IntelĀ® Ethernet Network Adapter XXV710-DA2 not working with Ubuntu 14 and 16

Asked by Syed Ammar Saif on 2017-08-07

I have added 25Gb intel card in my server and installed its driver from Intel Website i40evf-2.0.30
But when i try to reinstall the OS, these cards are not picked up the OS.

I can see the link UP on the Switch also the speed shows up on the existing OS for one interface only:

sysadmin@rte-primary:~/i40e$ ethtool p6p2
Settings for p6p2:
 Supported ports: [ ]
 Supported link modes: 1000baseT/Full
                         1000baseKX/Full
                         10000baseT/Full
                         10000baseKR/Full
 Supported pause frame use: Symmetric
 Supports auto-negotiation: Yes
 Advertised link modes: 1000baseT/Full
                         1000baseKX/Full
                         10000baseT/Full
                         10000baseKR/Full
 Advertised pause frame use: No
 Advertised auto-negotiation: Yes
 Speed: Unknown!
 Duplex: Unknown! (255)
 Port: Other
 PHYAD: 0
 Transceiver: external
 Auto-negotiation: off
Cannot get wake-on-lan settings: Operation not permitted
 Current message level: 0x0000000f (15)
          drv probe link timer
 Link detected: no
sysadmin@rte-primary:~/i40e$ ethtool p6p1
Settings for p6p1:
 Supported ports: [ FIBRE ]
 Supported link modes: Not reported
 Supported pause frame use: Symmetric
 Supports auto-negotiation: Yes
 Advertised link modes: Not reported
 Advertised pause frame use: No
 Advertised auto-negotiation: Yes
 Speed: 25000Mb/s
 Duplex: Full
 Port: FIBRE
 PHYAD: 0
 Transceiver: external
 Auto-negotiation: off
Cannot get wake-on-lan settings: Operation not permitted
 Current message level: 0x0000000f (15)
          drv probe link timer
 Link detected: yes
sysadmin@rte-primary:~/i40e$

udo lshw -C network

 *-network:0
       description: Ethernet interface
       product: Ethernet Controller 10-Gigabit X540-AT2
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:01:00.0
       logical name: p255p1
       version: 01
       serial: 2c:60:0c:f9:40:f5
       size: 1Gbit/s
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi msix pciexpress bus_master cap_list ethernet physical tp 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=ixgbe driverversion=4.2.1-k duplex=full firmware=0x800003e2 latency=0 link=yes multicast=yes port=twisted pair promiscuous=yes slave=yes speed=1Gbit/s
       resources: irq:24 memory:c6000000-c61fffff ioport:6020(size=32) memory:c6204000-c6207fff memory:c7400000-c74fffff memory:c7300000-c73fffff
  *-network:1
       description: Ethernet interface
       product: Ethernet Controller 10-Gigabit X540-AT2
       vendor: Intel Corporation
       physical id: 0.1
       bus info: pci@0000:01:00.1
       logical name: p255p2
       version: 01
       serial: 2c:60:0c:f9:40:f5
       size: 1Gbit/s
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi msix pciexpress bus_master cap_list ethernet physical tp 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=ixgbe driverversion=4.2.1-k duplex=full firmware=0x800003e2 latency=0 link=yes multicast=yes port=twisted pair promiscuous=yes slave=yes speed=1Gbit/s
       resources: irq:123 memory:c5e00000-c5ffffff ioport:6000(size=32) memory:c6200000-c6203fff memory:c7200000-c72fffff memory:c7100000-c71fffff
  *-network:0
       description: Ethernet interface
       product: 82599ES 10-Gigabit SFI/SFP+ Network Connection
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:04:00.0
       logical name: p3p1
       version: 01
       serial: 54:ab:3a:6f:89:f2
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi msix pciexpress vpd bus_master cap_list rom ethernet physical fibre
       configuration: autonegotiation=off broadcast=yes driver=ixgbe driverversion=4.2.1-k duplex=full firmware=0x800004e0 latency=0 link=yes multicast=yes port=fibre promiscuous=yes slave=yes
       resources: irq:28 memory:c7680000-c76fffff ioport:4020(size=32) memory:c7704000-c7707fff memory:c7600000-c767ffff memory:c6700000-c67fffff memory:c6600000-c66fffff
  *-network:1
       description: Ethernet interface
       product: 82599ES 10-Gigabit SFI/SFP+ Network Connection
       vendor: Intel Corporation
       physical id: 0.1
       bus info: pci@0000:04:00.1
       logical name: p3p2
       version: 01
       serial: 54:ab:3a:6f:89:f2
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi msix pciexpress vpd bus_master cap_list rom ethernet physical fibre
       configuration: autonegotiation=off broadcast=yes driver=ixgbe driverversion=4.2.1-k firmware=0x800004e0 latency=0 link=no multicast=yes port=fibre promiscuous=yes slave=yes
       resources: irq:208 memory:c7580000-c75fffff ioport:4000(size=32) memory:c7700000-c7703fff memory:c7500000-c757ffff memory:c6500000-c65fffff memory:c6400000-c64fffff
  *-network:0
       description: Ethernet interface
       product: Intel Corporation
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:83:00.0
       logical name: p6p1
       version: 02
       serial: 3c:fd:fe:a8:00:38
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi msix pciexpress bus_master cap_list rom ethernet physical fibre autonegotiation
       configuration: autonegotiation=off broadcast=yes driver=i40e driverversion=2.0.23 duplex=full firmware=5.51 0x80002bca 1.1568.0 ip=10.24.31.211 latency=0 link=yes multicast=yes port=fibre
       resources: irq:34 memory:fa000000-faffffff memory:fb808000-fb80ffff memory:fbe80000-fbefffff memory:fb400000-fb7fffff memory:fb910000-fba0ffff
  *-network:1 DISABLED
       description: Ethernet interface
       product: Intel Corporation
       vendor: Intel Corporation
       physical id: 0.1
       bus info: pci@0000:83:00.1
       logical name: p6p2
       version: 02
       serial: 3c:fd:fe:a8:00:39
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi msix pciexpress bus_master cap_list rom ethernet physical 1000bt-fd autonegotiation
       configuration: autonegotiation=off broadcast=yes driver=i40e driverversion=2.0.23 firmware=5.51 0x80002bca 1.1568.0 latency=0 link=no multicast=yes
       resources: irq:34 memory:f9000000-f9ffffff memory:fb800000-fb807fff memory:fbe00000-fbe7ffff memory:fb000000-fb3fffff memory:fb810000-fb90ffff
  *-network:0
       description: Ethernet interface
       physical id: 1
       logical name: br-ctrl
       serial: 2c:60:0c:f9:40:f5
       capabilities: ethernet physical
       configuration: broadcast=yes driver=openvswitch ip=10.24.100.11 link=yes
  *-network:1
       description: Ethernet interface
       physical id: 2
       logical name: vnet0
       serial: fe:54:00:62:d7:97
       size: 10Mbit/s
       capabilities: ethernet physical
       configuration: autonegotiation=off broadcast=yes driver=tun driverversion=1.6 duplex=full link=yes multicast=yes port=twisted pair speed=10Mbit/s
  *-network:2
       description: Ethernet interface
       physical id: 3
       logical name: vnet6
       serial: fe:54:00:dd:12:8d
       size: 10Mbit/s
       capabilities: ethernet physical
       configuration: autonegotiation=off broadcast=yes driver=tun driverversion=1.6 duplex=full link=yes multicast=yes port=twisted pair speed=10Mbit/s
  *-network:3
       description: Ethernet interface
       physical id: 4
       logical name: eq-mgmt
       serial: de:4c:73:75:58:6f
       capabilities: ethernet physical
       configuration: broadcast=yes driver=openvswitch ip=10.24.1.248 link=yes
  *-network:4
       description: Ethernet interface
       physical id: 5
       logical name: vnet5
       serial: fe:54:00:6b:db:91
       size: 10Mbit/s
       capabilities: ethernet physical
       configuration: autonegotiation=off broadcast=yes driver=tun driverversion=1.6 duplex=full link=yes multicast=yes port=twisted pair speed=10Mbit/s
  *-network:5
       description: Ethernet interface
       physical id: 6
       logical name: bond1
       serial: 54:ab:3a:6f:89:f2
       capabilities: ethernet physical
       configuration: autonegotiation=off broadcast=yes driver=bonding driverversion=3.7.1 duplex=full firmware=2 link=yes master=yes multicast=yes promiscuous=yes
  *-network:6
       description: Ethernet interface
       physical id: 7
       logical name: vnet4
       serial: fe:54:00:cd:ce:fb
       size: 10Mbit/s
       capabilities: ethernet physical
       configuration: autonegotiation=off broadcast=yes driver=tun driverversion=1.6 duplex=full link=yes multicast=yes port=twisted pair speed=10Mbit/s
  *-network:7 DISABLED
       description: Ethernet interface
       physical id: 8
       logical name: ovs-system
       serial: 92:2f:20:7d:f7:7d
       capabilities: ethernet physical
       configuration: broadcast=yes driver=openvswitch link=no multicast=yes
  *-network:8
       description: Ethernet interface
       physical id: 9
       logical name: bond0
       serial: 2c:60:0c:f9:40:f5
       size: 1Gbit/s
       capabilities: ethernet physical
       configuration: autonegotiation=off broadcast=yes driver=bonding driverversion=3.7.1 duplex=full firmware=2 link=yes master=yes multicast=yes promiscuous=yes speed=1Gbit/s
  *-network:9
       description: Ethernet interface
       physical id: a
       logical name: vnet3
       serial: fe:54:00:3d:61:86
       size: 10Mbit/s
       capabilities: ethernet physical
       configuration: autonegotiation=off broadcast=yes driver=tun driverversion=1.6 duplex=full link=yes multicast=yes port=twisted pair speed=10Mbit/s
  *-network:10
       description: Ethernet interface
       physical id: b
       logical name: br-data
       serial: 54:ab:3a:6f:89:f2
       capabilities: ethernet physical
       configuration: broadcast=yes driver=openvswitch link=yes
  *-network:11
       description: Ethernet interface
       physical id: c
       logical name: vnet2
       serial: fe:54:00:cf:8a:6a
       size: 10Mbit/s
       capabilities: ethernet physical
       configuration: autonegotiation=off broadcast=yes driver=tun driverversion=1.6 duplex=full link=yes multicast=yes port=twisted pair speed=10Mbit/s
  *-network:12
       description: Ethernet interface
       physical id: d
       logical name: sw-mgmt
       serial: 46:16:62:c3:bf:26
       capabilities: ethernet physical
       configuration: broadcast=yes driver=openvswitch ip=192.168.241.9 link=yes
  *-network:13
       description: Ethernet interface
       physical id: e
       logical name: vnet1
       serial: fe:54:00:63:2b:6f
       size: 10Mbit/s
       capabilities: ethernet physical
       configuration: autonegotiation=off broadcast=yes driver=tun driverversion=1.6 duplex=full link=yes multicast=yes port=twisted pair speed=10Mbit/s
  *-network:14
       description: Ethernet interface
       physical id: f
       logical name: ha
       serial: e6:b1:7d:10:c1:66
       capabilities: ethernet physical
       configuration: broadcast=yes driver=openvswitch ip=169.254.241.10 link=yes
root@rte-primary:~#

root@rte-primary:~# dmesg | grep -e eth -e e1000
[ 3.260046] i40e 0000:83:00.0 p6p1: renamed from eth0
[ 3.282982] i40e 0000:83:00.1 p6p2: renamed from eth2
[ 3.282988] systemd-udevd[252]: renamed network interface eth0 to p6p1
[ 3.326983] systemd-udevd[256]: renamed network interface eth2 to p6p2
[ 3.535559] ixgbe 0000:04:00.1 p3p2: renamed from eth2
[ 3.551072] systemd-udevd[247]: renamed network interface eth2 to p3p2
[ 3.551427] ixgbe 0000:01:00.1 p255p2: renamed from eth3
[ 3.575083] systemd-udevd[248]: renamed network interface eth3 to p255p2
[ 3.575095] ixgbe 0000:04:00.0 p3p1: renamed from eth0
[ 3.603075] ixgbe 0000:01:00.0 p255p1: renamed from eth1
[ 3.603083] systemd-udevd[249]: renamed network interface eth0 to p3p1
[ 3.623021] systemd-udevd[246]: renamed network interface eth1 to p255p1
[ 31.287404] drbd r0: Method to ensure write ordering: drain

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu Edit question
Assignee:
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Last query:
2017-08-09
Last reply:
2017-08-09

That's a lot of NICs. How many Ethernet ports do you have on the system?

the issue is on the NIC ports p6p1 and p6p2

Just tested with Ubuntu 17 and i can see durning the Installation 25GB NIC Interfaces are picked up by the OS.
So the problem is with missing drivers for 25GB NIC cards in Ubuntu 14 and 16.

Sounds like you need the newer kernel. Grab the 4.10 kernel and test

Can you share that procedure,

A simple web search would give you guides galore. He's one such guide...

http://ubuntuhandbook.org/index.php/2017/02/install-kernel-4-10-ubuntu-linux-mint/

thanks for the info, but this apply to when i have a running ubuntu and i want to update the grub or install the FW of NIC manually.
The problem is with the Intial OS Installation whereas on Ubunut 14 and 16 dont have the 25NIC drivers part of it.

Can you help with this problem?

Provide an answer of your own, or ask Syed Ammar Saif for more information if necessary.

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