Ubuntu

Bluetooth Device not detected

Asked by Abdelrahman

The integrated bluetooth device in my compaq nx7010 is not detected by ubuntu 7 although it was in ubuntu edgy?

HELP?

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Revision history for this message
Sam Cater (wraund-deactivatedaccount) said : 		#1

have you checked to make sure that all bluetooth drivers and necessary applications are installed and configured correctly.

Revision history for this message
Abdelrahman (ahamino) said : 		#2

can you please explain more.. what do you mean by drives, where can i find them
i have gnome-bluetooth installed?

Revision history for this message
Massimo Forti (slackwarelife) said : 		#3

Thanks, you have read this:

https://help.ubuntu.com/community/BluetoothSetup

thanks

Revision history for this message
Abdelrahman (ahamino) said : 		#4

I am still having the same problem, bluetooth not detected? any ideas....
Attached a snapshot from my computers' shell

ahamino@ahamino-laptop:~$ dpkg -l |grep bluez-utils
ii bluez-utils 3.9-0ubuntu4 Bluetooth tools and daemons

ahamino@ahamino-laptop:~$ sudo /etc/init.d/bluetooth restart
 * Restarting Bluetooth services [ OK ]

ahamino@ahamino-laptop:~$ hcitool scan
Device is not available: No such device

ahamino@ahamino-laptop:~$ sudo hciconfig hci0 inqmode 0
Can't get device info: No such device

ahamino@ahamino-laptop:~$ sudo hidd --search
Searching ...
ahamino@ahamino-laptop:~$

Revision history for this message
Massimo Forti (slackwarelife) said : 		#5

You said it's a internal device, right ??? If it's possible i want to know your device, to do it, open a shell and do:

$: lspci

post the result, thanks.

Revision history for this message
Abdelrahman (ahamino) said : 		#6

-----------------------------------------------------------------------------------------------------------------------------------------------------
ahamino@ahamino-laptop:~$ lspci
00:00.0 Host bridge: Intel Corporation 82855PM Processor to I/O Controller (rev 03)
00:01.0 PCI bridge: Intel Corporation 82855PM Processor to AGP Controller (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #1 (rev 01)
00:1d.1 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #2 (rev 01)
00:1d.2 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #3 (rev 01)
00:1d.7 USB Controller: Intel Corporation 82801DB/DBM (ICH4/ICH4-M) USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 81)
00:1f.0 ISA bridge: Intel Corporation 82801DBM (ICH4-M) LPC Interface Bridge (rev 01)
00:1f.1 IDE interface: Intel Corporation 82801DBM (ICH4-M) IDE Controller (rev 01)
00:1f.3 SMBus: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) SMBus Controller (rev 01)
00:1f.5 Multimedia audio controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller (rev 01)
00:1f.6 Modem: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Modem Controller (rev 01)
01:00.0 VGA compatible controller: ATI Technologies Inc Radeon R250 [Mobility FireGL 9000] (rev 01)
02:00.0 FireWire (IEEE 1394): VIA Technologies, Inc. IEEE 1394 Host Controller (rev 80)
02:01.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 20)
02:02.0 Network controller: Intel Corporation PRO/Wireless LAN 2100 3B Mini PCI Adapter (rev 04)
02:04.0 CardBus bridge: ENE Technology Inc CB1410 Cardbus Controller (rev 01)
--------------------------------------------------------------------------------------------------------------------------------------------

Please HELP?

Revision history for this message
Massimo Forti (slackwarelife) said : 		#7

Try to do this command:

$: hcitool dev

Post the result. thanks

Revision history for this message
Abdelrahman (ahamino) said : 		#8

Nothing showed up as a recognized device....

ahamino@ahamino-laptop:~$ hcitool dev
Devices:
ahamino@ahamino-laptop:~$ sudo hcitool dev
Devices:
ahamino@ahamino-laptop:~$

Revision history for this message
Massimo Forti (slackwarelife) said : 		#9

Ok. I want more info about your hardware, in a shell do:

$: lspci -vvn

post the result. Thanks

Revision history for this message
Abdelrahman (ahamino) said : 		#10

Attached info requested
regards,
abdelrahman

-----------------------------------------------------------------------------------------------------------------------------------------------------------
ahamino@ahamino-laptop:~$ lspci -vvn
00:00.0 0600: 8086:3340 (rev 03)
        Subsystem: 0e11:0860
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR-
        Latency: 0
        Region 0: Memory at b0000000 (32-bit, prefetchable) [size=256M]
        Capabilities: <access denied>

00:01.0 0604: 8086:3341 (rev 03) (prog-if 00 [Normal decode])
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 128
        Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
        I/O behind bridge: 00003000-00003fff
        Memory behind bridge: 90400000-904fffff
        Prefetchable memory behind bridge: 98000000-9fffffff
        Secondary status: 66MHz+ FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
        BridgeCtl: Parity- SERR- NoISA+ VGA+ MAbort- >Reset- FastB2B-

00:1d.0 0c03: 8086:24c2 (rev 01) (prog-if 00 [UHCI])
        Subsystem: 0e11:0860
        Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 0
        Interrupt: pin A routed to IRQ 10
        Region 4: I/O ports at 48c0 [size=32]

00:1d.1 0c03: 8086:24c4 (rev 01) (prog-if 00 [UHCI])
        Subsystem: 0e11:0860
        Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 0
        Interrupt: pin B routed to IRQ 5
        Region 4: I/O ports at 48e0 [size=32]

00:1d.2 0c03: 8086:24c7 (rev 01) (prog-if 00 [UHCI])
        Subsystem: 0e11:0860
        Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 0
        Interrupt: pin C routed to IRQ 5
        Region 4: I/O ports at 4c00 [size=32]

00:1d.7 0c03: 8086:24cd (rev 01) (prog-if 20 [EHCI])
        Subsystem: 0e11:0860
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 0
        Interrupt: pin D routed to IRQ 5
        Region 0: Memory at a0000000 (32-bit, non-prefetchable) [size=1K]
        Capabilities: <access denied>

00:1e.0 0604: 8086:2448 (rev 81) (prog-if 00 [Normal decode])
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B-
        Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR+
        Latency: 0
        Bus: primary=00, secondary=02, subordinate=06, sec-latency=32
        I/O behind bridge: 00002000-00002fff
        Memory behind bridge: 90000000-903fffff
        Prefetchable memory behind bridge: 20000000-23ffffff
        Secondary status: 66MHz- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- <SERR- <PERR+
        BridgeCtl: Parity- SERR+ NoISA+ VGA- MAbort- >Reset- FastB2B-

00:1f.0 0601: 8086:24cc (rev 01)
        Control: I/O+ Mem+ BusMaster+ SpecCycle+ MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B-
        Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 0

00:1f.1 0101: 8086:24ca (rev 01) (prog-if 8a [Master SecP PriP])
        Subsystem: 0e11:0860
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 0
        Interrupt: pin A routed to IRQ 5
        Region 0: I/O ports at 01f0 [size=8]
        Region 1: I/O ports at 03f4 [size=1]
        Region 2: I/O ports at 0170 [size=8]
        Region 3: I/O ports at 0374 [size=1]
        Region 4: I/O ports at 4c40 [size=16]
        Region 5: Memory at 24000000 (32-bit, non-prefetchable) [size=1K]

00:1f.3 0c05: 8086:24c3 (rev 01)
        Subsystem: 0e11:0860
        Control: I/O+ Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Interrupt: pin B routed to IRQ 10
        Region 4: I/O ports at 4c20 [size=32]

00:1f.5 0401: 8086:24c5 (rev 01)
        Subsystem: 0e11:0860
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 0
        Interrupt: pin B routed to IRQ 10
        Region 0: I/O ports at 4000 [size=256]
        Region 1: I/O ports at 4880 [size=64]
        Region 2: Memory at a0200000 (32-bit, non-prefetchable) [size=512]
        Region 3: Memory at a0300000 (32-bit, non-prefetchable) [size=256]
        Capabilities: <access denied>

00:1f.6 0703: 8086:24c6 (rev 01) (prog-if 00 [Generic])
        Subsystem: 0e11:0860
        Control: I/O+ Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Interrupt: pin B routed to IRQ 10
        Region 0: I/O ports at 4400 [size=256]
        Region 1: I/O ports at 4800 [size=128]
        Capabilities: <access denied>

01:00.0 0300: 1002:4c66 (rev 01) (prog-if 00 [VGA])
        Subsystem: 0e11:0860
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping+ SERR- FastB2B-
        Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 128 (2000ns min), Cache Line Size: 32 bytes
        Interrupt: pin A routed to IRQ 10
        Region 0: Memory at 98000000 (32-bit, prefetchable) [size=128M]
        Region 1: I/O ports at 3000 [size=256]
        Region 2: Memory at 90400000 (32-bit, non-prefetchable) [size=64K]
        [virtual] Expansion ROM at 90420000 [disabled] [size=128K]
        Capabilities: <access denied>

02:00.0 0c00: 1106:3044 (rev 80) (prog-if 10 [OHCI])
        Subsystem: 1106:3044
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 128 (8000ns max), Cache Line Size: 32 bytes
        Interrupt: pin A routed to IRQ 10
        Region 0: Memory at 90200000 (32-bit, non-prefetchable) [size=2K]
        Region 1: I/O ports at 2400 [size=128]
        Capabilities: <access denied>

02:01.0 0200: 10ec:8139 (rev 20)
        Subsystem: 0e11:0860
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 128 (8000ns min, 16000ns max), Cache Line Size: 32 bytes
        Interrupt: pin A routed to IRQ 10
        Region 0: I/O ports at 2000 [size=256]
        Region 1: Memory at 90300000 (32-bit, non-prefetchable) [size=256]
        Capabilities: <access denied>

02:02.0 0280: 8086:1043 (rev 04)
        Subsystem: 8086:2522
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 128 (500ns min, 8500ns max), Cache Line Size: 32 bytes
        Interrupt: pin A routed to IRQ 5
        Region 0: Memory at 90000000 (32-bit, non-prefetchable) [size=4K]
        Capabilities: <access denied>

02:04.0 0607: 1524:1410 (rev 01)
        Subsystem: 0e11:0860
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR-
        Latency: 168, Cache Line Size: 128 bytes
        Interrupt: pin A routed to IRQ 5
        Region 0: Memory at 90100000 (32-bit, non-prefetchable) [size=4K]
        Bus: primary=02, secondary=03, subordinate=06, sec-latency=176
        Memory window 0: 20000000-23fff000 (prefetchable)
        Memory window 1: 28000000-2bfff000
        I/O window 0: 00002800-000028ff
        I/O window 1: 00002c00-00002cff
        BridgeCtl: Parity- SERR- ISA- VGA- MAbort- >Reset+ 16bInt+ PostWrite+
        16-bit legacy interface ports at 0001

ahamino@ahamino-laptop:~$

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Revision history for this message
Massimo Forti (slackwarelife) said : 		#11

Ok, we try to install the software we nee:

sudo apt-get install bluez-pcmcia-support bluez-pin bluez-utils bluez-gnome bluez-hcidump gnome-bluetooth

digit this command in a shell, than we must configure the /etc/bluetooth/hcid.conf. Let me know. Thanks

Revision history for this message
Abdelrahman (ahamino) said : 		#12

Done, i have installed the packages! what is next

--------------------------------------------------------------------------------------------------------------------------------------------
ahamino@ahamino-laptop:~$ dpkg -l blu*
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Installed/Config-files/Unpacked/Failed-config/Half-installed
|/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err: uppercase=bad)
||/ Name Version Description
+++-==============-==============-============================================
ii bluetooth 3.9-0ubuntu4 Bluetooth stack utilities
pn bluez-cups <none> (no description available)
un bluez-firmware <none> (no description available)
ii bluez-gnome 0.6-1ubuntu3 Bluetooth utilities for GNOME
ii bluez-hcidump 1.33-0ubuntu1 Analyses Bluetooth HCI packets
un bluez-pan <none> (no description available)
un bluez-passkey- <none> (no description available)
ii bluez-pcmcia-s 3.9-0ubuntu4 PCMCIA support files for BlueZ 2.0 Bluetooth
ii bluez-pin 0.30-2.1ubuntu Bluetooth PIN helper with D-BUS support
un bluez-sdp <none> (no description available)
ii bluez-utils 3.9-0ubuntu4 Bluetooth tools and daemons
ahamino@ahamino-laptop:~$
----------------------------------------------------------------------------------------------------------------------------------

Revision history for this message
Massimo Forti (slackwarelife) said : 		#13

Ok, now we change the hcid.conf file, this is what you can do:

$: gksu gedit /etc/bluetooth/hcid.conf

the file will be like this:

    #
    # HCI daemon configuration file.
    #

    # HCId options
    options {
    autoinit yes;
    security user;
    pairing multi;
    #pin_helper /etc/bluetooth/givepin;
    #dbus_pin_helper;
    }

    # Default settings for HCI devices
    device {
    name “%h-%d”;
    class 0×3e0100;
    #pkt_type DH1,DM1,HV1;
    # Inquiry and Page scan
    iscan enable; pscan enable;
    lm accept;
    lp rswitch,hold,sniff,park;
    # Authentication and Encryption (Security Mode 3)
    #auth enable;
    #encrypt enable;
    }

We restart the bluetooth service:

$: sudo /etc/init.d/bluetooth restart

Reset all:

$: sudo hciconfig hci0 reset

and now we scan the device:

$: hcitool scan

Let me know thanks

Revision history for this message
Abdelrahman (ahamino) said : 		#14

The following didn't work

ahamino@ahamino-laptop:/etc/bluetooth$ sudo hciconfig hci0 reset
Can't get device info: No such device

and here is hcid.conf

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
ahamino@ahamino-laptop:/etc/bluetooth$ more hcid.conf
#
# HCI daemon configuration file.
#

# HCId options
options {
        # Automatically initialize new devices
        autoinit yes;

        # Security Manager mode
        # none - Security manager disabled
        # auto - Use local PIN for incoming connections
        # user - Always ask user for a PIN
        #
        security user;

        # Pairing mode
        # none - Pairing disabled
        # multi - Allow pairing with already paired devices
        # once - Pair once and deny successive attempts
        pairing multi;

        # Default PIN code for incoming connections
# passkey "1234";
}

# Default settings for HCI devices
device {
        # Local device name
        # %d - device id
        # %h - host name
        name "%h-%d";

        # Local device class
        class 0x3e0100;

        # Default packet type
        #pkt_type DH1,DM1,HV1;

        # Inquiry and Page scan
        iscan enable; pscan enable;
# discovto 0;

        # Default link mode
        # none - no specific policy
        # accept - always accept incoming connections
        # master - become master on incoming connections,
        # deny role switch on outgoing connections
        lm accept;

        # Default link policy
        # none - no specific policy
        # rswitch - allow role switch
        # hold - allow hold mode
        # sniff - allow sniff mode
        # park - allow park mode
        lp rswitch,hold,sniff,park;
}
ahamino@ahamino-laptop:/etc/bluetooth$

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Revision history for this message
Massimo Forti (slackwarelife) said : 		#15

You can post you /var/log/message and /var/log/syslog. Not all, only the part in which you can read bluetooth device or like it. Thanks

Revision history for this message
Abdelrahman (ahamino) said : 		#16

I found that in one of the logs...
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
ahamino@ahamino-laptop:/var/log$ grep bluetooth syslog.0
May 22 22:03:47 ahamino-laptop NetworkManager: <debug info>^I[1179860627.779804] nm_hal_device_added (): New device added (hal udi is '/org/freedesktop/Hal/devices/platform_bluetooth').
May 22 22:06:50 ahamino-laptop kernel: [ 226.392000] platform bluetooth: suspend
May 22 22:06:50 ahamino-laptop kernel: [ 228.432000] platform bluetooth: LATE suspend
May 22 22:06:50 ahamino-laptop kernel: [ 234.432000] platform bluetooth: EARLY resume
May 22 22:06:50 ahamino-laptop kernel: [ 236.376000] platform bluetooth: resuming
May 23 12:03:05 ahamino-laptop kernel: [ 259.120000] platform bluetooth: freeze
May 23 12:03:06 ahamino-laptop kernel: [ 259.916000] platform bluetooth: LATE freeze
May 23 12:03:06 ahamino-laptop kernel: [50407.916000] platform bluetooth: EARLY resume
May 23 12:03:06 ahamino-laptop kernel: [50409.908000] platform bluetooth: resuming
ahamino@ahamino-laptop:/var/log$
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

and when I issue the command

ahamino@ahamino-laptop:~$ hidd --search
Searching ...

I get in /var/log/messages

May 23 12:49:20 ahamino-laptop kernel: [53188.144000] Bluetooth: HIDP (Human Interface Emulation) ver 1.2

---------------------------------

Please help, i need to transfer some things from my mobile to my laptop....

Revision history for this message
Massimo Forti (slackwarelife) said : 		#17

Sorry for may dilay. You can see this:

http://www.intilinux.com/linux/149/bluetooth-su-toshiba-laptop/

this a very good how-to for pci bluetooth HP and Toshiba laptp.

Thanks

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