Can't install Thunderbird from Add/Remove menu

Try opening up a terminal (Applications -> Accessories -> Terminal)
and put the following:

sudo apt-get update

type in your password and after the procedure is completed, try Add/Remove Thunderboard again

Hope it helps
Eduardo

No. Sorry to say did not work.

1) What version of Ubuntu are you running?

Also, can you please go into a terminal and type:
gedit /etc/apt/sources.list
NOTE: This is assuming you have GEdit installed. If you do not have GEdit installed, substitute "gedit" above with another editor command such as "kate".

A file will open. This is where apt-get or Synaptic is getting files off 'net to install from. They are called repositories. It may help us troubleshoot.

Follow these steps:
Go to EDIT / SELECT ALL.
Go to EDIT / COPY.
Go to http://pastebin.ca/
Now paste the contents there and click "Submit Post."

Come back here and give us the address of that submitted post.

Thanks!

Try to download it from Synaptic.
Peter

Go up to the top taskbar and click on

Applications - Internet

is Thunderbird there already and does it work?

Tom,

He seems to already have marked this as answered.

Craig

Ahhh, now i've re-read the question and wonder if when you reboot your machine you get a bootup menu appear after the machine has warmed up a bit that offers you various Ubuntu options with one of them having "Recovery Mode" at the end? If so then select that one and choose "Repair broken packages". I think a previous answer will have sorted that out already though.

Next step is to go up to the top taskbar and click on

System - Administration - Synaptic Package Manager

it asks for your normal user password, not your SuperUser/Root one. Use either search tool to find "thunderbird" and right click on it to install or reinstall it. It's also worth clicking on "Mark all Updates". Finally click on "Apply".

Hopefully that should fix it. It'll be where i described in my last posting (hopefully)

Good luck and regards from
Tom :)

PS Welcome to linux-land, especially to the Ubuntu corner :)

@ Craig
Our answers mark it as "Answered", the person who initially asked the question marks it as "Solved" if it is (or often by accident too)

Welcome to the Answers forum Craig. It's always good when someone helps out with answers in here. There's never enough of us volunteering. Thanks and welcome in too :)

Regards from
Tom :)

@Tom

My bad! ;)

No worries :))

it's good to get a lot of answers out there as questions tend to be ambiguous and hopefully one of us will stumble on the right answer (or the right counter-question ;) )

it's all good :)

Thanks Tom, that solved my question.

Now working fine. Thanks everyone

Brilliant, nicely fixed. Congrats :)
Hopefully it was the Synaptic route that helped?

lol, thanks good luck and regards from
Tom :)

Yes it was, thanks very much. A new problem has occured now. On logging into Thunderbird it asks for a password and I have no recollection of setting one. It will not accept the normal Ubunto log in password.

lol, it's better to post new questions because people seldom look at old questions but all the new ones pass across the front desk where most of the people are ready to answer things.
https://answers.launchpad.net/ubuntu/+addquestion

The password it's asking for is likely to be the one for your email account. When you first send an email it'll probably ask for it again - nothing to do with linux at all ;)

Good luck and regards from
Tom :)

I'm sorry if I got the protocol of using the forum wrong, but I'm new to Linux, although I've used W***ows for over 20 years and never had to ask for help.

I have input the e-mail account name but it still does not work, although it will send with no problem.

---- Tom <email address hidden> wrote:
> Your question #63649 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/63649
>
> Status: Open => Answered
>
> Tom proposed the following answer:
> lol, it's better to post new questions because people seldom look at old questions but all the new ones pass across the front desk where most of the people are ready to answer things.
> https://answers.launchpad.net/ubuntu/+addquestion
>
> The password it's asking for is likely to be the one for your email
> account. When you first send an email it'll probably ask for it again -
> nothing to do with linux at all ;)
>
> Good luck and regards from
> Tom :)
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/63649/+confirm?answer_id=14
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/63649
>
> You received this question notification because you are a direct
> subscriber of the question.

Hmm, that's weird - it should accept the password you normally used to use to access your emails and it already has your user-name anyway and those two bits of information should allow you to download emails easily.

Don't worry about getting protocols wrong, you didn't anyway. I was just trying to help you get more answers from more people in here - it's not always easy and not always intuitive. You're not blundering around like some people. I used to find that for Windows i could get help from almost anyone i bumped into in the pub or even at a bus stop. With linux it's a little bit more difficult to find someone else that uses it and so the online forums are crucial.

Many of us had a few things to sort out in the beginning - it's not as though Ubuntu was pre-installed on our machines and carefully set-up in the shop before we got hold of it. It takes a little while to get used to such a radically different OS and different philosophy behind it but after a few weeks you'll probably find you're more knowledgeable and skilful in linux, particularly Ubuntu, than you were in Windows.

Good luck and have fun
Regards from
Tom :)