ubuntu screen goes black in every 30 seconds not lock

Asked by JITENDER SHRAWAT on 2017-10-04

I HAVE INSTALLED UBUNTU 17.04 VERSION. IT IS A 64 BIT SYSTEM. I HAVE A DELL LAPTOP. MY SCREEN GOES BLACK IN EVERY 30 SECONDS RANDOMLY.WHEN I MOVE THE TOUCHPAD IT RETURNS.I HAVE CHECKED THE SETTINGS OF BRIGHTNESS AND LOCK IT IS SET TO 10 MINUTES OF INACTIVITY.I ALSO CHECKED THE POWER SETTINGS IT IS SET TO 30 MINUTES OF INACTIVITY.I INSTALLED CAFFEINE ALSO. THAT ALSO DID NOT WORK.I ENTERED THE COMMAND "xset -dpms" but that also DID NOT WORK. WHAT SHOULD I DO NOW.

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Status:
Expired
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Ubuntu Edit question
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Last query:
2017-10-04
Last reply:
2017-10-19

Please don't post in all caps. It's harder to read and looks like YOU ARE SHOUTING. SO DON'T.

What is the output of:

sudo dmidecode -t 1; sudo lshw -C display; lsb_release -a; uname -a

Thanks

Launchpad Janitor (janitor) said : #3

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.