auf meinem neuen HP Ntebook lässt sich kein Ubuntu installieren. Was muß ich beachten

From Google Translate:

I bought a new HP notebook without an operating system, because I only work with Linux. However, I do not come to the device to complete the installation. The Live CD is up and running and I can try any OS on it, but during installation something hangs and I just have to cancel. Can someone help me?
Many Thanks
Hans-Jürgen Herbert

Did you MD5 test the ISO you downloaded?
Are you installing using USB or CD? If it's a CD did you burn as slowly as possible?

I used a CD (multi-boot CD from "Linux Welt") I used several times very successful on other PC's. The CD starts also normally and I can try every system (Ubuntu, Mint, Suse...) but when I would like to install it, it does not install complete. It stops at an installation step and I can only make a shut down

Hans-jürgen Herbert

-----Ursprüngliche Mitteilung-----
Von: actionparsnip <email address hidden>
An: ichherby <email address hidden>
Verschickt: Di, 21. Nov 2017 20:33
Betreff: Re: [Question #660993]: auf meinem neuen HP Ntebook lässt sich kein Ubuntu installieren. Was muß ich beachten

Your question #660993 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/660993

    Status: Open => Needs information

actionparsnip requested more information:
Did you MD5 test the ISO you downloaded?
Are you installing using USB or CD? If it's a CD did you burn as slowly as possible?

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Which version of Ubuntu is on that disc?
At which step does the installation process stop?
Is there an error message shown?
Have you already tried different options (e.g. deselect "download updates during install")?

You might consider trying the genuine Ubuntu installer (download from https://www.ubuntu.com/download/desktop/thank-you?version=16.04.3&architecture=amd64 ) instead of your multi-OS disc.

Are you selecting to install updates after installing? I suggest you don't use this or even connect to the Web during installation

The version is 14.04 and the installation stops at the screen asking name and password. The button "next" will not activate. At the version 16.04 (I also used several times without problems) activate the button "next" on the screen for name and PW but afterwards the screen goes black with no further reaction.

Hans-jürgen Herbert

-----Ursprüngliche Mitteilung-----
Von: Manfred Hampl <email address hidden>
An: ichherby <email address hidden>
Verschickt: Mi, 22. Nov 2017 14:54
Betreff: Re: [Question #660993]: auf meinem neuen HP Ntebook lässt sich kein Ubuntu installieren. Was muß ich beachten

Your question #660993 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/660993

    Status: Open => Answered

Manfred Hampl proposed the following answer:
Which version of Ubuntu is on that disc?
At which step does the installation process stop?
Is there an error message shown?
Have you already tried different options (e.g. deselect "download updates during install")?

You might consider trying the genuine Ubuntu installer (download from
https://www.ubuntu.com/download/desktop/thank-
you?version=16.04.3&architecture=amd64 ) instead of your multi-OS disc.

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If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+question/660993/+confirm?answer_id=3

If you still need help, you can reply to this email or go to the
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https://answers.launchpad.net/ubuntu/+question/660993

You received this question notification because you asked the question.

I tried updates during installation and without updates during installation. Always the same result

Hans-jürgen Herbert

-----Ursprüngliche Mitteilung-----
Von: actionparsnip <email address hidden>
An: ichherby <email address hidden>
Verschickt: Mi, 22. Nov 2017 15:48
Betreff: Re: [Question #660993]: auf meinem neuen HP Ntebook lässt sich kein Ubuntu installieren. Was muß ich beachten

Your question #660993 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/660993

actionparsnip proposed the following answer:
Are you selecting to install updates after installing? I suggest you
don't use this or even connect to the Web during installation

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+question/660993/+confirm?answer_id=4

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+question/660993

You received this question notification because you asked the question.

This question was expired because it remained in the 'Open' state without activity for the last 15 days.