Help diagnosing SCSI scanner problem(Mustek mfs-6000cx)

Asked by halfprice5

I have a Mustek MFS-6000CX scanner connected to an Adaptec 2940 SCSI card. I have read sane-mustek, the meier-geinitz web site and followed links & directions given. I've also downloaded sane, xsane, libsane, and libsane-extras.

Sudo sane-find-scanner does not see my scanner, lspci shows an adaptec 2940. I've also sudo modprobe sg with no success.

What else can I do to resolve the problem getting the scanner to work?

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halfprice5 (mssinc1) said :
#1

I'm running 8.10

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halfprice5 (mssinc1) said :
#2

Anyone please?

I'm really stuck, could someone help?

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halfprice5 (mssinc1) said :
#3

Would someone please explain why I can't get an answer? I've read/done what I've seen and can not get it to work.

I am a noob with linux/ubuntu. At this point I do not know if I have defective hardware or something configured wrong.

If I'm asking in the wrong forum, asking the wrong way etc. please set me straight.

Thanks,

Bob

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halfprice5 (mssinc1) said :
#4

I've upgaded to 9.04 and I've been working/reading sane-scsi, sane-mustek, and any howto I can find relevant. Still no success.

lscsi returned,

[0:0:0:0] disk ATA QUANTUM FIREBALL A5U. /dev/sda

[0:0:1:0] cd/dvd ATAPI CD R DH52RYP TX12 /dev/sr0

[2:0:0:0] scanner MUSTEK MFS-06000CX 4.05 -

scanimage returned

halfprice5@halfprice5-desktop:~$ scanimage

scanimage: no SANE devices found

sudo sane-find-scanner returned,

# sane-find-scanner will now attempt to detect your scanner. If the

  # result is different from what you expected, first make sure your

  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that

  # you have loaded a kernel SCSI driver for your SCSI adapter.

  # No USB scanners found. If you expected something different, make sure that

  # you have loaded a kernel driver for your USB host controller and have setup

  # the USB system correctly. See man sane-usb for details.

/etc/sane.d/mustek.conf was edited to contain the following

#-------------------------- SCSI scanners -----------------------------------

scsi MUSTEK MFS-06000CX Scanner 0 00 02 00

Scanner is on, tried new scsi cable

scsi card is a DTC 3130/NCR53c810

What am I missing? Still does not work

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Paul Perkins (thirdspace) said :
#5

Not many of us seem to be using SCSI desktop scanners any more, so even though I have a different brand of scanner (a Canon) and a different SCSI interface, I might as well offer my observations. For me, if and only if the scanner is attached and powered up before the computer boots, the sane-find-scanner command finds my scanner. I then have to manually fix the ownership of /dev/sg2 and plant a link from /dev/sg2 to /dev/scanner before any other applications can find the scanner. /dev/sg2 was identified for me by sane-find-scanner. If sane-find-scanner did not find your scanner, I would try to verify that your scsi interface is supported and initialized successfully. Look in the "messages" log file, or do lsmod and look for scsi_transport_spi. Sorry I can't offer specific help, it worked automatically on my computer. If the SCSI interface is OK, I would next suspect the scanner. Your model appears to be supported according to http://www.sane-project.org/man/sane-mustek.5.html but there are some "interesting" comments in the section on SCSI ADAPTER TIPS. My comments here are based on using an Ubuntu 9.04 CD in Live mode. For what it is worth, OpenSUSE drives my scanner without any command-line messing about, though it did require a trip through their YaST graphical system management application to "set it up".

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halfprice5 (mssinc1) said :
#6

Paul,

Thanks for your response,

I did have the scanner on and attached, I've read/done every applicable thing on sane-mustek. lsscsi did find the scanner lsmod did find the driver loaded in the kernel, however sudo sane-find-scanner did not.

I've tried both the Adaptec 2940 and the DTC 3130/ncr53c810 card with no change in anyway other than the obvious name changes with lsscsi

The only thing I can conclude is the 12+ years of storage were not kind to the Mustek and the trash bin is the proper place for it. Shame though because it is a 8.5x14.

Thanks again, I apparently did everything I could do. Many weeks of pounding my head into the keyboard were for naught save for the learning experience. Bet I could get a scsi scanner thats good to work in a flash!

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MiniMaxR (ubuntu-maximini-world) said :
#7

In 9.04 no SCSI scanner is working because of the missing sg.ko kernel module, see bug #365791.