dvd/ cd rom not playing,I really need help here!!!

Asked by jeff

I pasted this question several times with no answer that will fix this problem.Here are so answers i received so far,but nothing at all will work
can you help?!

after the help i recieved I still having problems with my dvd/ cd player.It will read a few cds but certainly will never read a dvd or anything on a dvd disc.All it does is sit there and grutt about 4 times in a row like its trying to read but does nothing.it does not even show that there is a dvd disc in the player
Can you help
...........JEFF.........
here is my dvd info.
here are my results of the terminal run
  *-disk
       description: ATA Disk
       product: TOSHIBA MK1237GS
       vendor: Toshiba
       physical id: 0
       bus info: scsi@0:0.0.0
       logical name: /dev/sda
       version: DL13
       serial: 172WT31BT
       size: 111GiB (120GB)
       capabilities: partitioned partitioned:dos
       configuration: ansiversion=5 signature=7342f5da
  *-cdrom
       description: DVD-RAM writer
       product: DVD-RW DVR-K17A
       vendor: PIONEER
       physical id: 1
       bus info: scsi@1:0.0.0
       logical name: /dev/cdrom
       logical name: /dev/cdrw
       logical name: /dev/dvd
       logical name: /dev/dvdrw
       logical name: /dev/scd0
       logical name: /dev/sr0
       version: 1.50
       capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
       configuration: ansiversion=5 status=nodisc

next answer i got was:

Ubuntu cannot play DVD's on a fresh install.

Go here:
https://help.ubuntu.com/community/RestrictedFormats

Follow the directions on how to get Ubuntu to play DVD's.

next answer i got was:

  marcobra said on 2009-03-07:

Play mp3 and dvd under Ubuntu install skype googleearth acroread and other stuffs using Medibuntu

First please install https://help.ubuntu.com/community/RestrictedFormats

You need to have extra repositories enabled..

Please first enable the universe and multiverse repository:

Open System → Administration → Software sources → [ Tab Ubuntu software ]

enable "Community-maintained Open Source software ( universe )"
enable "Proprietary drivers for devices ( restricted )"
enable "Software restrictecd by copyright or legal issue ( multiverse )"

Close and confirm the repository reload.

Type the following command in a terminal (applications → accessories → terminal)

sudo aptitude install vlc smplayer mplayer

To get better dvd playback and optional packages here the medibuntu available software list http://packages.medibuntu.org/
you need to add the medibuntu http://www.medibuntu.org/ repository to your /etc/apt/sources.list file:
( here the medibuntu howto https://help.ubuntu.com/community/Medibuntu but see below )

In short type or better copy and paste the rows, below one row a time then press enter:

ubu_codename=$(sudo lsb_release -c | cut -d: -f 2 | sed 's/^[ \t]*//;s/[ \t]*$//')
sudo wget http://www.medibuntu.org/sources.list.d/$ubu_codename.list -O /etc/apt/sources.list.d/medibuntu.list
wget -q http://packages.medibuntu.org/medibuntu-key.gpg -O- | sudo apt-key add - && sudo apt-get update

Now to install, type:

sudo apt-get update
sudo apt-get install ubuntu-restricted-extras libxine1-ffmpeg
sudo aptitude install libdvdread3 libdvdnav4 libdvdcss2 regionset gnome-mplayer
sudo aptitude install non-free-codecs w32codecs
sudo aptitude install gstreamer0.10-pitfdll gstreamer0.10-plugins-good
sudo aptitude install gstreamer0.10-plugins-ugly gstreamer0.10-plugins-ugly-multiverse

give your user password when requested, you don't see nothing when you type it, then press enter.

You can also install other Medibuntu repository provided optional software http://packages.medibuntu.org/ :

sudo apt-get install skype
sudo apt-get install googleearth
sudo apt-get install acroread
-----------------------------------------------------------------------------------------------------------------------------------------------------------

Hope this helps.

I tryed all of these with no results in fixing the problem at hand
any ideas guys?
thanks
  Shyam said on 2009-03-09:

hi

almost every dvd will be played through vlc or totem(Movie Player) . Since it was not working for you. Try installing "xine". I guess it will help you.

Regards
Shyam.
----------------------------------------------------------------------------------------------------------------------------------------------------------

 jeff said 22 hours ago:

I have all ready installed "xwine" still nothing but thank you!
..............jeff...........
--------------------------------------------------------------------------------------------------------------------------------------------
 Shyam said 21 hours ago:

Make sure that package "totem-xine" installed , if not

sudo apt-get install totem-xine

it can play DVDs

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Revision history for this message
Lars Düsing (lars.duesing) said :
#1

Jeff, just for clarification...

Do you talk about Video-DVDs? Or about data-dvds?

Lars

Revision history for this message
jeff (morrowjeff) said :
#2

im talking about video dvd
thanks.
jeff

Revision history for this message
Lars Düsing (lars.duesing) said :
#3

Would you please open a terminal, and enter the following (without the quotes)
"totem dvd:// >~/Desktop/totem.log.txt"
and put the information in the file totem.log.txt (on your desktop) in here?

Lars

Revision history for this message
jeff (morrowjeff) said :
#4

here is the info from my desk top
thank you,
jeff
* (totem:11813): DEBUG: Init of Python module
** (totem:11813): DEBUG: Registering Python plugin instance: YouTube+TotemPythonPlugin
** (totem:11813): DEBUG: Creating object of type YouTube+TotemPythonPlugin
** (totem:11813): DEBUG: Creating Python plugin instance
** (totem:11813): DEBUG: Init of Python module
** (totem:11813): DEBUG: Registering Python plugin instance: BBCViewer+TotemPythonPlugin
** (totem:11813): DEBUG: Creating object of type BBCViewer+TotemPythonPlugin
** (totem:11813): DEBUG: Creating Python plugin instance
Device is now /dev/dvd
Device is now /dev/dvd
** (totem:11813): DEBUG: Finalizing Python plugin instance
** (totem:11813): DEBUG: Finalizing Python plugin instance

Revision history for this message
Lars Düsing (lars.duesing) said :
#5

jeff,
this is just cute - there is no evidence of any dvd reading
Normally something like this shows up:
---
libdvdnav: Using dvdnav version 4.1.3
libdvdnav: DVD Title: LOTR_THE_FELLOWSHIP_OF_THE_RIN
libdvdnav: DVD Serial Number: 2cd3138c
---

what happens on terminal, if you enter the following?
"aptitude search libdvdnav"
is there any line like:
---
i A libdvdnav4 - DVD navigation library
---
(with "i" at the front - maybe there is libdvdnav3 shown)

Revision history for this message
jeff (morrowjeff) said :
#6

this is what shows up Lars

jeff@jeff-laptop:~$ aptitude search libdvdnav
p libdvdnav-dbg - DVD navigation library (debug)
p libdvdnav-dev - DVD navigation library (development)
i A libdvdnav4 - DVD navigation library

Revision history for this message
Lars Düsing (lars.duesing) said :
#7

Jeff,
it gets stranger and stranger...
what happens on entering the following:
"dvd+rw-mediainfo /dev/dvd"

(insert video-dvd, wait a few seconds, enter the above, if there is a comment ":-( no media mounted, exiting...", wait again a few seconds, but it should not take more then 15 seconds)

Revision history for this message
jeff (morrowjeff) said :
#8

jeff@jeff-laptop:~$ dvd+rw-mediainfo /dev/dvd
INQUIRY: [PIONEER ][DVD-RW DVR-K17A][1.50]
GET [CURRENT] CONFIGURATION:
:-( no media mounted, exiting...
jeff@jeff-laptop:~$

this is what shows up &no media found
jeff

Revision history for this message
Lars Düsing (lars.duesing) said :
#9

Hi Jeff,

I've had a look what problems others had with this drive. It seems that there are some drives defective.
Do you have Windows installed? If yes, does dvd playing work there?
A colleague of mine told to try to use a lens cleaner disk. Maybe that helps.
If even that does not help, try to get your drive exchanged by warranty.

Lars

Revision history for this message
jeff (morrowjeff) said :
#10

good morning lars,

the only thing on my computer is ubuntu"no windows".
I had tryed to clean the lens with so 99% acohlol ,nothing happened -"no change"
I would like to take that cd/dvd rom out and try it in a old comp of mine to see weather it will works
or not.Seeing that i have no warrenty i would like to do it myself if it is not a big job.if it is not a big
if so, how do ii get it out of my laptop
thanks so much,
......Jeff.........

Revision history for this message
Professor PFunk (paulfedeli) said :
#11

Jeff:

Don't mean to spoil the broth by jumping in here.....

Absolutely looks like a problem with the drive to me. Based on the information in your posts above, it appears that you have a Toshiba Satellite a205. Here is a link to disassembly instructions:

http://www.irisvista.com/tech/laptops/toshiba-satellite-a205/laptop-disassembly-1.htm

Warning: Not for the faint of heart. And use special care to make sure you do not have a static discharge when removing the memory, or you will have a whole host of new problems. I would advise working on it on the kitchen table, not on a carpeted floor. Touch something metal before working on the system to discharge any static electricity you have built up. Then you are safe.

Not sure what type of system you will be trying to put the drive into to test, and laptops can be finicky about taking parts from system A and putting them in system B, so you may not be able to connect it once you do get it removed.

My suggestion would be to purchase an external DVD drive. Buy.com and TigerDirect.com both have a Memorex 20x Dual Layer External DVD±RW for less than $60 shipped. If your drive is bad (as I suspect) you are going to need a replacement anyway, and a replacement drive will run you $80 or more. If it is not the drive, you can still use the external on other systems, for disc-to-disc copies, etc., so it is not a total loss.

Hope this helps. Good Luck.

PFunk

Revision history for this message
jeff (morrowjeff) said :
#12

hello professor,
thank you for your input,i believe i will take your advise and buy a external drive and i will not take my comp. apart.
thanks again for the info.
......jeff........