After repair from install disk Screen size shrunk and Desk top icons are way too large

Asked by bccynic on 2017-05-17

UBUNTU 16.04 I lost my sound and GRUB 2 were not working, and I am almost sure the speakers are okay GRUB2 still not working on start up without F12. Went to the install USB opened the grub repair and then other repairs.

When I opened UBUNTU the screen had shrunk in settings it says I am in 1024x768 (4:3) and the only option is 800x600 (4:3). My screen is 16x9 and the desktop picture is 3264x2448 and the icons on the desk are way too big.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu Edit question
Assignee:
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Solved by:
bccynic
Solved:
2017-05-19
Last query:
2017-05-19
Last reply:
2017-05-19

What is the output of:

sudo dmidecode -t 1; sudo lshw -C display

We need information about the system, which you haven't given.

bccynic (bccynic) said : #2

doug@doug-XPS-8500:~$ sudo dmidecode -t 1;sudo lshw -C display
[sudo] password for doug:
# dmidecode 3.0
Getting SMBIOS data from sysfs.
SMBIOS 2.7 present.

Handle 0x0002, DMI type 1, 27 bytes
System Information
 Manufacturer: Dell Inc.
 Product Name: XPS 8500
 Version:
 Serial Number: G4ZPVV1
 UUID: 4C4C4544-0034-5A10-8050-C7C04F565631
 Wake-up Type: Power Switch
 SKU Number: To be filled by O.E.M.
 Family: To be filled by O.E.M.

  *-display UNCLAIMED
       description: VGA compatible controller
       product: GK107 [GeForce GT 640 OEM]
       vendor: NVIDIA Corporation
       physical id: 0
       bus info: pci@0000:01:00.0
       version: a1
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress vga_controller bus_master cap_list
       configuration: latency=0
       resources: memory:f6000000-f6ffffff memory:e0000000-efffffff memory:f0000000-f1ffffff ioport:e000(size=128) memory:f7000000-f707ffff
doug@doug-XPS-8500:~$ ^C
doug@doug-XPS-8500:~$

Bashing-om (bashing-om) said : #3

bccynic Hello;

The output: " *-display UNCLAIMED " indicates the graphic's driver is not loaded.

Run terminal commands:
sudo rm /etc/X11/xorg.conf
sudo apt purge nvidia*
sudo ubuntu-drivers autoinstall

reboot and in terminal show us all is well .
dpkg -l | grep -i nvidia

- ain't nothing but a thing-

bccynic (bccynic) said : #4

I got this as I found a broken ling which also fixed the problem except for the original sound problem which I think is actually the sound card in the computer.

Thank you yet again for all of your help, whenever I need it