Ubuntu 17.10 audio CD not detected while data CD and DVD are detected.

Asked by corrado venturini

Ubuntu 17.10 audio CD are not detected while data CD and data DVD are detected.
When I insert a data CD I have a notification and I see the CD in files. With audio CD nothing happens.
Also empty DVD are not detected.
No problem on same PC, different partition with Ubuntu 16.04.
I have the same problem on 3 different PC running Ubuntu 17.10.

I think I should open a bug but I don't know which package may be involved.
Thanks.

corrado@corrado-0926:~$ inxi -Fx
System: Host: corrado-0926 Kernel: 4.13.0-12-generic x86_64 bits: 64 gcc: 7.2.0
           Desktop: Gnome 3.26.0 (Gtk 3.22.21-0ubuntu1) Distro: Ubuntu Artful Aardvark (development branch)
Machine: Device: desktop Mobo: ASRock model: H110M-G/M.2 serial: N/A UEFI: American Megatrends v: P1.10 date: 05/11/2017
CPU: Dual core Intel Core i3-7100 (-HT-MCP-) arch: Skylake rev.9 cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 15648
           clock speeds: max: 3900 MHz 1: 3900 MHz 2: 3900 MHz 3: 3900 MHz 4: 3900 MHz
Graphics: Card: Intel HD Graphics 630 bus-ID: 00:02.0
           Display Server: x11 (X.Org 1.19.3 ) driver: i915 Resolution: 1680x1050@59.88hz
           OpenGL: renderer: Mesa DRI Intel HD Graphics 630 (Kaby Lake GT2)
           version: 4.5 Mesa 17.2.1 Direct Render: Yes
Audio: Card Intel Sunrise Point-H HD Audio driver: snd_hda_intel bus-ID: 00:1f.3
           Sound: Advanced Linux Sound Architecture v: k4.13.0-12-generic
Network: Card: Intel Ethernet Connection (2) I219-V driver: e1000e v: 3.2.6-k bus-ID: 00:1f.6
           IF: enp0s31f6 state: up speed: 100 Mbps duplex: full mac: 70:85:c2:44:7b:86
Drives: HDD Total Size: 1000.2GB (1.5% used)
           ID-1: /dev/sda model: TOSHIBA_DT01ACA1 size: 1000.2GB
Partition: ID-1: / size: 32G used: 6.0G (20%) fs: ext4 dev: /dev/sda3
           ID-2: swap-1 size: 8.59GB used: 0.00GB (0%) fs: swap dev: /dev/sda2
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 37.5C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info: Processes: 230 Uptime: 17 min Memory: 1261.5/7684.1MB Init: systemd runlevel: 5 Gcc sys: N/A
           Client: Shell (bash 4.4.121) inxi: 2.3.37
corrado@corrado-0926:~$

With NO CD inserted:
*-cdrom
       description: DVD-RAM writer
       product: DVDRAM GH24NSD1
       vendor: HL-DT-ST
       physical id: 0.0.0
       bus info: scsi@1:0.0.0
       logical name: /dev/cdrom
       logical name: /dev/cdrw
       logical name: /dev/dvd
       logical name: /dev/dvdrw
       logical name: /dev/sr0
       version: LG00
       capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
       configuration: ansiversion=5 status=nodisc

With audio CD inserted:
*-cdrom
       description: DVD-RAM writer
       product: DVDRAM GH24NSD1
       vendor: HL-DT-ST
       physical id: 0.0.0
       bus info: scsi@1:0.0.0
       logical name: /dev/cdrom
       logical name: /dev/cdrw
       logical name: /dev/dvd
       logical name: /dev/dvdrw
       logical name: /dev/sr0
       version: LG00
       capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
       configuration: ansiversion=5 status=ready
     *-medium
          physical id: 0
          logical name: /dev/cdrom

With a data CD inserted:
 *-cdrom
       description: DVD-RAM writer
       product: DVDRAM GH24NSD1
       vendor: HL-DT-ST
       physical id: 0.0.0
       bus info: scsi@1:0.0.0
       logical name: /dev/cdrom
       logical name: /dev/cdrw
       logical name: /dev/dvd
       logical name: /dev/dvdrw
       logical name: /dev/sr0
       logical name: /media/corrado/QC_11_50
       version: LG00
       capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
       configuration: ansiversion=5 mount.fstype=iso9660 mount.options=ro,nosuid,nodev,relatime,norock,check=r,map=n,blocksize=2048,uid=1000,gid=1000,dmode=500,fmode=400 state=mounted status=ready
     *-medium
          physical id: 0
          logical name: /dev/cdrom
          logical name: /media/corrado/QC_11_50
          configuration: mount.fstype=iso9660 mount.options=ro,nosuid,nodev,relatime,norock,check=r,map=n,blocksize=2048,uid=1000,gid=1000,dmode=500,fmode=400 state=mounted

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actionparsnip (andrew-woodhead666) said :
#1

What media players have you tried?

Revision history for this message
corrado venturini (corradoventu) said :
#2

I have Rhythmbox, Totem and VLC, but the problem is BEFORE the media player, the audio CD is not recognized/detected by the system before I can try to play it, the audio CD does not appear at all..

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#3

Then I suggest you report a bug. Artful is not ready and not stable

Revision history for this message
corrado venturini (corradoventu) said :
#4

I know I should open a bug but I don't know which package may be involved.
May You please suggest how do? ... ubuntu-bug PackageName ...
what packagename should I specify? just ubuntu?
Thanks.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#5

ubuntu-bug lshw

The bug guys can move it if necessary

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corrado venturini (corradoventu) said :
#6

Can you help with this problem?

Provide an answer of your own, or ask corrado venturini for more information if necessary.

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