Ubuntu 17.10 audio CD not detected while data CD and DVD are detected.

Asked by corrado venturini on 2017-09-30

Ubuntu 17.10 audio CD are not detected while data CD and data DVD are detected.
When I insert a data CD I have a notification and I see the CD in files. With audio CD nothing happens.
Also empty DVD are not detected.
No problem on same PC, different partition with Ubuntu 16.04.
I have the same problem on 3 different PC running Ubuntu 17.10.

I think I should open a bug but I don't know which package may be involved.
Thanks.

corrado@corrado-0926:~$ inxi -Fx
System: Host: corrado-0926 Kernel: 4.13.0-12-generic x86_64 bits: 64 gcc: 7.2.0
           Desktop: Gnome 3.26.0 (Gtk 3.22.21-0ubuntu1) Distro: Ubuntu Artful Aardvark (development branch)
Machine: Device: desktop Mobo: ASRock model: H110M-G/M.2 serial: N/A UEFI: American Megatrends v: P1.10 date: 05/11/2017
CPU: Dual core Intel Core i3-7100 (-HT-MCP-) arch: Skylake rev.9 cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 15648
           clock speeds: max: 3900 MHz 1: 3900 MHz 2: 3900 MHz 3: 3900 MHz 4: 3900 MHz
Graphics: Card: Intel HD Graphics 630 bus-ID: 00:02.0
           Display Server: x11 (X.Org 1.19.3 ) driver: i915 Resolution: 1680x1050@59.88hz
           OpenGL: renderer: Mesa DRI Intel HD Graphics 630 (Kaby Lake GT2)
           version: 4.5 Mesa 17.2.1 Direct Render: Yes
Audio: Card Intel Sunrise Point-H HD Audio driver: snd_hda_intel bus-ID: 00:1f.3
           Sound: Advanced Linux Sound Architecture v: k4.13.0-12-generic
Network: Card: Intel Ethernet Connection (2) I219-V driver: e1000e v: 3.2.6-k bus-ID: 00:1f.6
           IF: enp0s31f6 state: up speed: 100 Mbps duplex: full mac: 70:85:c2:44:7b:86
Drives: HDD Total Size: 1000.2GB (1.5% used)
           ID-1: /dev/sda model: TOSHIBA_DT01ACA1 size: 1000.2GB
Partition: ID-1: / size: 32G used: 6.0G (20%) fs: ext4 dev: /dev/sda3
           ID-2: swap-1 size: 8.59GB used: 0.00GB (0%) fs: swap dev: /dev/sda2
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 37.5C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info: Processes: 230 Uptime: 17 min Memory: 1261.5/7684.1MB Init: systemd runlevel: 5 Gcc sys: N/A
           Client: Shell (bash 4.4.121) inxi: 2.3.37
corrado@corrado-0926:~$

With NO CD inserted:
*-cdrom
       description: DVD-RAM writer
       product: DVDRAM GH24NSD1
       vendor: HL-DT-ST
       physical id: 0.0.0
       bus info: scsi@1:0.0.0
       logical name: /dev/cdrom
       logical name: /dev/cdrw
       logical name: /dev/dvd
       logical name: /dev/dvdrw
       logical name: /dev/sr0
       version: LG00
       capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
       configuration: ansiversion=5 status=nodisc

With audio CD inserted:
*-cdrom
       description: DVD-RAM writer
       product: DVDRAM GH24NSD1
       vendor: HL-DT-ST
       physical id: 0.0.0
       bus info: scsi@1:0.0.0
       logical name: /dev/cdrom
       logical name: /dev/cdrw
       logical name: /dev/dvd
       logical name: /dev/dvdrw
       logical name: /dev/sr0
       version: LG00
       capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
       configuration: ansiversion=5 status=ready
     *-medium
          physical id: 0
          logical name: /dev/cdrom

With a data CD inserted:
 *-cdrom
       description: DVD-RAM writer
       product: DVDRAM GH24NSD1
       vendor: HL-DT-ST
       physical id: 0.0.0
       bus info: scsi@1:0.0.0
       logical name: /dev/cdrom
       logical name: /dev/cdrw
       logical name: /dev/dvd
       logical name: /dev/dvdrw
       logical name: /dev/sr0
       logical name: /media/corrado/QC_11_50
       version: LG00
       capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
       configuration: ansiversion=5 mount.fstype=iso9660 mount.options=ro,nosuid,nodev,relatime,norock,check=r,map=n,blocksize=2048,uid=1000,gid=1000,dmode=500,fmode=400 state=mounted status=ready
     *-medium
          physical id: 0
          logical name: /dev/cdrom
          logical name: /media/corrado/QC_11_50
          configuration: mount.fstype=iso9660 mount.options=ro,nosuid,nodev,relatime,norock,check=r,map=n,blocksize=2048,uid=1000,gid=1000,dmode=500,fmode=400 state=mounted

Question information

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Status:
Answered
For:
Ubuntu Edit question
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Last query:
2017-10-01
Last reply:
2017-10-01

What media players have you tried?

I have Rhythmbox, Totem and VLC, but the problem is BEFORE the media player, the audio CD is not recognized/detected by the system before I can try to play it, the audio CD does not appear at all..

Then I suggest you report a bug. Artful is not ready and not stable

I know I should open a bug but I don't know which package may be involved.
May You please suggest how do? ... ubuntu-bug PackageName ...
what packagename should I specify? just ubuntu?
Thanks.

ubuntu-bug lshw

The bug guys can move it if necessary

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