Ubuntu

My ubuntu 16.10 has been freezing up

Asked by Melvin Hockley

My ubuntu 16.10 has been freezing up to where I have to do a hard boot.. when it reboots it keeps telling there is a problem need to send the report.. It asks me for a password for the administrator nothing as worked. I am new to this system I started having problems do to me not knowing the Ubuntu laptops I would like to know if I may have a BUG or something else, just today I have had to HARD BOOT this system 2 time... there are times it wont let me to my desktop plus The Icons are very large I don't mean the ones in the start bar I have some logs if anyone wants to see them....

My Email address is <email address hidden> Please help I was a windows 10 user and I do like Ubuntu but its not windows.

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Bashing-om (bashing-om) said : 		#1

Melvin Hockley; Hello ;

Perhaps a display driver issue ?
Post back the output of terminal command:
sudo lshw -C display

only maybe presently

regards

Revision history for this message
Melvin Hockley (1125mel) said : 		#2

I did what you asked gong to turterminal command
:sudo lshw -C display and it is asking for a

On Sat, May 20, 2017 at 7:27 PM, Bashing-om <
<email address hidden>> wrote:

> Your question #633463 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/633463
>
> Status: Open => Needs information
>
> Bashing-om requested more information:
> Melvin Hockley; Hello ;
>
> Perhaps a display driver issue ?
> Post back the output of terminal command:
> sudo lshw -C display
>
> only maybe presently
>
> regards
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/633463
>
> You received this question notification because you asked the question.
>

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

Yes, type your password. You won't get any feedback as you type.

16.10 is end of life in July this year. You may want to upgrade to Zesty. Alternatively you could wipe the install off and do a clean install of Xenial. Xenial is LTS and supported til April 2021. You can restore your user data from your backups.

Can you help with this problem?

Provide an answer of your own, or ask Melvin Hockley for more information if necessary.

To post a message you must log in.