I have a little problem installing a modem in my new Lenovo Thinkpad X260 notebook. The model of the modem is Sierra Wireless EM7455 Qualcomm Snapdragon X7 LTE-A and OS is Ubuntu 16.04. I have enclosed some outputs from commands I found down here. In the login screen into the Ubuntu, i had an popup to enter the PIN into so I have disabled PIN for the SIM card in a mobile phone. This is absolutely fresh installation of Ubuntu downloaded and installed May 2017 with absolutely nothing else installed, only tried to run the modem. The output is Mobile Broadband - not enabled in Network Manager. I have tried creating a new connection in Settings -> Network -> Mobile broadband, but after creating it, it's not possible to click on it anymore, it doesnt show up anywhere. When I click network manager i can create new network via Edit Connections .. but again, this newly created connection isn't listed anywhere. I also tried a software called Sakis3G but with no luck. I don't want to switch to Windows just because of this. -------------------------------- Things I found somewhere & tried: -------------------------------- 1. First thing I did was to put the sim card into the mobile phone. Internet works there, and I've disabled PIN on the card. Moreover, I have tested the modem in Windows 7 and 10 and in both, it works. 2. I have created a file /etc/udev/rules.d/99-sierra.rules with following content: ACTION!="add|change", GOTO="mbim_to_qmi_rules_end" SUBSYSTEM!="usb|drivers", GOTO="mbim_to_qmi_rules_end" # load qmi_wwan module SUBSYSTEM=="usb", \ ATTR{idVendor}=="1199", ATTR{idProduct}=="9079", \ RUN+="/sbin/modprobe -b qmi_wwan" SUBSYSTEM=="usb", \ ATTR{idVendor}=="1199", ATTR{idProduct}=="9079", \ ATTR{bConfigurationValue}="1" # add the new id in the qmi_wwan driver SUBSYSTEM=="drivers", \ ENV{DEVPATH}=="/bus/usb/drivers/qmi_wwan", \ ATTR{new_id}="1199 9079" # load qcserial module SUBSYSTEM=="usb", \ ATTR{idVendor}=="1199", ATTR{idProduct}=="9079", \ RUN+="/sbin/modprobe -b qcserial" # add the new id in the qcserial driver SUBSYSTEM=="drivers", \ ENV{DEVPATH}=="/bus/usb-serial/drivers/qcserial", \ ATTR{new_id}="1199 9079" LABEL="mbim_to_qmi_rules_end" 3. I added at the bottom of a file /etc/modules usbserial vendor=0x1199 product=0x9079 4. I created /etc/usb_modeswitch.d/1199:9079 with contents: ################################################## DefaultVendor= 0x1199 DefaultProduct=0x9079 TargetVendor= 0x1199 TargetProduct= 0x9079 CheckSuccess=20 MessageContent="55534243123456780000000000000606f5 0402527000000000000000000000" -------------------------------- Output of some commands: -------------------------------- >> lsb_release -a; uname -a; lsusb No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 16.04.2 LTS Release: 16.04 Codename: xenial Linux arachis 4.8.0-36-generic #36~16.04.1-Ubuntu SMP Sun Feb 5 09:39:57 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 138a:0017 Validity Sensors, Inc. Fingerprint Reader Bus 001 Device 004: ID 5986:0706 Acer, Inc Bus 001 Device 002: ID 1199:9079 Sierra Wireless, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub >> sudo lshw -short H/W path Device Class Description ========================================================== system 20F5S2VA00 (LENOVO_MT_20F5_BU_Thi /0 bus 20F5S2VA00 /0/3 memory 64KiB L1 cache /0/4 memory 64KiB L1 cache /0/5 memory 512KiB L2 cache /0/6 memory 3MiB L3 cache /0/7 processor Intel(R) Core(TM) i5-6200U CPU @ /0/8 memory 8GiB System Memory /0/8/0 memory 8GiB SODIMM Synchronous 2133 MHz /0/8/1 memory [empty] /0/8/2 memory [empty] /0/8/3 memory [empty] /0/e memory 128KiB BIOS /0/100 bridge Sky Lake Host Bridge/DRAM Registe /0/100/2 display Sky Lake Integrated Graphics /0/100/14 bus Intel Corporation /0/100/14/0 usb1 bus xHCI Host Controller /0/100/14/0/3 communication Sierra Wireless EM7455 Qualcomm S /0/100/14/0/8 multimedia Integrated Camera /0/100/14/0/9 generic Fingerprint Reader /0/100/14/1 usb2 bus xHCI Host Controller /0/100/14.2 generic Intel Corporation /0/100/16 communication Intel Corporation /0/100/17 storage Intel Corporation /0/100/1c bridge Intel Corporation /0/100/1c/0 generic Realtek Semiconductor Co., Ltd. /0/100/1c.2 bridge Intel Corporation /0/100/1c.2/0 wlp4s0 network Wireless 8260 /0/100/1f bridge Intel Corporation /0/100/1f.2 memory Memory controller /0/100/1f.3 multimedia Intel Corporation /0/100/1f.4 bus Intel Corporation /0/100/1f.6 enp0s31f6 network Ethernet Connection I219-V /0/0 scsi1 storage /0/0/0.0.0 /dev/sda disk 256GB SanDisk SD8TB8U2 /0/0/0.0.0/1 /dev/sda1 volume 231GiB EXT4 volume /0/0/0.0.0/2 /dev/sda2 volume 7618MiB Extended partition /0/0/0.0.0/2/5 /dev/sda5 volume 7618MiB Linux swap / Solaris part /1 power 45N1773 /2 power 45N1775 /3 wwp0s20f0u3i12 network Ethernet interface >> sudo lshw -C network *-network description: Wireless interface product: Wireless 8260 vendor: Intel Corporation physical id: 0 bus info: pci@0000:04:00.0 logical name: wlp4s0 version: 3a serial: e4:a4:71:ef:42:6e width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=iwlwifi driverversion=4.8.0-36-generic firmware=21.302800.0 ip=192.168.0.21 latency=0 link=yes multicast=yes wireless=IEEE 802.11 resources: irq:126 memory:f1000000-f1001fff *-network description: Ethernet interface product: Ethernet Connection I219-V vendor: Intel Corporation physical id: 1f.6 bus info: pci@0000:00:1f.6 logical name: enp0s31f6 version: 21 serial: c8:5b:76:4b:4d:2e capacity: 1Gbit/s width: 32 bits clock: 33MHz capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.2.6-k firmware=0.13-3 latency=0 link=no multicast=yes port=twisted pair resources: irq:123 memory:f1200000-f121ffff *-network DISABLED description: Ethernet interface physical id: 3 logical name: wwp0s20f0u3i12 serial: 36:33:6f:65:e0:32 capabilities: ethernet physical configuration: broadcast=yes driver=cdc_mbim driverversion=22-Aug-2005 firmware=CDC MBIM link=no multicast=yes >> sudo lshw -C communication *-usb:0 description: Communication device product: Sierra Wireless EM7455 Qualcomm Snapdragon X7 LTE-A vendor: Sierra Wireless, Incorporated physical id: 3 bus info: usb@1:3 version: 0.06 serial: LF63560757041014 capabilities: usb-2.10 configuration: driver=cdc_mbim maxpower=500mA speed=480Mbit/s *-communication description: Communication controller product: Intel Corporation vendor: Intel Corporation physical id: 16 bus info: pci@0000:00:16.0 version: 21 width: 64 bits clock: 33MHz capabilities: pm msi bus_master cap_list configuration: driver=mei_me latency=0 resources: irq:125 memory:f124b000-f124bfff >> dpkg --get-selections | grep libmbim libmbim-glib-dev:amd64 install libmbim-glib-doc install libmbim-glib0:amd64 install libmbim-glib4:amd64 install libmbim-glib4-dbg install libmbim-proxy install libmbim-utils install >> dpkg --get-selections | grep libqmi libqmi-glib-dev:amd64 install libqmi-glib-doc install libqmi-glib0:amd64 install libqmi-glib0-dbg install libqmi-glib1:amd64 install libqmi-glib1-dbg install libqmi-proxy install libqmi-utils install >> uname -r 4.8.0-36-generic >> cat /etc/*-release DISTRIB_ID=Ubuntu DISTRIB_RELEASE=16.04 DISTRIB_CODENAME=xenial DISTRIB_DESCRIPTION="Ubuntu 16.04.2 LTS" NAME="Ubuntu" VERSION="16.04.2 LTS (Xenial Xerus)" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.2 LTS" VERSION_ID="16.04" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" VERSION_CODENAME=xenial UBUNTU_CODENAME=xenial >> usb-devices T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh=12 D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1 P: Vendor=1d6b ProdID=0002 Rev=04.08 S: Manufacturer=Linux 4.8.0-36-generic xhci-hcd S: Product=xHCI Host Controller S: SerialNumber=0000:00:14.0 C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub T: Bus=01 Lev=01 Prnt=01 Port=02 Cnt=01 Dev#= 2 Spd=480 MxCh= 0 D: Ver= 2.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1 P: Vendor=1199 ProdID=9079 Rev=00.06 S: Manufacturer=Sierra Wireless, Incorporated S: Product=Sierra Wireless EM7455 Qualcomm Snapdragon X7 LTE-A S: SerialNumber=LF63560757041014 C: #Ifs= 5 Cfg#= 1 Atr=a0 MxPwr=500mA I: If#= 0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=qcserial /usr/bin/usb-devices: line 79: printf: c: invalid number I: If#= 0 Alt= 0 #EPs= 1 Cls=02(commc) Sub=0e Prot=00 Driver=cdc_mbim /usr/bin/usb-devices: line 79: printf: d: invalid number I: If#= 0 Alt= 1 #EPs= 2 Cls=0a(data ) Sub=00 Prot=02 Driver=cdc_mbim I: If#= 2 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=qcserial I: If#= 3 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=qcserial T: Bus=01 Lev=01 Prnt=01 Port=07 Cnt=02 Dev#= 4 Spd=480 MxCh= 0 D: Ver= 2.00 Cls=ef(misc ) Sub=02 Prot=01 MxPS=64 #Cfgs= 1 P: Vendor=5986 ProdID=0706 Rev=00.12 S: Manufacturer=SunplusIT Inc S: Product=Integrated Camera C: #Ifs= 2 Cfg#= 1 Atr=80 MxPwr=500mA I: If#= 0 Alt= 0 #EPs= 1 Cls=0e(video) Sub=01 Prot=00 Driver=uvcvideo I: If#= 1 Alt= 0 #EPs= 0 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo T: Bus=01 Lev=01 Prnt=01 Port=08 Cnt=03 Dev#= 5 Spd=12 MxCh= 0 D: Ver= 1.10 Cls=ff(vend.) Sub=11 Prot=ff MxPS= 8 #Cfgs= 1 P: Vendor=138a ProdID=0017 Rev=00.78 S: SerialNumber=af9c0fff2423 C: #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=100mA I: If#= 0 Alt= 0 #EPs= 4 Cls=ff(vend.) Sub=00 Prot=00 Driver=(none) T: Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=5000 MxCh= 6 D: Ver= 3.00 Cls=09(hub ) Sub=00 Prot=03 MxPS= 9 #Cfgs= 1 P: Vendor=1d6b ProdID=0003 Rev=04.08 S: Manufacturer=Linux 4.8.0-36-generic xhci-hcd S: Product=xHCI Host Controller S: SerialNumber=0000:00:14.0 C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub >> cat /var/log/syslog | tail -15 May 24 21:01:49 arachis ModemManager[2749]: (ttyUSB1): port attributes not fully set May 24 21:01:49 arachis ModemManager[2749]: (ttyUSB2): port attributes not fully set May 24 21:01:51 arachis ModemManager[2749]: Couldn't find support for device at '/sys/devices/pci0000:00/0000:00:1c.2/0000:04:00.0': not supported by any plugin May 24 21:01:51 arachis ModemManager[2749]: Couldn't find support for device at '/sys/devices/pci0000:00/0000:00:1f.6': not supported by any plugin May 24 21:02:05 arachis ModemManager[2749]: Creating modem with plugin 'Gobi' and '5' ports May 24 21:02:05 arachis ModemManager[2749]: Could not grab port (usbmisc/cdc-wdm0): 'Cannot add port 'usbmisc/cdc-wdm0', unsupported' May 24 21:02:05 arachis ModemManager[2749]: Could not grab port (tty/ttyUSB1): 'Cannot add port 'tty/ttyUSB1', unhandled serial type' May 24 21:02:05 arachis ModemManager[2749]: (ttyUSB2): port attributes not fully set May 24 21:02:05 arachis ModemManager[2749]: Modem for device at '/sys/devices/pci0000:00/0000:00:14.0/usb1/1-3' successfully created May 24 21:02:05 arachis ModemManager[2749]: Modem couldn't be initialized: Couldn't check unlock status: SIM failure May 24 21:02:05 arachis ModemManager[2749]: Modem: state changed (unknown -> failed) May 24 21:02:05 arachis NetworkManager[887]: [1495652525.5797] manager: (ttyUSB2): new Broadband device (/org/freedesktop/NetworkManager/Devices/5) May 24 21:02:05 arachis NetworkManager[887]: [1495652525.5813] device (ttyUSB2): state change: unmanaged -> unavailable (reason 'managed') [10 20 2] May 24 21:02:05 arachis NetworkManager[887]: [1495652525.5822] device (ttyUSB2): modem state 'failed' May 24 21:02:05 arachis NetworkManager[887]: [1495652525.5839] (ttyUSB2): failed to retrieve SIM object: No SIM object available -------------------------------- It has been five days already. it's tearing up my family, i started to talk with my self a lot and I closed myself from an outside world, please help.

When	Who	Action	New State
2017-05-25	Jozko Golonka	Comment	Open
2017-05-25	Jozko Golonka	Confirm	Solved

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