stopped printer

Asked by Paul Garff on 2017-10-11

hp 8710 office jet was installed and working. After i did a ubuntu 16.04 upgrade the printer stopping working - only prints test pages.
printer status: stopped - File "/usr/lib/cups/filter/hpcups" not available: No such file or directory
                            Stopped - File "/usr/lib/cups/filter/hpcups" not available: No such file or directory
How do I get the printer to start working again?

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
2017-10-11
Last reply:
2017-10-11

Try:

sudo apt-get --reinstall install hplip

Power off the printer and remove it from the Ubuntu configuration.

Reboot and log in and power on the printer and try a new print

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