Ubuntu

video from samsung galaxy note 5 won't played on vlc

Asked by Bob

OK I have downloaded (used a wire and copied them to my computer) from a samsung galaxy note 5 phone. to my home computer and tried to play the videos on my VLC player and all I got was sound and an image that did not move. I tried to convert them with Handbrake thinking that would help but after trying a conversion to avi, mk4 & mkv. I had the same outcome. I even tried other player banshees, xian and two others and got sound and one image. then tried the info from https://www.vlchelp.com/stop-hd-video-from-freezing-vlc and to on avail that did not work either.

I did a quick search and found this. But no solution and it's from 2014.
https://forum.videolan.org/viewtopic.php?t=119254

What's going on??
is there a way to play this videos??
they say mp4 but there has got to be something else going on. Am I missing a plugin or addon to read some code I'm blind to?

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Bob
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actionparsnip (andrew-woodhead666) said : 		#1

Did you try a different video output method in the settings in VLC?
Did you run:

sudo apt-get install ubuntu-restricted-extras

Then close the player and reopen it?

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Bob (smith13) said : 		#2

yes, I have the restricted-extras.
ubuntu-restricted-extras is already the newest version
I checked. To make sure.

What do you mean by different video output method?

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actionparsnip (andrew-woodhead666) said : 		#3

It's an option in VLC. Set each one in turn then open a test file.

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Bob (smith13) said : 		#4

OK I get what you are saying, but can you explain how to do that in more detail? I don't know what a test file is. Understanding what you say. I got it. But executing is where I need to learn. If I was younger, Oh so I wish. I would not get lost in the dialog of computer speak. lol But step by step I'm all over it. :)

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actionparsnip (andrew-woodhead666) said : 		#5

Tools -> Preferences

Click the video tab and try different video output options

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actionparsnip (andrew-woodhead666) said : 		#6

It's nothing to do with being younger. You just have to jump in and do it. Lots of people that make the applications and OSes you use are old guys

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Bob (smith13) said : 		#7

Nice! A point in the right direction of where and a kick in the but. :)
Thanks, Bro.