Software Updater problem
During the past few days, if I run the Software Updater app I get the following message:
https:/
If I click CONTINUE I am shown a list of software (libraries, apps and stuff) that are going to be installed (100 Meg +). Then, If I click INSTALL on the next screen nothing happens. I can wait for 10 minutes but nothing seems to be occuring. So I have to cancel the operation. Now, If I go again to my original screen and click PARTIAL UPGRADE, I am presented with various categories: (1) Software to be added, (2) Software to be removed, (3) Software to be upgraded. This is a list of 200 Meg or more worth of software. My problem with this is that in category (2) there is a good amount of applications that I use regularly, that I don't want to be removed, and they don't show in category (3) as upgrades. So, I stopped the operation. How do I solve this and have software updater app working normally? Thanks.
Question information
- Language:
- English Edit question
- Status:
- Solved
- For:
- Ubuntu Edit question
- Assignee:
- No assignee Edit question
- Solved by:
- Manfred Hampl
- Solved:
- Last query:
- Last reply:
Revision history for this message
|
#1 |
Reboot the system and log back in then run:
sudo apt-get update
sudo apt-get upgrade
sudo apt-get -f install
what is the output please?
Revision history for this message
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#2 |
Andrew:
Thanks for answering. Here's the output for the first and third command.
williepabon@
[sudo] password for williepabon:
Ign:1 http://
Ign:2 http://
Hit:3 http://
Ign:4 http://
Hit:5 http://
Hit:6 http://
Hit:7 http://
Get:8 http://
Hit:9 http://
Hit:10 http://
Hit:11 http://
Get:13 https:/
Get:15 http://
Get:17 http://
Hit:18 https:/
Ign:13 https:/
Fetched 311 kB in 1s (167 kB/s)
Reading package lists... Done
W: GPG error: https:/
W: The repository 'https:/
N: Data from such a repository can't be authenticated and is therefore potentially dangerous to use.
N: See apt-secure(8) manpage for repository creation and user configuration details.
williepabon@
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
libmircommon5 libmircommon5:i386 libwireshark6 libwiretap5 libwsutil6
linux-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
Use 'sudo apt autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 92 not upgraded.
I have a question about the upgrade command. Reason being because the partial upgrade using the GUI (as I explained above) will remove (and not upgrade) about nine (9) apps that I regularly use (I have a list). So, I need further advise on how to avoid the removal of those apps. Thanks
Revision history for this message
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#3 |
If you run:
sudo apt-get --purge autoremove
You will clean up your system some.
Revision history for this message
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#4 |
What are you trying to upgrade to?
Are you trying to upgrade to Yakkety (Ubuntu 16.10) to then get to Zesty (Ubuntu 17.04)? Is this the goal?
Revision history for this message
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#5 |
Andrew:
No, I'm not trying to upgrade the OS. This messages came some time ago while doing regular updates of my current version (16.04). I just want to get the software updater app out of the mode of Partial Upgrade, because of an unknown problem in my system.
wp
Revision history for this message
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#6 |
I suggest that you execute the simulation command
apt-get --simulate dist-upgrade
and copy/paste all output into this question document that we can see what the updater wants to do.
Revision history for this message
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#7 |
Manfred:
Thanks for answering. Here is the output requested:
williepabon@
[sudo] password for williepabon:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages were automatically installed and are no longer required:
libllvm3.8 libllvm3.8:i386 libmircommon5 libmircommon5:i386 libwireshark6
libwiretap5 libwsutil6 linux-headers-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
Use 'sudo apt autoremove' to remove them.
The following packages will be REMOVED:
libgles1-mesa
The following NEW packages will be installed:
libinput-bin libllvm4.0 libllvm4.0:i386 libsensors4:i386
The following packages will be upgraded:
apt apt-transport-https apt-utils base-files binutils gdb gdbserver
gir1.
gnome-
grub2-common imagemagick imagemagick-6.q16 imagemagick-common kmod
libappstream-
libdrm-amdgpu1 libdrm-amdgpu1:i386 libdrm-intel1 libdrm-intel1:i386
libdrm-nouveau2 libdrm-
libdrm2 libdrm2:i386 libegl1-mesa libegl1-mesa:i386 libgbm1 libgbm1:i386
libgl1-mesa-dri libgl1-
libglapi-mesa libglapi-mesa:i386 libgles2-mesa libimage-
libimage-
libmagick+
libmagickwand
libwacom-common libwacom2 libwayland-client0 libwayland-
libwayland-
libwayland-
libwebkit2gtk
libxfont1 mesa-vdpau-drivers mesa-vdpau-
ntpdate nvidia-331 nvidia-340 nvidia-
python3-
ubuntu-
update-manager update-manager-core whoopsie xfonts-utils
92 upgraded, 4 newly installed, 1 to remove and 0 not upgraded.
Inst base-files [9.4ubuntu4.4] (9.4ubuntu4.5 Ubuntu:
Conf base-files (9.4ubuntu4.5 Ubuntu:
Inst libapt-pkg5.0 [1.2.20] (1.2.24 Ubuntu:
Conf libapt-pkg5.0 (1.2.24 Ubuntu:
Inst libapt-inst2.0 [1.2.20] (1.2.24 Ubuntu:
Inst apt [1.2.20] (1.2.24 Ubuntu:
Conf apt (1.2.24 Ubuntu:
Inst apt-utils [1.2.20] (1.2.24 Ubuntu:
Remv libgles1-mesa [12.0.6-
Inst google-
Inst grub-pc [2.02~beta2-
Inst grub-pc-bin [2.02~beta2-
Inst grub2-common [2.02~beta2-
Inst grub-common [2.02~beta2-
Inst libmagickwand-
Inst libmagickcore-
Inst imagemagick-common [8:6.8.
Inst ntpdate [1:4.2.
Inst whoopsie [0.2.52.3] (0.2.52.5 Ubuntu:
Inst libwhoopsie0 [0.2.52.3] (0.2.52.5 Ubuntu:
Inst kmod [22-1ubuntu4] (22-1ubuntu5 Ubuntu:
Inst libkmod2 [22-1ubuntu4] (22-1ubuntu5 Ubuntu:
Conf libkmod2 (22-1ubuntu5 Ubuntu:
Inst sudo [1.8.16-0ubuntu1.4] (1.8.16-0ubuntu1.5 Ubuntu:
Inst apt-transport-https [1.2.20] (1.2.24 Ubuntu:
Inst libdrm2 [2.4.70-
Inst libdrm2:i386 [2.4.70-
Inst ubuntu-
Inst ubuntu-
Inst update-manager [1:16.04.6] (1:16.04.7 Ubuntu:
Inst update-manager-core [1:16.04.6] (1:16.04.7 Ubuntu:
Inst python3-distupgrade [1:16.04.21] (1:16.04.22 Ubuntu:
Inst python3-
Inst gir1.2-webkit2-4.0 [2.16.3-
Inst gir1.2-
Inst libwayland-
Inst libwayland-
Inst libwayland-client0 [1.9.0-1] (1.12.0-
Inst libwayland-
Inst libwayland-server0 [1.9.0-1] (1.12.0-
Inst libwayland-
Inst libegl1-mesa [12.0.6-
Inst libegl1-mesa:i386 [12.0.6-
Inst libgbm1:i386 [12.0.6-
Inst libgbm1 [12.0.6-
Inst libdrm-amdgpu1 [2.4.70-
Inst libdrm-amdgpu1:i386 [2.4.70-
Inst libdrm-intel1 [2.4.70-
Inst libdrm-intel1:i386 [2.4.70-
Inst libdrm-nouveau2 [2.4.70-
Inst libdrm-
Inst libdrm-radeon1 [2.4.70-
Inst libdrm-radeon1:i386 [2.4.70-
Inst libgl1-
Inst libgl1-mesa-glx [12.0.6-
Inst libosmesa6:i386 [12.0.6-
Inst libosmesa6 [12.0.6-
Inst libgles2-mesa [12.0.6-
Inst libglapi-mesa [12.0.6-
Inst libglapi-mesa:i386 [12.0.6-
Inst libllvm4.0 (1:4.0-
Inst libgl1-
Inst libgl1-mesa-dri [12.0.6-
Inst libllvm4.0:i386 (1:4.0-
Inst libsensors4:i386 (1:3.4.0-2 Ubuntu:16.04/xenial [i386])
Inst libwebkit2gtk-
Inst libwebkit2gtk-
Inst libjavascriptco
Inst binutils [2.26.1-
Inst gdb [7.11.1-
Inst gdbserver [7.11.1-
Inst ubuntu-software [3.20.1+
Inst gnome-software [3.20.1+
Inst gnome-software-
Inst libappstream-glib8 [0.5.13-1ubuntu4] (0.5.13-1ubuntu5 Ubuntu:
Inst imagemagick [8:6.8.
Inst imagemagick-6.q16 [8:6.8.
Inst libcuda1-340 [340.102-
Inst libcuda1-331 [340.102-
Inst libimage-
Inst libimage-
Inst libwacom2 [0.18-1] (0.22-1~
Inst libwacom-common [0.18-1] (0.22-1~
Inst libinput-bin (1.6.3-
Inst libinput10 [1.2.3-1ubuntu1] (1.6.3-
Inst libmagick+
Inst libmagickcore-
Inst libwacom-bin [0.18-1] (0.22-1~
Inst libwayland-
Inst libwayland-cursor0 [1.9.0-1] (1.12.0-
Inst libxatracker2 [12.0.6-
Inst libxfont1 [1:1.5.1-1] (1:1.5.
Inst mesa-vdpau-
Inst mesa-vdpau-drivers [12.0.6-
Inst module-init-tools [22-1ubuntu4] (22-1ubuntu5 Ubuntu:
Inst nvidia-340 [340.102-
Inst nvidia-331 [340.102-
Inst nvidia-
Inst nvidia-
Inst unattended-upgrades [0.90ubuntu0.6] (0.90ubuntu0.7 Ubuntu:
Inst xfonts-utils [1:7.7+3] (1:7.7+
Conf libapt-inst2.0 (1.2.24 Ubuntu:
Conf apt-utils (1.2.24 Ubuntu:
Conf google-
Conf grub-common (2.02~beta2-
Conf grub2-common (2.02~beta2-
Conf grub-pc-bin (2.02~beta2-
Conf grub-pc (2.02~beta2-
Conf imagemagick-common (8:6.8.
Conf libmagickcore-
Conf libmagickwand-
Conf ntpdate (1:4.2.
Conf libwhoopsie0 (0.2.52.5 Ubuntu:
Conf whoopsie (0.2.52.5 Ubuntu:
Conf kmod (22-1ubuntu5 Ubuntu:
Conf sudo (1.8.16-0ubuntu1.5 Ubuntu:
Conf apt-transport-https (1.2.24 Ubuntu:
Conf libdrm2:i386 (2.4.76-
Conf libdrm2 (2.4.76-
Conf python3-distupgrade (1:16.04.22 Ubuntu:
Conf python3-
Conf ubuntu-
Conf update-manager-core (1:16.04.7 Ubuntu:
Conf ubuntu-
Conf update-manager (1:16.04.7 Ubuntu:
Conf gir1.2-
Conf libjavascriptco
Conf libwayland-client0 (1.12.0-
Conf libwayland-
Conf libwayland-server0 (1.12.0-
Conf libwayland-
Conf libgbm1 (17.0.7-
Conf libgbm1:i386 (17.0.7-
Conf libdrm-amdgpu1 (2.4.76-
Conf libdrm-amdgpu1:i386 (2.4.76-
Conf libdrm-intel1 (2.4.76-
Conf libdrm-intel1:i386 (2.4.76-
Conf libdrm-nouveau2 (2.4.76-
Conf libdrm-
Conf libdrm-radeon1 (2.4.76-
Conf libdrm-radeon1:i386 (2.4.76-
Conf libglapi-mesa (17.0.7-
Conf libglapi-mesa:i386 (17.0.7-
Conf libllvm4.0 (1:4.0-
Conf libllvm4.0:i386 (1:4.0-
Conf libgl1-mesa-dri (17.0.7-
Conf libsensors4:i386 (1:3.4.0-2 Ubuntu:16.04/xenial [i386])
Conf libgl1-
Conf libegl1-mesa (17.0.7-
Conf libegl1-mesa:i386 (17.0.7-
Conf libgl1-mesa-glx (17.0.7-
Conf libgl1-
Conf libwayland-
Conf libwayland-
Conf libwebkit2gtk-
Conf gir1.2-webkit2-4.0 (2.16.6-
Conf libosmesa6 (17.0.7-
Conf libosmesa6:i386 (17.0.7-
Conf libgles2-mesa (17.0.7-
Conf libwebkit2gtk-
Conf binutils (2.26.1-
Conf gdb (7.11.1-
Conf gdbserver (7.11.1-
Conf gnome-software-
Conf libappstream-glib8 (0.5.13-1ubuntu5 Ubuntu:
Conf gnome-software (3.20.5-
Conf ubuntu-software (3.20.5-
Conf imagemagick-6.q16 (8:6.8.
Conf imagemagick (8:6.8.
Conf libcuda1-340 (340.102-
Conf libcuda1-331 (340.102-
Conf libimage-
Conf libimage-
Conf libwacom-common (0.22-1~
Conf libwacom2 (0.22-1~
Conf libinput-bin (1.6.3-
Conf libinput10 (1.6.3-
Conf libmagick+
Conf libmagickcore-
Conf libwacom-bin (0.22-1~
Conf libwayland-cursor0 (1.12.0-
Conf libwayland-
Conf libxatracker2 (17.0.7-
Conf libxfont1 (1:1.5.
Conf mesa-vdpau-drivers (17.0.7-
Conf mesa-vdpau-
Conf module-init-tools (22-1ubuntu5 Ubuntu:
Conf nvidia-340 (340.102-
Conf nvidia-331 (340.102-
Conf nvidia-
Conf nvidia-
Conf unattended-upgrades (0.90ubuntu0.7 Ubuntu:
Conf xfonts-utils (1:7.7+
williepabon@
Revision history for this message
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#8 |
Manfred:
When I try to run a partial upgrade using the GUI the results are somewhat different than in the command "dist-upgrade". Here are some pictures when I try a partial upgrade:
Do you wnat to start the upgrade?
https:/
A portion of what to be installed
https:/
A portion of what is no longer needed
https:/
A portion of what is being removed
https:/
A portion of what is being upgraded
https:/
Hope this info help in the solution of the problem. Thanks.
wp
Revision history for this message
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#9 |
I do not know why the partial upgrade via the GUI wants to uninstall so many packages.
The command line dist-upgrade removes only libgles1-mesa, but that should not be needed because libgles2-mesa is there.
Revision history for this message
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#10 |
Manfred:
So, your suggestion is to run the distribution upgrade to see if this solves my problem with the GUI? Any other?
wp
Revision history for this message
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#11 |
Try running
sudo apt-get dist-upgrade
and before the real execution you will see the actions that will happen (probably "92 upgraded, 4 newly installed, 1 to remove and 0 not upgraded.") and will be asked whether you want to really do this.
Compare the list of modified packages with the output from the simulation, and if it is not the same, you better answer with "n" to abort the upgrade.
Revision history for this message
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#12 |
Manfred:
Sorry, to answer so late in the week. Had to do a few other things. Anyway, I ran the command today and had to abort because there were differences in the stuff that would be installed, removed and/or upgraded; also on the quantities. The original command (the simulation) says: "92 upgraded, 4 newly installed, 1 to remove and 0 not upgraded." When I ran the command as above, it says: "96 upgraded, 8 newly installed, 1 to remove, and 0 not upgraded. Need to get 282 MB from archives." Please, advice about the next steps I should take to solve this problem. Thanks.
wp
Revision history for this message
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#13 |
I assume that the difference is caused by some additional upgrades provided in the period between running the simulation and this real command (probably Linux kernel 4.4.0-89 from 2017-08-03).
But what you see is that only one single package has to be removed (I assume libgles1-mesa wich is replaced by libgles2-mesa).
I do not see any reason for not executung the apt-get dist-upgrade.
Revision history for this message
|
#14 |
Manfred:
Thanks for answering. I confess that I have very little understanding of the way the upgrade processes occur. I don't want to break my system ( it's been very stable and trustworthy for the past few years), so, tread with caution. So, please, analyze the following output (the dist-upgrade that I aborted), and confirm your last recommendation, to execute the upgrade command.
williepabon@
[sudo] password for williepabon:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages were automatically installed and are no longer required:
libllvm3.8 libllvm3.8:i386 libmircommon5 libmircommon5:i386 libwireshark6
libwiretap5 libwsutil6 linux-headers-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
linux-
Use 'sudo apt autoremove' to remove them.
The following packages will be REMOVED:
libgles1-mesa
The following NEW packages will be installed:
libinput-bin libllvm4.0 libllvm4.0:i386 libsensors4:i386
linux-
linux-
The following packages will be upgraded:
apt apt-transport-https apt-utils base-files binutils gdb gdbserver
gir1.
gnome-
grub2-common imagemagick imagemagick-6.q16 imagemagick-common kmod
libappstream-
libdrm-amdgpu1 libdrm-amdgpu1:i386 libdrm-intel1 libdrm-intel1:i386
libdrm-nouveau2 libdrm-
libdrm2 libdrm2:i386 libegl1-mesa libegl1-mesa:i386 libgbm1 libgbm1:i386
libgl1-mesa-dri libgl1-
libglapi-mesa libglapi-mesa:i386 libgles2-mesa libimage-
libimage-
libmagick+
libmagickwand
libwacom-common libwacom2 libwayland-client0 libwayland-
libwayland-
libwayland-
libwebkit2gtk
libxfont1 linux-generic linux-headers-
linux-libc-dev mesa-vdpau-drivers mesa-vdpau-
ntpdate nvidia-331 nvidia-340 nvidia-
python3-
ubuntu-
update-manager update-manager-core whoopsie xfonts-utils
96 upgraded, 8 newly installed, 1 to remove and 0 not upgraded.
Need to get 282 MB of archives.
After this operation, 422 MB of additional disk space will be used.
Do you want to continue? [Y/n] n
Abort.
williepabon@
Thanks again for your patience.
wp
Revision history for this message
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#15 |
I do not see anything unexpected, in my opinion you can execute the update without further doubts.
Revision history for this message
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#16 |
Thanks Manfred Hampl, that solved my question.