Trusty Unity desktop crashes on search or shutdown

Asked by Jaime Cruz on 2017-11-07

Not sure what happened but hoping someone can help. Running Trusty Tahr on a Thinkpad T410. Ever since Thursday morning (October 26) when I applied the latest updates, Unity crashes every time I click the "Search your computer" icon at the top of the launcher. Pressing the "Super" key causes the same crash. The "Shutdown" and "Restart" buttons don't do anything (I have to open the terminal and enter "sudo shutdown" to shut down the computer). HELP! More than happy to provide ANY documentation you require. My desktop computer (an HP Pavilion) is at the exact same maintenance level and is not experiencing this problem.

Question information

Language:
English Edit question
Status:
Open
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
2017-11-07
Last reply:
2017-11-07

If you log in as guest, is the system OK?

Jaime Cruz (jaime-cruz) said : #2

No, it crashed in the same manner.

Jaime Cruz (jaime-cruz) said : #3

Is there any other information I can provide? I can reproduce this issue at will. Occasionally the error reporter will pop up, but it doesn't seem to be transmitting the data even though I tell it to. I tried copying the information into the clipboard so I could paste it into gedit, but that didn't work either. Is there a log somewhere with this information?

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