nv12%40mozilla.org:1.1,firefox%40getpocket.com:1.0.5,aushelper%40mozilla.org:2.0,e10srollout%40mozilla.org:3.05,webcompat%40mozilla.org:1.1,screenshots%40mozilla.org:19.2.0,followonsearch%40mozilla.com:0.9.6,shield-recipe-client%40mozilla.org:76.1,formautofill%40mozilla.org:1.0,activity-stream%40mozilla.org:2017.11.07.1100-7f4e3634,onboarding%40mozilla.org:1.0,langpack-en-GB%40firefox.mozilla.org:57.0.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:57.0.1,langpack-en-ZA%40firefox.mozilla.org:57.0.1
AddonsShouldHaveBlockedE10s: 0
BuildID: 20171129230914
ContentSandboxCapabilities: 119
ContentSandboxCapable: 1
ContentSandboxLevel: 3
CrashTime: 1514817640
DOMIPCEnabled: 1
E10SCohort: multiBucket4
EMCheckCompatibility: true
FramePoisonBase: 0000004041121792
FramePoisonSize: 4096
InstallTime: 1512558023
Notes: Ubuntu 16.04.3 LTSFP(D00-L1000-W00000000-T000) OpenGL: Intel Open Source Technology Center -- Mesa DRI Intel(R) Broadwell GT1 x86/MMX/SSE2 -- 3.0 Mesa 17.0.7 -- texture_from_pixmap
WR? WR-
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 166507
StartupCrash: 0
StartupTime: 1514817619
TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20171129230914","version":"57.0.1","vendor":"Mozilla","platformVersion":"57.0.1","xpcomAbi":"x86-gcc3","hotfixVersion":"20170302.01","updaterAvailable":false},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":3953,"virtualMaxMB":null,"cpu":{"count":2,"cores":2,"vendor":"GenuineIntel","family":6,"model":61,"stepping":4,"l2cacheKB":256,"l3cacheKB":2048,"speedMHz":1500,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Linux","version":"4.10.0-42-generic","locale":"en-NG"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":"Intel Open Source Technology Center -- Mesa DRI Intel(R) Broadwell GT1 x86/MMX/SSE2","vendorID":"Intel Open Source Technology Center","deviceID":"Mesa DRI Intel(R) Broadwell GT1 x86/MMX/SSE2","subsysID":null,"RAM":null,"driver":null,"driverVersion":"3.0 Mesa 17.0.7","driverDate":null,"GPUActive":true}],"monitors":[],"features":{"compositor":"none","gpuProcess":{"status":"unused"}}},"appleModelId":null},"settings":{"attribution":{},"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"e10sCohort":"multiBucket4","telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true,"browser.search.region":"NG","browser.search.widget.inNavBar":true,"browser.startup.page":3},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{},"experiments":{"e10sCohort":{"branch":"multiBucket4"}}}
Theme: classic/1.0
ThreadIdNameMapping: 7074:"Gecko_IOThread",7075:"Timer",7076:"Link Monitor",7077:"Socket Thread",7078:"JS Watchdog",7086:"Hang Monitor",7089:"Cache2 I/O",7090:"GMPThread",7091:"StreamTrans #1",7092:"SoftwareVsyncThread",7093:"Compositor",7094:"ImgDecoder #1",7095:"ImgDecoder #2",7096:"ImageIO",7100:"LoadRoots",7101:"SysProxySetting",7102:"ProxyResolution",7103:"DataStorage",7104:"URL Classifier",7106:"DataStorage",7105:"DNS Resolver #1",7107:"Classifier Update",7108:"DataStorage",7109:"HTML5 Parser",7110:"IPDL Background",7115:"DOM Worker",
Throttleable: 1
UptimeTS: 623.79180573
Vendor: Mozilla
Version: 57.0.1
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
